My character is STILL bugged!

[Archived Post]

As I originally reported over two weeks ago here: http://forums.startrekonline.com/showthread.php?p=2517184#post2517184 I still cannot choose which BOs to bring with me in the "Choose Your Away Team Window"

Here's screenshots in case there's any misunderstanding.

http://img94.imageshack.us/img94/8825/soloawayteam.jpg

http://img94.imageshack.us/img94/9185/teamedawayteam.jpg

No the workaround didn't work. Yes my character is STILL bugged. And I'd appreciate it if someone at Cryptic would actually help me instead of just ignoring the problem and hoping that I'll go away.

[Archived Post]

As I originally reported over two weeks ago here: http://forums.startrekonline.com/showthread.php?p=2517184#post2517184 I still cannot choose which BOs to bring with me in the "Choose Your Away Team Window"

Here's screenshots in case there's any misunderstanding.

http://img94.imageshack.us/img94/8825/soloawayteam.jpg

http://img94.imageshack.us/img94/9185/teamedawayteam.jpg

No the workaround didn't work. Yes my character is STILL bugged. And I'd appreciate it if someone at Cryptic would actually help me instead of just ignoring the problem and hoping that I'll go away.

i feel where ur coming from, my character i had 3 months ago was a rear admiral 5 and i had all purple items,but then the season 1 update came around and my character became inaccessible because the patch hadnt done its job,instead it sent me locked files which couldnt be read/opened and therefor my character had to be deleted due to it stopping my gameplay.

i reported this and have made 2 posts on the forums but support just ignore the big problems and hoping they will solve themselves,but in this case it isnt going to and i indeed think that cryptic should re-think the way they work and try to fix the big problems first before moving onto the petty things that can be fixed whenever.

[Archived Post]

Back on April 17th I submitted a bug report on this issue. It's #823965.

It'd sure be nice if I could get some help on this.

[Archived Post]

Still, I bet your bug gets fixed long before mine does - I am never offered Aid the Planet missions. Haven't done one since 2/8, and bugged it 8 days ago.

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wow...mine has been in the works as well and i have yet to hear any results either.

mine was reported before yours....on a sad note - nice to see someone else with the same issue.

here is my thread.... http://forums.startrekonline.com/showthread.php?t=136315

[Archived Post]

I am having exactly the same problem and it is nice to know I am not alone.

I placed a bug request on the 2nd March 2010 (ticket #719622) and I have not heard anything apart from the standard someone is looking into the problem.

It is really annoying, when playing as a single player and you want to select or change your away team member.

When playing in teams it is even more annoying as you have to make sure you have an away team member you want to use is already selected.
Thankfully I play with a very understanding friend, but this has stopped me from playing with people who I don’t know.

The annoying thing is that this problem seems to be affecting such a small number of people and I have a feeling it won’t get fixed in a hurry.

[Archived Post]

So the phone number has been removed from the billing/account support page. Tickets and PMs are never responded too.

It is my belief that most, if not all, of the Cryptic support staff has been layed off. Possibly in preparation for the entire company folding.

And my character is still bugged.

[Archived Post]

Hello all! :)

I just thought I'd mention that my character is still bugged.

And Cryptic still won't even respond.

[Archived Post]

Boy, it'd sure be nice if this game had some sort of support staff...

...you know, like every other MMO in existence.

[Archived Post]

Status Change!

I just happened to run into DScotty in the testing channel yesterday. He knew absolutely nothing about this bug (so THAT'S what happens to our bug reports, nothing!). But he was very helpful. He asked me to email him all the info that I had, ticket#, links to the screenshots, etc.

I don't expect it to get fixed overnight, but it sure is nice that they at least know about it now.

Man, it'd sure be nice if real humans actually looked at the bug reports that we send in.

[Archived Post]

Man, it'd sure be nice if real humans actually looked at the bug reports that we send in.

It occurs to me that this very thing might be your problem. I submit bug reports often there is a choice there between if you need a feedback from gm or if you are submitting a bug report. The thing is if you submit a bug report a gm response isnt needed according to what you chose when you submitted the ticket so no their support department wouldn't receive that ticket it would go to the people who fix the bugs via patches and given a priority.

Next time submit a gm response ticket and you should get someone last time i did that was two weeks ago and the responded the next day and took care of my problem in game.

[Archived Post]

I certainly can't make any promises on this, but I've passed your issue on to our bug reporting team.

[Archived Post]

Okay, so I've been running this one down, and I have been unable to reproduce it.

So, we're going to move this one on up and start with some troubleshooting Q & A:

1) What is your BOff setup? (IE Class, rank, powers, species)
2) Where did you aquire your BOffs? (Mission reward, purchased, Bridge Officer requisition)
3) How many BOffs do you have total?
4) Are you able to change your away team on the Away Team UI? (Bottom of the Assignments tab on the Status UI)
5) I know it's been a while (and I am sorry about that), but do you remember which mission you started seeing this problem on?
6) For that matter, approximately what time (date) did you start seeing this? (So I can run down whether or not it's a server issue)

I think that will help me nail this thing down, but if you think you have any other additional information you think may (or even may not) be pertinent, please let me know.

Thanks!

[Archived Post]

First of all I'd like to say thank you both for responding.

