Former PWE Community Team Lead
Join Date: Jun 2012
Posts: 9,046
Undine Lock Box FAQ 04-22-2014 until 12-31-2099
Q: When will the Undine Lock Box be available?
A: The Undine Lock Box will appear around 10:00 AM PDT on Tuesday, April 22nd. Actual times may vary by a few hours depending on maintenance schedules.

Q: How can I acquire an Undine Lock Box?
The easiest way is to simply play the game. The Lock Boxes are dropping as loot in both ground and space game play. Another way to get them is from the in-game auction house or by trading with other players. Finally, they can be found in the Dilithium Store for purchase using Refined Dilithium.

Q: Since these are dropping as loot, does this mean I’m missing out on other loot I could be getting?
No. Any Lock Boxes that drop as loot are in addition to any other loot that might be dropped. You will get them in addition to other loot, not instead of other loot.

Q: Are there any special places where the boxes drop more or less frequently?
A: The Lock Boxes have a fixed drop rate that applies to any region where combat may take place. Special events may be announced at a later date that could allow for increased drop rates or offer Lock Boxes as rewards for completing specific content. Lock Boxes do not drop during missions created using The Foundry.

Q: How do I open an Undine Lock Box?
Right click on the Lock Box in your inventory and select “Use,” or double click.

Q: Why does it say that I need a Master Key?
If you attempt to open a Lock Box and you do not have a Master Key, you will get a message informing you that you need a Master Key. If you have at least one Master Key when you open a Lock Box, it will consume one (and only one) of the Master Keys as part of opening the box.

Q: Where can I get a Master Key?
Master Keys are for sale in the C-Store. You can purchase them for 125 Zen each, or buy a ten pack of keys for 1,125 Zen.

Q: What do I get when I open a Undine Lock Box?
You will randomly receive ONE of the items from the following list:
  • Undine Nicor Bio-Warship: Complete information for this vessel can be found in this Dev Blog: << BLOG LINK >>
  • Salvaged Starship Console: Players of any faction will find a new unique Universal Console which can be fitted on any starship in any console slot. This console is called a Fluidic Phase Decoupler and enables any starship to briefly become undetectable by other ships by slipping into Fluidic Space. Upon re-emerging into normal space it will emit a shockwave that damages and slows enemies hit by it.
  • Mirror Universe Ship Pack: *NEW! Instead of revisiting Mirror Ships that had been previously offered, we’ve created an entirely new selection of ship variants for this Lock Box. Federation players will receive a Science Vessel Retrofit variant. Klingon Empire players will receive a variant of the Somraw Raptor Retrofit. Romulan Republic players will receive a Mogai Heavy Warbird Retrofit variant. Each of these ship variants have Bridge Officer seating and console slotting that differs from their Prime Universe lookalikes. All Mirror Universe Vessels are capable of using new registry prefixes, and come with unique ship material unlocks. Complete information for these vessels can be found in this Dev Blog: << BLOG LINK >>
  • Fluidic Kit Modules: Nine new Kit Modules are included in a package which, when opened, will reward you with an appropriate Module for your profession and level. All Fluidic Kit Modules are very rare. The new Fluidic Kit Modules are:
    • Tactical:
      • Active Immunity Grenade
      • Biotech Siphon
      • Psionic Command Aura
    • Engineer:
      • Active Immunity Minefield
      • Biotech Antiproton Turret
      • Psionic Empathy Feedback
    • Science:
      • Active Immunity Overload
      • Biotech Carapace
      • Psionic Assault
    • For a full description of each of the above Modules and their effects in combat, please see the Undine Lock Box Dev Blog: << BLOG LINK >>
  • Fluidic Kits: These enhanced Kits are designed to inflict additional Psionic damage to opponents in several ways by enhancing Kit Modules slotted within them. These enhancements will attach to Damage, Debuff/Control or Buff/Heal types of abilities in different ways, each assaulting foes with Psionic emissions. All kits contained within these crates are of purple quality, and contain these special psionic modifiers, in addition to other random modifiers. The Mark of kit obtained from this pack is appropriate for your level and profession.
  • Genetic Resequencer: Six trait packs can be obtained, each with a new Ground or Space Trait included. Captains may only open each package once.
    • The Ground Traits now available are:
      • Immunity Response
      • Sixth Sense
      • Adrenal Release
    • The Space Traits now available are:
      • Psychological Warfare
      • Biotech Patch
      • Fluidic Coccoon
    • For a full description of each of the above Traits and their effects in combat, please see the Undine Lock Box Dev Blog: << BLOG LINK >>
  • Random Boost Packages: A random boost, which may be any of the following:
    • 25,000 Fleet Credit Bonus Pool
    • 5,000 Fleet Credit Bonus Pool
    • 10,000 CXP Bonus Pool
    • 2,000 CXP Bonus Pool
    • 500 Reputation Mark Bonus Pool
    • 100 Reputation Mark Bonus Pool
    • 100 Fleet Mark Bonus Pool
    • Dilithium Mining Claim Package: VIP Customer
    • Dilithium Mining Claim Package: Preferred Customer
  • Fluidic Antiproton Weapon Crate: Undine weaponry utilizes a semi-cohesive stream of antiprotons to inflict damage on enemies. This stream of particles can sometimes repel enemies away while inflicting physical damage which ignores shields. This unique energy type also gives their weaponry a distinctly different visual appearance from standard Antiproton emissions. The ground weapons created using this technology have unique firing modes not previously available to players, as well a unique visual appearance. All weapons contained within these crates are of purple quality, and contain the special procs of Fluidic Antiproton weapons, in addition to other random modifiers. The Mark of weapon obtained from this pack is appropriate for your level, except for Vice Admirals and Brigadier Generals, who have a small chance of gaining Mk XII items from this pack.
  • Reinforcements Duty Officer Cadre: This duty officer cadre pack is the same size as the version previously available in the C-Store, and contains the same selection of species, specializations and trait variants. Within this pack will be one (1) Blue-or-better Duty Officer, two (2) Green-or-Better Duty officers and three (4) White-or-better Duty Officers.
  • Reinforcements Duty Officer Mini-Pack: This duty officer cadre pack is slightly smaller than the version previously seen on the C-Store, but contains the same selection of species, specializations and trait variants. Within this pack will be one (1) Green-or-better Duty Officers, and three (3) White-or-better Duty Officers.

