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Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
Perfect World Entertainment Community Rules and Policies

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Your use of the forums -Forums- provided by Perfect World Entertainment -PWE- constitutes your agreement to these Rules and Policies -Rules and Policies-, which apply to all posts, profile information, avatars, signatures, and any other content on this site as well as your use of the Forums.

Limitation Of Liability
Please understand that: (a) members of the community contribute to the content of these Forums; (b) PWE does not control the content that is posted on the Forums and is not responsible for such content; and (c) PWE does not in any way guarantee the truthfulness, accuracy, legality or completeness of any such content.

You expressly agree that you bear all risks associated with such content and that PWE is not liable in any way for such content, for any errors or omissions, or for any losses or damages incurred as a result of accessing or using such content.

These Rules and Guidelines are in addition to, and not en lieu of, the terms and conditions contained in the Perfect World Entertainment vBulletin Infraction System, Perfect World Entertainment Community Policy, Perfect World Entertainment Terms of Service and the Perfect World Entertainment Privacy Policy. Perfect World Entertainment reserves the right to change or modify its policies at any time for any reason.

Reporting Violations
If you believe that someone has violated our Rules and Policies or you have spotted content that may otherwise require attention, you may submit a 'Forums and Website' Ticket here with a brief description of what you believe is wrong. Notification is voluntary and anonymous, but in no situation should a user respond to an issue personally, thereby aggravating the situation further.

Report violations, do not quote them or reply to them. Responding to a violation in an inflammatory manner is a violation in itself and will result in appropriate action. It is also important to not abuse the Ticket system by excessively reporting posts, sending false alarms, or nonsensical messages. Abuse of the Ticket system can result in an infraction for spamming.

Enforcement
Community Moderators
Perfect World Entertainment makes use of community moderators to enforce the Perfect World Entertainment Community Rules and Policies. Moderators may not issue infraction points, suspensions, or bans, but may remove the content of posts which are found to be in violation of these rules and policies. Community Moderators are selected by members of the PWE Community Team. The community may be asked to participate in selection of volunteer moderators, but the PWE Community Manager makes the final selection. When new moderators are needed, a PWE Community Manager will inform the community of how many moderators are needed and the application process. Community Moderators are unpaid volunteers, and their views and opinions may not reflect the views and opinions of PWE. In addition, as Community Moderators are not employees of PWE, their service to their community may be discontinued at any time they choose, or may be discontinued by a member of the PWE Community Team at any time and for any reason.

Any content that violates our Rules and Policies will be removed by a Community Moderator within a reasonable period of time after PWE becomes aware of it. Interpretation and enforcement of the Rules and Policies is at the sole and exclusive discretion of PWE.

If you violate these Rules and Policies and/or show a disregard for them, PWE and/or our community, your posting privileges may be suspended or terminated. PWE may, but is not obligated to, edit or remove any content without notice or appeal. These Rules and Policies are subject to change at any time without notice.

PWE Infraction Policy
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The vBulletin infraction system identifies, and keeps track of violations of our Community Rules and Policies. The primary purpose of this infraction system is to maximize the enjoyment of the users of our forums. To this end, we use the following point and penalty system:
  • 5 points results in a 3 day suspension.
  • 10 points result in a 7 day suspension.
  • 15 points result in a 14 day suspension.
  • 20 or more points result in a permanent ban.

PWE shall, in its sole discretion, identify infractions and assign the points value for each infraction. Warranted infractions will be given out as 5 points. PWE reserves the right in its sole discretion to change the point value assigned to any infraction at any time. The following list sets forth some of the more common types of infractions. This list is not intended to be a complete list of all infractions.

Infraction points may only be given by a member of the PWE Community Team, and may not be given by a Community Moderator. Community Moderators may suggest, however, that a member of the community receive an infraction point. Infraction Points may be given for violating any of the Perfect World Entertainment Community Rules or Policies.


Disputing an Infraction

If you wish to dispute an infraction, you may file a 'forums and website' ticket on our support page located at: https://support.perfectworld.com/app/ask. A member of our Community Team, other than the individual who gave the infraction, will review your dispute and make a final call on the matter. Once a dispute has been reviewed and actioned, the issue will be considered closed and not subject to additional review.