Secondly, I don't want to sound ungrateful, but there's got to be a better way to contact you guys to get some help in the future. I've submitted a bug report, sent multiple forum PMs (which were not responded to), created two seperate threads about this subject, and I still couldn't get a response from Cryptic. There is no way to contact tech support directly, no email or phone number. A GM did respond to my other thread, but apparently when his quick fix didn't work he didn't think to bring the problem to anyone else's attention.

If I hadn't just happened to encounter DScotty in the test server channel the other day this problem would still be sitting here unresolved. With all due respect gentlemen, that's pretty ridiculous.

Okay, so I've been running this one down, and I have been unable to reproduce it.
Several other people have posted in this, and in my previous thread, that they experienced the same problem. I'm going to send them PMs letting them know to come post in this thread. Perhaps if you get info from all of us it will help you to track down the problem.

So, we're going to move this one on up and start with some troubleshooting Q & A:

1) What is your BOff setup? (IE Class, rank, powers, species)
2) Where did you aquire your BOffs? (Mission reward, purchased, Bridge Officer requisition)
Female Liberated Borg Engineer (from the C-Store) Mine Barrier 1, Shield Gen 1, Phaser Turret 2, Support Drone 1, Emer Pwr Shield 1, Rev Shield Pol 1, Rev Shield Pol 2, Aceton Field 3
Female Vulcan Tactical (from the tutorial) Focus Fire 1, Target Optics 1, Overwatch 1, Motion Accel 1, Torp: HY 1, Beam Fire at Will 2, Atk Pat Beta 2, Atk Pat Omega 3
Male Andorian Tactical (mission reward) Focus Fire 1, Target Optics 1, Overwatch 1, Motion Accel 1, Tac Team 1, Target Shields 2, Canon Rapid 2, Atk Pat Delta 3
Female Betazoid Science (mission reward) Med Tri 1, Tricorder Scan 1, Neural Neut 1, Nanite Health 1, Haz Emit 1, Sci Team 2, Enrgy Siphon 2, Viral Matrix 3
Female Trill Science (purchased from Elsa Mora in Earth Spacedock) Tach Harmonic 1, Statis Field 1, Neural Neut 1, Damp Field 1, Polarize Hull 1, Science Team 2, Photonic Shock 1, Grav Well 2
Female Alien Engineer (purchased from Elsa Mora in Earth Spacedock) Shield Rech 1, Phaser Turret 1, Med Gen 1, Cover Shield 2, Emer Pwr Wep 1, Engin Team 2, Extend Shields 2, Eject Warp Plasma 2
Female Alien Science (purchased from Elsa Mora in Earth Spacedock) Grav Shift 1, Sonic Pulse 1, Hyp Rad 1, Damp Field 1, Sci Team 1, Feedback Pulse 1, Photonic Shock 1, Grav Well 2
Female Alien Science (purchased from Elsa Mora in Earth Spacedock) Tach Harm 1, Statis Field 1, Neural Neut 1, Damp Field 1, Polarize Hull 1, Science Team 2, Photonic Shock 1, Grav Well 2

All of my BOs are white, none are blue or purple.

3) How many BOffs do you have total?
8
4) Are you able to change your away team on the Away Team UI? (Bottom of the Assignments tab on the Status UI)
Yes, but it does not affect their order in the "Choose Your Away Team" window.
5) I know it's been a while (and I am sorry about that), but do you remember which mission you started seeing this problem on?
This has been happening since day one. You can tell Bill he owes you $5 because I said that ;) .
6) For that matter, approximately what time (date) did you start seeing this? (So I can run down whether or not it's a server issue)
I first noticed it while my character was still in his Miranda class cruiser, this would have been back in February.

I think that will help me nail this thing down, but if you think you have any other additional information you think may (or even may not) be pertinent, please let me know.
My character is a Human RA5, and is my first STO character. Also, I haven't received any of the "Aid the Planet" missions since he was a LCdr. Is it possible that these two bugs might be related?

[Archived Post]

[B]First of all I'd like to say thank you both for responding.

Secondly, I don't want to sound ungrateful, but there's got to be a better way to contact you guys to get some help in the future. I've submitted a bug report, sent multiple forum PMs (which were not responded to), created two seperate threads about this subject, and I still couldn't get a response from Cryptic. There is no way to contact tech support directly, no email or phone number. A GM did respond to my other thread, but apparently when his quick fix didn't work he didn't think to bring the problem to anyone else's attention.


Sounds like you did everything EXCEPT create a ticket. There is absolutely a way to contact tech support directly; create a ticket.

[Archived Post]

Sounds like you did everything EXCEPT create a ticket. There is absolutely a way to contact tech support directly; create a ticket.
Ticket is what I meant when I said "Bug Report."

Also, if you actually read the thread you'd have seen the ticket number in one of my posts.

As I said, they don't respond to tickets.

[Archived Post]

1) What is your BOff setup? (IE Class, rank, powers, species)

My character is a Joined Trill, rank Captain (special unlock).
I also have a Borg bridge officer, rank Commander (special unlock) plus the normal pick up characters.

2) Where did you aquire your BOffs? (Mission reward, purchased, Bridge Officer requisition)
The problem occurred during the first two bridge officer pickups. A Vulcan from training mission and the Borg Officer,

3) How many BOffs do you have total?
8 bridge officers but problem occurred from the first two.