  • In addition to one of the above, every Lock Box contains a random amount of Lobi Crystals that can be traded in for additional prizes. Right Click on your Lobi Crystal and choose “Use” to access this vendor, or find him on Drozana Station to browse his wares.

    Q: Does the Undine Lock Box contain the same amount of Lobi Crystals as previous boxes?
    As of September 20th, 2012, all Lock Boxes (except the Holiday Gift Boxes from the Winter Event of 2011) use the same reward table for determining Lobi Crystal rewards.

    Q: Has the Lobi Crystal vendor been updated with new offerings?
    With each new Lock Box, new items are added to the existing stock available in the Lobi Crystal store. In addition to the items already available, players will be able to purchase any of the following new prizes if they have the correct number of Lobi Crystals:
  • Undine Dromias Bio-Cruiser: Complete information for this vessel can be found in this Dev Blog: << BLOG LINK >>
  • Undine Biotech Battle Armor: This armor primarily enhances physical and kinetic protection, while also protecting against energy attacks and most known toxins. Wearing the suit also provides a substantial boost to hitpoint regeneration, and a chance to periodically negate damage entirely. Purchasing this armor item will also grant the buyer a customizable Tailor Unlock, allowing players to display the Undine Biotech Armor visual style even if they choose to not wear the armor itself.
  • Fluidic Antiproton Wrist Lance: An extremely powerful weapon, despite its small stature, this handheld device utilizes cohesive antiproton streams to damage foes. These streams are known to sometimes knock their opponents away while dealing additional physical damage. The primary fire of this particular wrist-mounted antiproton lance is similar to those adapted into assault weapons that use this same energy technology. The secondary fire can charge up a massive blast that will scar the surface of whatever the foe is standing on, sending out antiproton energy ripples that cause additional damage to anything they cross paths with.

Q: Will existing items on the Lobi Store be removed when this update occurs?
No. The above list of items is only being added to the existing inventory. All items currently on the Lobi Store will still be available when the above list of new items is added, with the exception of any Limited Time items which will expire under their own separate time frames.

Q: Where can I find this store?
The store is located on Drozana Station in the Neutral Zone, and is also accessible remotely from anywhere in the game by double-clicking or by right-clicking a Lobi Crystal in your Inventory and choosing “Use” from the menu.

Q: How will I know how to use the store?
A mission is available that will teach players how to use Lock Boxes, Keys and the new Lobi Crystals. Look for a Ferengi on Earth Spacedock and Qo’noS to get the mission. The mission is also available remotely through the Available tab in the Mission Journal. NOTE: This mission can only be completed once per Account.

Q: Are Lobi Crystals tradeable?
Lobi Crystals are not tradable between players, but they can be traded to other characters on your account via the Account Shared Bank. Additionally, most of the items in the store can be traded after they are purchased. Right-click on an item from the store interface to inspect its details, which will include information on whether or not it can be traded to other players.

Q: Will the Lobi Crystal Store go away after the Undine Lock Box event ends?
No. The Lobi Crystal Store will always be available as a way to trade your Lobi for special items. However, the items for sale will occasionally be updated.

Q: Will the items in the Lobi Crystal Store always be the same?
No. We will also occasionally offer additional items thru special events and limited-time discounts. Keep your eyes open for promotion announcements!

Q: What are the odds for getting each of the rewards in the Lock Box?
We are not providing exact numbers the prizes contained within the Undine Lock Box. The average value for a normal Lock Box is around 175 Zen.

Q: What are the specifications for the starships?
Specific statistics and details for any ships becoming available with the Undine Lock Box are available in this Dev Blog: << BLOG LINK >>

Q: Does getting any of the Undine or Mirror Universe starships unlock them for all of my characters?
No. These starships are special in that each one awarded can be “unpacked” onto only one character. Once unpacked on that character, it stays with that character. You cannot claim this ship for other characters on your account, nor can you reclaim it if you decommission the ship.

Q: Why does this ship work differently from others in the game?
We are using the Lock Box to release starships that normally could not be put into the game or the C-Store because it would not be IP appropriate to have them widely available. Rather than simply not have them in the game, we are using this alternate way to make something special available to the player base.

Q: Are you planning to change other ships to work this way?
No. For normal gameplay ships, we plan to stick with the account-wide unlock approach.

Q: Will these ships go into the C-Store later?
We are not currently planning to put any of these ships into the C-Store for direct sale. They will be available via the Undine Lock Box, and then no longer be available for some unknown period of time. We may decide to make it available again via a similar method in the future.


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