PWE has the final say on all aspects of this community. If you have a problem, you may make a complaint to PWE directly through our support site, and not publicly on the website. Creating threads or posts that question or reference administrative decisions or potential administrative decisions, such as post removals and thread closures, is not permitted.

Warnings

Community Moderators may issue zero point warnings when removing content which violates the Perfect World Entertainment Community Rules and Policies. Warnings serve as friendly reminder of the Perfect World Entertainment Community Rules and Policies and have no bearing on your account. As such, warnings may not be disputed, and will never be overturned.

Infractions
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Posts and/or private messages that, in any manner whether directly or indirectly, involve any of the following activities may be subject to an infraction. You can find descriptions of specific infractions below. Should you have questions regarding any of these infractions, please file a 'Forums and Website' Ticket on our support site, as outlined above.


Spamming
You may not create posts which contain:
  • Excessive communications of the same phrase, similar phrases, or gibberish.
  • Numbering of a thread, IBTL, TLDR, etc.
  • Bumping threads.
  • Creation of First! posts.
  • Creation of petitions.
  • Posting of off-topic comments, including but not limited to comments or discussions of a religious, or political nature.
  • Posts and/or private messages that, in any manner whether directly or indirectly, contain links to threads from other forums in the PWE network may be subject to an infraction. (Cross Linking)
  • Advertisements that have not been authorized by PWE.
  • Posting to an old thread which has not been posted to in 30 days or more.
  • Creating Duplicate Threads (A Duplicate Thread is defined as a thread which discusses the same topic as another thread, which has had a new post within the last 30 days.)
  • As this is an English-speaking community, all postings must be in English, so that they can be well received and properly monitored. Posting in other languages is not allowed, except in Forums designated specifically as non-English forums.


Flaming and/or Trolling
You may not post content which contains insults to other users or Perfect World Entertainment Staff, are specifically made to create undue discontent on the forums, disturbances in forum threads, pick fights or otherwise promote unfriendly conversation.

Signature/Avatar Rule Violation
Signatures are limited to five lines of text, including blank lines, and/or an image. The total signature size must be no larger than 500x150 pixels and 195.3Kb in size if it contains an image. Images must be in .jpg format. The text in the signature may be customized by the BBCode in use on the forums. It is recommended that you stick with readable fonts and colors and that the size is not too large. You may mention websites and ventures that you are in some way related to, as long as they are otherwise appropriate for the community. Avatars are limited to 80x80 pixels, or 19.6 KB (whichever is smaller). No Animated images will be allowed. Strong political and religious sentiments should be kept out of profiles, signatures, and other content in this community. Failure to adhere to these rules will result in an infraction, and the removal of the offending signature or avatar.

Harassing Material
You may not create posts which contain material that is repetitively insulting, defaming and/or otherwise harassing any other user and/or any PWE employee, officer and/or director.

Obscene/Vulgar/Inappropriate Objectionable Material
You may not create posts which contain language, comments, references, links, symbols, terms and/or imagery about and/or promote and/or otherwise support, in any manner whether directly or indirectly, obscene, vulgar, inappropriate and/or otherwise objectionable material or, that allude to, contain language, comments, references, links, symbols, terms and/or imagery about and/or promote and/or otherwise support, in any manner whether directly or indirectly, pornography and/or extreme violence or sexual acts.

Posting Private Correspondence
You may not post messages that have been sent or received in private. This includes, but is not limited to:
  • PMs received from other users and PWE Staff.
  • Correspondence from our Customer Service Department or moderators.
  • Discussing disciplinary actions taken against any forum, or game account.

Illegal Drugs and Other Illegal Activities
You may not create posts and/or private messages that allude to, contain language, comments, references, links, symbols, terms and/or imagery about and/or promote and/or otherwise support, in any manner whether directly or indirectly, illegal drug use and/or other illegal activities.

Real-Life Threats
You may not create posts and/or private messages that allude to, contain language, comments, references, links, symbols, terms and/or imagery about and/or promote and/or otherwise support, in any manner whether directly or indirectly, violence or threats against another user.

Real-Life Personal Information
You are not allowed to post personal, real-life information such as home addresses, home phone numbers, e-mail addresses or other personal information belonging to any person, including, without limitation, yourself.