4) Are you able to change your away team on the Away Team UI? (Bottom of the Assignments tab on the Status UI)
Yes

5) I know it's been a while (and I am sorry about that), but do you remember which mission you started seeing this problem on?
I have noticed when I first played this character back when I was an ensign but did not report until March 2010 (Lt Commander) as a bug as I was comparing my screen against a friends.

6) For that matter, approximately what time (date) did you start seeing this? (So I can run down whether or not it's a server issue)
Cannot advise.

Feel free to copy the Dean James Ashington character if this will help you. He currently does not exist on Tribble.

The problem does not reoccur on any of my new characters.

If you require any more information, please PM me.

[Archived Post]

I sent in a ticket 69 days ago about exactly this problem and it has not been answered with any further information as well. I got a response back through the ticketing system saying they were filing a bug report, but nothing else. I have posted my problem on a forum where a moderator stated they were taking notes of in game issues. To no avail, I still don't have my problem solved. The problem started occurring right after there were a series of patches around the time I created my original ticket. Ironically, it is on all my characters that it happens.

[Archived Post]

Thank you for posting Zaharia. Please post your information in response to DScotty's questions (above). They need that information to track down and fix the bug that we're all experiencing.

The bug which many of us have been experiencing for months, but which Cryptic didn't even know about because no human being ever reads the bug reports we send in. But, I digress...

[Archived Post]

This is all very nice to see. I'd like to share my experience with this bug.

Shortly after launch, I created the character Angel Silhouette. Some time in February, there was a patch and when I logged in afterwards, I found I was stuck in some sort of team mode. There were two parts to this bug: First was the confirmation dialogue when trying to beam to a friendly space station (This was fixed a few patches later). Second was the fact that I was no longer able to select my bridge officers when beaming down. I wasn't bothered too much by the bridge officer thing, but it was rather annoying to know that my character was bugged. After a while of being annoyed with the constant confirmation dialogue to beam down with the team when I was solo, I submitted a GM request to perhaps take me out of the team mode I seemed to be stuck in.

Several days later, on March 5th, (Oh how I miss Anarchy Online. GM responses were measured in minutes, not days back then.) I received a response from a GM. Not an automated response, an actual flesh and blood response. The GM said that they didn't know how to fix it and that I should have submitted a bug report, instead. However, they were nice enough to resubmit my ticket as a bug report.

March 5th.

Then on April 6th, I saw a similar report in the forums (http://forums.startrekonline.com/showthread.php?p=2517184#post2517184) where GM Litana offered a work around and asked for details (and subsequently never returned to acknowledge the responses). I posted that I had the same problem then a follow up regarding Litana's suggested fix.

April 6th.

Now I got a little PM (Thank you Peregrine) saying that the Devs had never heard of this. A bug that was acknowledged by at least 2 GMs in March and early April, and now in May, the Devs have never heard of it.

I'm really hoping that there is some sort of bug fix team that acts as a buffer for the Devs to allow them to work on.. I dunno.. Nerfing the zoom in the ship editor. I hope this because it keeps me from feeling like my lifetime subscription was not wasted on a game whose devs are unconcerned with QOL and customer service.

I try to be positive, but when I read about things like this, I feel very disappointed. Very very disappointed.

Moving on. I will answer DScotty's questions:



1) What is your BO setup? (IE Class, rank, powers, species)


It has changed several times throughout my character's career. This has been going on from Lieutenant to Admiral. Perhaps that will help narrow it down for you. I chose the Andorian Tactical officer in the tutorial, and chose the Trill and Betazed Science officer mission rewards. Those were my only three bridge officers when it started. I had not promoted them or bought them new powers.



2) Where did you aquire your BOffs? (Mission reward, purchased, Bridge Officer requisition)


See my previous answer.


3) How many BOffs do you have total?


I started with the three, as mentioned before, now I have nine.


4) Are you able to change your away team on the Away Team UI? (Bottom of the Assignments tab on the Status UI)


On the screen where I can assign officers to stations and away team assignments, yes.


5) I know it's been a while (and I am sorry about that), but do you remember which mission you started seeing this problem on?


No. It's been since February. I can't even be sure if the first time I saw it was for a set mission or a star cluster mission. It started after one of the patches in February.


6) For that matter, approximately what time (date) did you start seeing this? (So I can run down whether or not it's a server issue)


Some time in February.



That's all the help I can offer. However, if you decide to start poking around on my character to see history of who what when where, please do back him up first in case you do something irreparable to him. If, for some reason, I find I can no longer log in to him, he is deleted, or corrupted and has to be deleted in order to log in at all, I will hold Cryptic fully responsible and expect him to be restored exactly as he was when he had to be deleted.

[Archived Post]

This problem has been very annoying especially when you are in a group. I originally thought the root of the problem was because I had renamed the characters with personalized names. However, I know someone else who has done this and they do not have this problem. I have this problem on two characters so far. I have not gone anywhere on my third character yet.....

Here is the answers to the question for my main character that I play the most:

1) What is your BO setup? (IE Class, rank, powers, species)

I have 3 Lt. Commanders and 2 ensigns at the moment. I have 2 science officers, 2 tactical officers, and one engineer. I have a Bajoran, Trill, Human, Klingon, and Andorian species.

2) Where did you aquire your BOffs? (Mission reward, purchased, Bridge Officer requisition)

I do not recall when or where I acquired my Bridge Officers as I have been playing these characters since launch day.

