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View Full Version : Unable to get in-game at all


Archived Post
03-11-2010, 03:02 AM
Background information: I am *trying* this game out. I have the two day trial, which I made sure to activate just a few short hours ago.

Downloaded, installed and patched through the launcher: No issues.
Logged in, created character, selected character, launch game: No issues.

Spock does his rambling thing, giving us the backstory yada yada: No issues.

However, as soon as Spock is done I get kicked out of the game and put back to the log-in screen with the error Couldn't Transfer Character. Press the Support button for additional help which simply brings up the forums.

Thank you in advance for any and all assistance, advice and help for my issue.

Archived Post
03-11-2010, 09:19 AM
It looks like you've been able to play for a few hours today. Were you able to log in again and resolve the issue?

Archived Post
03-11-2010, 12:47 PM
I can't login either, all it says is "unable to authenticate" after I type in my name and password.

Archived Post
03-11-2010, 12:48 PM
I'm having same problem. Launcher won't launch, says unable to authenticate.

Archived Post
03-11-2010, 12:49 PM
I have the same issue when I tired to log in just then.

I would suggest the authentication server is screwed atm?

Archived Post
03-11-2010, 12:50 PM
Having same problem it won't let me log in. It says unable to authenticate. This is the first time today I've tryed logging in.

Archived Post
03-11-2010, 12:52 PM
Same here. Unable to Authenticate.

Archived Post
03-11-2010, 12:53 PM
Same here. Unable to Authenticate.

Same here Unable to Authenticate

Archived Post
03-11-2010, 12:53 PM
I have the same Problem in Germany. After i have Type the Username and Passwaort : "Unable to authenticate".

Archived Post
03-11-2010, 12:55 PM
i was in the middle of a mish and got booted from sever or discounted it says as soon as i changed maps, and then i tried to log in and same thing happens it won't let me log in i tried several times and a no go. whats up

Archived Post
03-11-2010, 12:55 PM
Getting "Unable to Authenticate" aswell

Archived Post
03-11-2010, 12:56 PM
Same here Unable to Authenticate you haveing the same problems i can't log in eather

Archived Post
03-11-2010, 12:58 PM
Wtf is this unable to authenticate b.s.?

Archived Post
03-11-2010, 12:59 PM
Getting the 'unable to authenticate' as well

Archived Post
03-11-2010, 01:00 PM
Ditto. No workie.

Archived Post
03-11-2010, 01:00 PM
Aye, me too - same message

Thank god, I thought my account was hacked

Archived Post
03-11-2010, 01:00 PM
same here. logged out for a moment to change characters and was unable to get back on. same message.

Archived Post
03-11-2010, 01:02 PM
As with all the rest of you, I am unable to login. Interesting that the public test server comes online and then we all cannot log on?

Archived Post
03-11-2010, 01:08 PM
WooHoo it just let me log in. Hopefully it won't boot me once in game lol!

Archived Post
03-11-2010, 01:08 PM
Me too. Seems to be a general problem that nobody wants to care about. A little note by the support like "thanks for advice. we'll check this" should be possible. But, sorry. I dont want to keep you off from counting your money.

Archived Post
03-11-2010, 04:24 PM
It looks like you've been able to play for a few hours today. Were you able to log in again and resolve the issue?

Yah. I decided to try out my second character slot with a *NON* customized character. My first character I used the advanced character creatiion screen, my second I just clicked the various blah options and that's what got it working. =)

Archived Post
03-11-2010, 07:07 PM
Yah. I decided to try out my second character slot with a *NON* customized character. My first character I used the advanced character creatiion screen, my second I just clicked the various blah options and that's what got it working. =)

did the same thing and now i can play the damn thing! seems kind of stupid for it to be like that, after all this time i thought it was my ati driver but no it didnt like my character! :P

Archived Post
03-12-2010, 01:19 PM
inorite? =D