Circumventing a Suspension/Ban
You may not create or use another account to circumvent a suspension or ban.

Posting Cheats, Hacks, Trojan Horses, or Malicious Programs
You may not create posts and/or private messages that allude to, contain language, comments, references, links, symbols, terms and/or imagery about and/or promote and/or otherwise support, in any manner whether directly or indirectly, cheats, hacks, cracks and/or malicious viruses/programs (e.g., keyloggers, Trojan horses, websites or files that take control of another person's computer, etc.).

Posting Unreleased Content / Hacking Data Files
You may not create posts and/or private messages that contain language, comments, references, links, symbols, terms and/or content that, in any manner whether directly or indirectly, show/display and/or discuss any of the following: (a) unreleased in-game items or equipment; (b) areas that have been unlocked by hacking into client data files; and/or (c) data not available through normal game play. Do not post trademarked and/or copyrighted materials (e.g., articles, videos, photos, audio, etc.) that you do not have permission to reproduce, distribute, display, perform, create derivative works of and/or otherwise use. Posting the entire article, even with the source, constitutes copyright infringement. This is not the place to illegally trade or distribute copyrighted (or those with questionable copyright status) video or audio clips. Posts regarding content which has been released in other world territories prior to being released in PWE's supported locales (North America and Europe) are, however, permitted.

Impersonating a PWE Employee
You may not create posts and/or private messages that allude to and/or contain language, comments, references, links, symbols, terms and/or imagery that, in any manner whether directly or indirectly, attempt to impersonate a PWE employee.

Hate Speech
You may not create posts and/or private messages that allude to, contain language, comments, references, links, symbols, terms and/or imagery about and/or promote and/or otherwise support, in any manner whether directly or indirectly, hatred, discrimination and/or denigrations based on or related to race, ethnicity, religion, sect, color, national origin, age, gender, familial status, sexual orientation, disability status, veteran status, genetic information, etc.

Sales and Trading
You may not create posts and/or private messages that allude to, contain language, comments, references, links, symbols, terms and/or imagery about and/or promote, advertise and/or otherwise support, in any manner whether directly or indirectly, the purchase, sale and/or trade of any account, character and/or other game asset for out of game assets.

Additional Guidelines

Please note that the following Guidelines will be enforced, dependent upon the circumstance of each individual posting, and that warnings/infraction points may or may not be issued as PWE sees fit per each occurrence.

Automated account creation, participation, and content scraping are not permitted.

We know that people will leave our community from time to time and to that end, we generally do not delete accounts, posts, or other content posted on our community. You hereby grant Perfect World Entertainment and our designees a worldwide, non-exclusive, sublicenseable (through multiple tiers), assignable, royalty-free, fully paid-up, perpetual, irrevocable right to use, reproduce, distribute (through multiple tiers), create derivative works of, publicly perform, publicly display and license, digitally perform, make, have made, sell, offer for sale and import any and all of your postings in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without compensation to you. None of your postings will be subject to any obligation, whether of confidentiality, attribution or otherwise, on our part and we will not be liable for any use or disclosure thereof. All of your postings are granted to us with perpetual electronic publishing rights because any content posted on this community becomes a part of the community, even if you no longer are. You may request an item to be removed at any time, but we will decide when and if to remove content from our community.

When mentioning, referring and/or linking to other websites, you must ensure that the content of the mention, reference and/or link is appropriate for our community and in line with these Guidelines. If you mention, refer to and/or post a link and such mention, reference and/or posting is automatically censored, it is considered to be inappropriate and you should remove it from your post immediately.

When posting and linking to images, videos, files, etc., please refrain from hotlinking. "Hotlinking" is the direct linking to images (.jpg, .jpeg, .gif, .png, etc.), video (.avi, .mov, .mpg, .mpeg, .wmv, etc.), audio (.mp3, .wav, etc.), archives (.zip, .rar, etc.) or otherwise downloadable or streamable files, on servers that you do not have permission to link to, instead of linking to the page where the item can be found. "Hotlinking" includes, without limitation, providing a direct link to the file, even if that file is not embedded into your post. Hotlinking costs the server owner money and resources.

Whenever you are participating in this community, please keep in mind that we strive to create a fun, friendly and inviting atmosphere. We hope you have fun and enjoy the PWE Community!

 

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