3) How many BOffs do you have total?

I started out with five and now I have six. I have not commissioned any further officers since I am unable to interchange them out.

4) Are you able to change your away team on the Away Team UI? (Bottom of the Assignments tab on the Status UI)

Yes, I am only able to change them out under the Assignments Tab in the Standard Away Team section. However, when I go on an away team mission and the CHOOSE YOUR AWAY TEAM menu arrives, I cannot change them at all. The names of the officers are greyed out. There is no drop down menu available. When I am joined in a team, it is random who is chosen to go on the away mission.

5) I know it's been a while (and I am sorry about that), but do you remember which mission you started seeing this problem on?

Originally, on pre-launch day, I was able to interchange them out. Then, came a series of patches in the following week, and the ability was gone.


6) For that matter, approximately what time (date) did you start seeing this? (So I can run down whether or not it's a server issue)

Some time in February. I opened the ticket 69 days ago. So, it would be around then.

[Archived Post]

I have the same Issue on one of my twinks.

Like everybody else here i can chose the away team under "assignments" but can't change when I beam down.

i have 5 bos, 1 Alien Engenier, 1 Trill Tactical, 1 Klingon tactical, 1 Trill science and the Borg-BO.

I have no idea when that startet i recognized that after i HAD enough to do any change.

[Archived Post]

Thank you, everybody, for taking the time to post your answers to my questions. I suspect (though I cannot confirm) that this issue no longer "exists" on Holodeck, meaning that it won't happen to any news players. Though, if anyone knows of a recent occurrance of this bug, please let me know!

So, now that I am equipped with plenty of information, I will start running this issue down. (torch and pitchfork in hand, of course.) As usual, I don't really know how long it will take to get this problem handled (it depends on how complex the issue is under the hood.), but I am on the case and will try to get it fixed promptly as possible.

Thanks for your time and patience, guys! Y'all rock.

[Archived Post]

Thank goodness for the Dev tweet follower! I never would have seen this thread! I have this exact problem with ONE of my toons. It just so happens to be the same toon I copied over to Tribble. Now on Holodeck - I can't choose the away team and it's driving me crazy. I have put in a ticket but received the format response. Glad you're looking into it Scotty and if I can provide you with ANY info that might help you locate the cause - PM me!

Boy I hope this gets figured out soon. :)

[Archived Post]

DScotty, I'm just happy that I was finally able to get this information to you so that you could actually start the process of searching for this bug.

As you've seen, this problem has been around for months now. We've reported it, we've started threads about it, we've sent PMs about it, and you're just now (60+ days later) finding out about this. I do appreciate that you'll be working on this, but in the future when other bugs happen, especially bugs that adversely affect basic game functionality, there has to be a way to actually bring it to your attention.

So lacking any suggestions on this matter from Cryptic employees, I'll be PMing info on major bugs like this one, directly to both dstahl and DScotty from now on. I suggest that others do the same.

[Archived Post]

While after months of the "You can't select you away member bug", and now Cryptic are suddenly aware of this, are they aware of the "Suddenly none of your key binds do not work bug" also?

[Archived Post]

While after months of the "You can't select you away member bug", and now Cryptic are suddenly aware of this, are they aware of the "Suddenly none of your key binds do not work bug" also?
Unfortunately I have no idea.

However, that seems like a major bug to me. I'd recommend PMing dstahl and DScotty about it.

[Archived Post]

Thank you, everybody, for taking the time to post your answers to my questions. I suspect (though I cannot confirm) that this issue no longer "exists" on Holodeck, meaning that it won't happen to any news players. Though, if anyone knows of a recent occurrance of this bug, please let me know!

So, now that I am equipped with plenty of information, I will start running this issue down. (torch and pitchfork in hand, of course.) As usual, I don't really know how long it will take to get this problem handled (it depends on how complex the issue is under the hood.), but I am on the case and will try to get it fixed promptly as possible.

Thanks for your time and patience, guys! Y'all rock.

thanks scotty.

I have not been able to get info via your request yet as time has been tight lately.
I would like to direct you to my thread here:

http://forums.startrekonline.com/showthread.php?t=136315

dated 10 Mar 2010....

I am just hopping in and saw you had posted about this and that you would look into it. i will try to get updated info for you asap, but no guaruntees here.

thanks again.

[Archived Post]

Question for you all...

Has anyone who experienced this bug either;


Dismissed their original BO from the tutorial and replaced it with a new one purchased from the exchange immediately after completing the tutorial?

Purchased other BOs via the Exchange?


Reason I ask...

I now have the bug reported in this thread where I'm unable to change my Away Team from the "Choose Away Team" box that comes up before beaming to a planet. The away team selection from the assignments tab still works properly. This is on a brand new character I just rolled last night.

Some strange things I noticed before experiencing the Away Team bug;

I had purchased 4 BOs from my other character (3 from Personnel and 1 from the exchange - all were common BOs). When I went to mail them to my alt, I could not access the mail, bank, exchange or any vendor at Sol. There would be no prompt to interact with them. This part was 100% repeatable for me as well. I tried it a few times and any time I purchased a BO from the Exchange, I could no longer interact with anything. I had to log out, then back in in order to send the BOs via the mail. Again this "lockout" was 100% repeatable.

