Unable to login

[Archived Post]

Hello,

Anyone else having problems with login to STO? I get Invalid user or password, and I have changed my password once (back to the same..). I have also verified my email so there shouldnt be any problems regarding that either...

"Is anyone out there" :)

[Archived Post]

i am getting the "you are not allowed to log into this server at this time" line

[Archived Post]

Check to make sure you activated your retail keys on your account dashboard. Note that your pre-order key is NOT the same as a retail key. If you don't see anything with the word "retail" in your activated features list, then you either haven't activated your key, or your key didn't take, in which case try entering the key again. If that doesn't work, then it's time to submit a support ticket and/or call tech support.

[Archived Post]

Thanks for the help..

Now for the fun part... I tried to login with my account name (Talalhoy) here on the site... with ofc didnt work so great :) If anyone tries the same .. well it wont work

[Archived Post]

No prob, glad you're up and running. :)

[Archived Post]

...still unable to log in and no explanation as to why, all I get is,"You are not allowed to log into the server at this time plus fellow gamers giving me uncontructive grief over my post.

[Archived Post]

...still unable to log in and no explanation as to why, all I get is,"You are not allowed to log into the server at this time plus fellow gamers giving me uncontructive grief over my post.

Theres currently a login server problem that they are trying to fix. No ETA yet though :(

[Archived Post]

at least you responded when nobody esle had something of subtance to say. I'll wait it out. Wish STO customer service would do the same. By the why how do you know that? Reason being I see you are a senior member, maybe you know more about STO inner workings.

[Archived Post]

I havent been able to log in all day. My standard retail key has been entered when it was supposed to. My account says that I have the 'Digital Retail' with '30 FREE days' - yet I cannot log in.

"you are not allowed to login to the server at this time"

I dont like to moan but i am getting really tired of all this crap now

[Archived Post]

I havent been able to log in all day. My standard retail key has been entered when it was supposed to. My account says that I have the 'Digital Retail' with '30 FREE days' - yet I cannot log in.

"you are not allowed to login to the server at this time"

I dont like to moan but i am getting really tired of all this crap now

Agree. Getting tired of waiting!

[Archived Post]

Hello,

Anyone else having problems with login to STO? I get Invalid user or password, and I have changed my password once (back to the same..). I have also verified my email so there shouldnt be any problems regarding that either...

"Is anyone out there" :)

Hell I have been trying for 2 days to get ahold of CRYPTIC about this issue. Apparently my username/password/email for forget password reset all got changed. I wish Cryptic would answer their damn phones or respond back to tickets and emails....