My alt was able to commission/customize/train the BOs received just fine. I hadn't noticed the Away Team thing until doing the mission to beam aboard the S.S. Azuria.

I tried this same procedure twice, with the same overall result. I'm not sure if this is related, but it is producing the same end result.

[Archived Post]

Question for you all...

Has anyone who experienced this bug either;


Dismissed their original BO from the tutorial and replaced it with a new one purchased from the exchange immediately after completing the tutorial?

Purchased other BOs via the Exchange?


Reason I ask...

I now have the bug reported in this thread where I'm unable to change my Away Team from the "Choose Away Team" box that comes up before beaming to a planet. The away team selection from the assignments tab still works properly. This is on a brand new character I just rolled last night.

Some strange things I noticed before experiencing the Away Team bug;

I had purchased 4 BOs from my other character (3 from Personnel and 1 from the exchange - all were common BOs). When I went to mail them to my alt, I could not access the mail, bank, exchange or any vendor at Sol. There would be no prompt to interact with them. This part was 100% repeatable for me as well. I tried it a few times and any time I purchased a BO from the Exchange, I could no longer interact with anything. I had to log out, then back in in order to send the BOs via the mail. Again this "lockout" was 100% repeatable.

My alt was able to commission/customize/train the BOs received just fine. I hadn't noticed the Away Team thing until doing the mission to beam aboard the S.S. Azuria.

I tried this same procedure twice, with the same overall result. I'm not sure if this is related, but it is producing the same end result.

Not for me. I haven't purchased any Boffs - all of the ones that I have on the affected character have all been rewards. Since the bug started I have also been rewarded with another Boff who I had join the crew but still cannot select it as an way team member. I'm stuck with my original four and the "Choose away team" is still greyed out and cannot be changed.

Most perplexing.

[Archived Post]

Has anyone who experienced this bug either;


Dismissed their original BO from the tutorial and replaced it with a new one purchased from the exchange immediately after completing the tutorial?

Purchased other BOs via the Exchange?

I've never purchased a BO from the exchange, any BO worth having is stupidly overpriced.

I have had the problem with not being able to commission BOs that I purchased from Elsa Mora in Earth Spacedock, but changing instances fixes that. My away team bug predates that problem by quite a bit though.

[Archived Post]

I've never purchased a BO from the exchange, any BO worth having is stupidly overpriced.

I have had the problem with not being able to commission BOs that I purchased from Elsa Mora in Earth Spacedock, but changing instances fixes that. My away team bug predates that problem by quite a bit though.

Lol, you get blue Bos for under 1000 energy, Any since 1000 energy is almost nothing in sto the better racuial traits are reason enough tu buy them.

All my bos on fed side, on 2 chars are blue or purple. Not on Klingon side, becuase some BOs i want (female Aliens) just do not exist obviously (not ONE in exchange)

[Archived Post]

I've never purchased a BO from the exchange, any BO worth having is stupidly overpriced.

I have had the problem with not being able to commission BOs that I purchased from Elsa Mora in Earth Spacedock, but changing instances fixes that. My away team bug predates that problem by quite a bit though.

Hmmm... I had thought what I ran into might be related since it was coming up with the same end result, so I added it to the thread. Well, I do know that following that procedure I posted will lead to the same issue, so hopefully something in there can be gleaned as to what might be causing the bug.

[Archived Post]

Hmmm... I had thought what I ran into might be related since it was coming up with the same end result, so I added it to the thread. Well, I do know that following that procedure I posted will lead to the same issue, so hopefully something in there can be gleaned as to what might be causing the bug.
No problem at all. In fact I appreciate you posting the info.

Maybe they are somehow related, and perhaps he'll be able to address all of these bugs while he's in there tinkering.

[Archived Post]

I am also having this issue. Character is only two weeks old. Very annoying to see that pop-up every time, but no ability to actually change the team.

1) What is your BOff setup? (IE Class, rank, powers, species)

Tactical Lieutenant Commander Trill - Photon Grenade I, Suppressing Fire I, Overwatch I, Tactical Team I, Cannon Rapid Fire I, Attack Pattern Beta II

Operations Lieutenant Andorian - Weapons Malfunction I, Reroute Power to Shield Generator I, Engineering Team I, Emergency Power to Shields II

Operations Lieutenant Klingon - Quick Fix I, Shield Generator I, Engineering Team I, Boarding Party I

Tactical Lieutenant Andorian - Photon Grenade I, Leg Sweep II, Torpedo High Yield I and II

Science Lieutenant Bajoran - Medical Tricorder I, Vascular Regenerator I, Polarize Hull I, Science Team II

Science Lieutenant Human - Tachyon Harmonic I, Sonic Pulse I, Tractor Beam I and II

2) Where did you acquire your BOffs? (Mission reward, purchased, Bridge Officer requisition) Mission Reward.

3) How many BOffs do you have total? 6

4) Are you able to change your away team on the Away Team UI? (Bottom of the Assignments tab on the Status UI) Yes.

5) I know it's been a while (and I am sorry about that), but do you remember which mission you started seeing this problem on? From the beginning, I believe.

6) For that matter, approximately what time (date) did you start seeing this? (So I can run down whether or not it's a server issue) Started on my first day of playing - May 12.

[Archived Post]

Started on my first day of playing - May 12.
Thanks for posting this. Since DScotty seemed to believe that this problem was no longer occurring with new characters I'll PM him and let him know about it.

Thanks.

[Archived Post]

Add my Lib Borg Tactical officer to the list

http://www.crimsonspot.com/sto/brokenchar01.jpg

1) What is your BOff setup? (IE Class, rank, powers, species)

Melinda, Engineer, Lt, Standard, Lib Borg
Sabin, Science, Lt, (Med Tricorder, tachyon harmonic 2, tachyon beam 1, tractor beam 2), Vulcan
T'Pila, tactical, Lt, (Leg Sweep, Lunge 1, Torpedo: High Yield 1, Beam Target Shields 2), Vulcan
Tuseir, Tactical, Lt, (Draw Fire 1, Suppressing Fire 1, Torpedo Spread 1, Dispersal Pattern Alpha 1), Bajoran
Eula, Tactical, Ensign (Photon Grenade 1, Tactical Team 1), Human

2) Where did you aquire your BOffs? (Mission reward, purchased, Bridge Officer requisition)
Melinda - Cstore unlock
Sabin - Tutorial
T'Pila, Tusseir, Eula - Mission reward

3) How many BOffs do you have total?
5

4) Are you able to change your away team on the Away Team UI? (Bottom of the Assignments tab on the Status UI)
Yes

5) I know it's been a while (and I am sorry about that), but do you remember which mission you started seeing this problem on?
Some Investigate planet mission

6) For that matter, approximately what time (date) did you start seeing this? (So I can run down whether or not it's a server issue)
Mid April

[Archived Post]

ok - i cannot really answer the questions since most will be UNK replied.

i started my own thread on this some time ago as well. it is unfortunate for you (the devs or bug people into lookers), but real life has been the forefront of my days and i have not logged in enough to gather any further information, and to be honest, i doubt i can remember most of what you ask.

suffice to say, i shall assume (hate using that word) that the issue is still presnt, since my thread and this thread have not been updated.

can we get some sort of update? or have we been forgotten again? i know more information helps you, and i shall be the first to apologize i lack offering you more then what my thread says (that i made) and what my posts say in here, bu i would rather be honest and tell you that since it was a long time ago, i do not recall most of what you ask.

i myself do not care if i have to delete the toon as a, or the, resolution, but i hate to lose a lot of what he has with him and i have limited space on my other toons in which to transfer stuff, let alone the money factor. but really, that is beans to me as well.

i simply would like to know why this has gone on for so long and seemed to have been lost in the city on the edge of forever....and maybe - just possibly - get you to jump into the portal and offer an update....

[Archived Post]

Can we please have updates on this?

[Archived Post]

Well, to be fair to Cryptic, they only started working on this bug about 3 weeks ago when the first became aware of it.

[Archived Post]

Yep, the problem still exists for one of my characters. Odd really.

[Archived Post]

Even more odd, last night while in a team with someone on a patrol mission they were able to change MY Away Team member. I watched it change from Tac to Science after I had already hit accept.

[Archived Post]

Yep, the problem still exists for one of my characters. Odd really.

Mine, too.

[Archived Post]

guess i am glad school has been the forefront of activity for me.
no news from the teams for updates on this.
and it seems the bug is still there.

ok - back to schoolwork...lol

[Archived Post]

Same issue for me, I thought I was doing something wrong? I find I have to relog and change assignments and then beam down

[Archived Post]

Bug is still there for only one of my toons. (Again - it just happens to the be the same one I copied to Tribble.) Bug Report 881541 (boy I hope I wrote down that # right)

So far - none of my other characters are affected.

[Archived Post]

Bug is still there for my character, though my post is now outdated since it's been a week. My other character doesn't have this problem, and can choose his away team normally.

[Archived Post]

One (And only one, out of 5 so far) of my characters has this issue as well;

Basically, when the character was created, the option for adjusting the Away Team was grayed out, and has stayed that way since, regardless of how many BOFFs I've attained, or what their setups are.

[Archived Post]

One (And only one, out of 5 so far) of my characters has this issue as well;

Basically, when the character was created, the option for adjusting the Away Team was grayed out, and has stayed that way since, regardless of how many BOFFs I've attained, or what their setups are.

This is exactly my problem as well - I know a dev saw this thread weeks ago - I'm just trying to make sure this issue isn't forgotten - thanks!

[Archived Post]

Would love an update on this.

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I would too, unfortunately I can't get an update on this. Normally I'd PM DScotty and just ask him for an update.

Unfortunately I've been recently told that if I PM any of the devs that they will not respond to me.

[Archived Post]

One (And only one, out of 5 so far) of my characters has this issue as well;

Basically, when the character was created, the option for adjusting the Away Team was grayed out, and has stayed that way since, regardless of how many BOFFs I've attained, or what their setups are.

Same here.

[Archived Post]

Okay now 2 of my characters are bugged. I may have figured it out though.

On both of the bugged ones I went through the special unlocks in the C-store prior to the first beam down. Did anyone else do this?

I just created a fourth fed to test this and didn't go into the C-Store at all. And I'm not getting greyed out Away Team picker.

[Archived Post]

Just wanted to let you all know that I am still tracking this bug down. I'm afraid I don't have any new information to give all you (very helpful) folks, though.

When I do have more information, I will let y'all know.

Thanks for being so awesome!

[Archived Post]

Just wanted to let you all know that I am still tracking this bug down. I'm afraid I don't have any new information to give all you (very helpful) folks, though.

When I do have more information, I will let y'all know.

Thanks for being so awesome!
Great. In case you need any additional information from us, let us know. :p

[Archived Post]

Still, I bet your bug gets fixed long before mine does - I am never offered Aid the Planet missions. Haven't done one since 2/8, and bugged it 8 days ago.

My rear Admira (alien)l is the same, there seemed to be one cluster that i got a chance of getting them, with this character i joined a fleet by mistake, and suddly i kept getting lots of unwanted aid the planet missions to help to compele. did same thing happen to you? i wonder if the cool down stacked,

anyway i started a new character a benzite and first my exploration mission was a aid the planet so i could complete needs of the many too,

[Archived Post]

Just wanted to let you all know that I am still tracking this bug down. I'm afraid I don't have any new information to give all you (very helpful) folks, though.

When I do have more information, I will let y'all know.

Thanks for being so awesome!
No sir. Thank YOU for responding to this issue and keeping us informed.

[Archived Post]

Thanks Scotty! It still exists for me - so if you need any other specific info - please just let me know!

[Archived Post]

My rear Admira (alien)l is the same

Hm. Mine is an alien, too. Anyone else?

=edit= =edit=

So..

Alien: 3

Borg: 2

[Archived Post]

Hm. Mine is an alien, too. Anyone else?

1 Alien, 1 Borg

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I deleted one of my earlier characters (created during Launch) and created another one with the same name just a few days ago. Now, that one has the same problem of not getting to choose any away team members. Ironically, the one that I created a month ago can.

So, in summary, I now have 2 out of 3 characters that can't choose their away team members when beaming down to a planet.

It appears as if there is some type of option not turned on or something. Very strange....

If you need any more info, let me know

[Archived Post]

Hm. Mine is an alien, too. Anyone else?

=edit=

So..

Alien: 3

Borg: 1

add a borg to the list. the only one i have an issue with is the borg captain at this time.

[Archived Post]

add a borg to the list. the only one i have an issue with is the borg captain at this time.

Edited to reflect.

Peregrine, perhaps edit the first post to reflect this as well? Perhaps it is relevant. :)

[Archived Post]

Peregrine, perhaps edit the first post to reflect this as well? Perhaps it is relevant. :)
Unlikely, as the two characters that I'm having this problem with are Human and Vulcan.

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Unlikely
Agreed, I created the same Borg with the same saved costume information and the issue was not there.

[Archived Post]

Unlikely, as the two characters that I'm having this problem with are Human and Vulcan.

Agreed, I created the same Borg with the same saved costume information and the issue was not there.

One never knows. I have two aliens and the only difference between them is their name, physical characteristics and profession. Up to the point where the second encountered the bug, both had identical gameplay. Same ships, same BOs, same skills on the BOs. However only one of them encountered the bug, the science officer.

For example, if the bug has never happened to anyone playing an Andorian, Saurian or Klingon, but has affected people playing Borg, Alien, Human Vulcan and Benzite; Dscotty could try to find the differences in the code between the two groups. Finding commonalities that makes the races within the two groups similar and, conversely, what separates the two groups could lead to a solution (or at least point down a potentially productive pathway.)

Perhaps we should also provide information such as the professions of our affected characters, names, and perhaps the names of our BOs and ships (Pre-bug). Since those are the only difference between my two original characters pre-bug, they could be relevant.

I'm a fixer, never discount anything without checking it first. ;)

[Archived Post]

Perhaps we should also provide information such as the professions of our affected characters, names, and perhaps the names of our BOs and ships (Pre-bug). Since those are the only difference between my two original characters pre-bug, they could be relevant.

What I'm saying is the only difference between the affected borg and the non-affected borg is that the affected borg I grabbed everything out of the c-store before leaving the lounge in the tutorial.


Here's something I noticed too. There is no "I" like there is on my non-glitched characters. (yes, my entire away team is alive, and I have no other "pets" out)

http://www.crimsonspot.com/sto/awayteamindicators.jpg

[Archived Post]

What I'm saying is the only difference between the affected borg and the non-affected borg is that the affected borg I grabbed everything out of the c-store before leaving the lounge in the tutorial.


Here's something I noticed too. There is no "I" like there is on my non-glitched characters. (yes, my entire away team is alive, and I have no other "pets" out)

http://www.crimsonspot.com/sto/awayteamindicators.jpg

My bug started before we even had anything significant to grab from the C-store. Very shortly after launch.

I think I noticed that missing " I " on my bugged character, as well. As if I'm missing a crewmember or as if I am teamed with someone. (With my Tac officer, the only time I see " I - III " missing is when I'm teamed and I focus target. I get " II - VI " depending on how many players are with me and if I'm using my summon security team power.)

[Archived Post]

Additional information:


I just rememberd that the bug occurred at exactly the same time as all of my characters started having to confirm a team beam down dialogue (when not teamed) whenever docking with Earth Space Dock, Memory Alpha, and every other place we could visit.

Initially I thought that the entire bug (Team dialogue when beaming down to ESD and the inability to select my away team) would hit all of my characters until I logged in with them all and checked. (I had, at the time, a third alien that I had been trying to get to look like a Lyran. Also played in an identical fashion to the first two before the bug hit the second, but it was never affected by the away team bug.)

Perhaps the information regarding the confirmation dialogue big might help Dscotty find the away team bug.

[Archived Post]

Regarding the possible C-Store connection:

I have five characters. All of them have the Borg Bridge Officer, the Borg Tribble, and the Lifetime Access Code to the Captain's Table. All of these things are claimed from the C-Store.

However, only two of my characters have this bug that prevents them from choosing their away team.

My Admiral character also purchased the Imperial Class ship skin from the C-Store, but this was well after I'd noticed this bug, so it couldn't have been the cause of it.

Also, I know of others who also have these items that are not experiencing this bug.

[Archived Post]

Additional information:I just rememberd that the bug occurred at exactly the same time as all of my characters started having to confirm a team beam down dialogue (when not teamed) whenever docking with Earth Space Dock, Memory Alpha, and every other place we could visit.

So yours worked normally for a while then suddenly became glitched? That's going to make it even harder to figure out I fear...

Also, I've never had that team beam down dialog pop up when docking at ESD/MA etc. when not in a team. :(

The two of mine that are glitched have been glitched since the away-team mission in the tutorial (probably before that but you know, that's the first time you can see if the away team chooser is grayed out or not). I was wondering if I broke them by getting the Borg BO and going into the Assignments and adding her before I even went to talk to the Captain. I did not have my Borg BO on my first character until a week after launch.

[Archived Post]

Additional information:


I just rememberd that the bug occurred at exactly the same time as all of my characters started having to confirm a team beam down dialogue (when not teamed) whenever docking with Earth Space Dock, Memory Alpha, and every other place we could visit.

Initially I thought that the entire bug (Team dialogue when beaming down to ESD and the inability to select my away team) would hit all of my characters until I logged in with them all and checked. (I had, at the time, a third alien that I had been trying to get to look like a Lyran. Also played in an identical fashion to the first two before the bug hit the second, but it was never affected by the away team bug.)

Perhaps the information regarding the confirmation dialogue big might help Dscotty find the away team bug.

funny you post this as well.
i submitted a ticket about this same issue as well a long time ago along with my ticket about the issue at hand.

[Archived Post]

So yours worked normally for a while then suddenly became glitched? That's going to make it even harder to figure out I fear...

Also, I've never had that team beam down dialog pop up when docking at ESD/MA etc. when not in a team. :(

funny you post this as well.
i submitted a ticket about this same issue as well a long time ago along with my ticket about the issue at hand.

Yah, the team beam dialogue affected quite a few people. I had thought it was server wide and affected everyone, from what the GM response to my bug report said. My apologies for the assumption, Crimson. (this was very shortly after launch, if I remember correctly.)

[Archived Post]

Yah, the team beam dialogue affected quite a few people. I had thought it was server wide and affected everyone, from what the GM response to my bug report said. My apologies for the assumption, Crimson. (this was very shortly after launch, if I remember correctly.)

Yeah, My joined Trill is the only character from Head Start, and she's not among the bugged. No wonder this Scotty said this bug was his "personal whale".

[Archived Post]

No wonder this Scotty said this bug was his "personal whale".

And I only just got the Melville reference. *facepalm*

[Archived Post]

Just wanted to let you all know that I am still tracking this bug down. I'm afraid I don't have any new information to give all you (very helpful) folks, though.

When I do have more information, I will let y'all know.

Thanks for being so awesome!

You can freely log onto my account to reproduce it.

I have not been able to select my away team at all as far as i can remember.

It comes up like i have the option but the actual bridge officer selection is greyed out. I installed STO on my laptop from scratch to see if it was my Desktop machine, but after patching and want not I still can't select the BO's that beam down with me.

It pretty much takes them in the order i have them assigned to ground, so my medic always gets to go, since shes on the top of my assignments list.

I thought previously there was a lock away team option but, I'm beginning to think its in my head since I don't see any such option.

On my account I have another bug you might want to look into.

I renamed my RA5 toon but when i goto the skills highlighter dropdown box and scroll through the skills I notice that some of my skills show up as my characters current name, and some show up as my characters Old name.

The skills that show up as the old name seem to bug out alot.

[Archived Post]

Good news I hope.

I talked with DScotty about this again tonight. He took down my @name and char names, saw my screenshot of the II-V intead of I-IV and has a theory, said he's passing it off to the devs now.

[Archived Post]

nice. hopefully if not a solution it gets him closer to fixing this for us.

[Archived Post]

Keeping my fingers crossed

[Archived Post]

sounds like many of you folks also have the Borg BO, is that true?

[Archived Post]

sounds like many of you folks also have the Borg BO, is that true?

yes, but so do all my other toons and i have no issues with them.

on a new note though...my bugged captain also has this issue on tribble. i noticed it over the weekend when trying a few missions.
i truely dont want to delete the toon, even though it is really not a huge deal, but then i lose all i have done for him to get where he is.
sad part is, i like him, but i dont use him as often now (building new toons) since he is bugged.

any news cryptic? if you cant fix this, can you at least tell us?

[Archived Post]

Good news I hope.

I talked with DScotty about this again tonight. He took down my @name and char names, saw my screenshot of the II-V intead of I-IV and has a theory, said he's passing it off to the devs now.
Do you, by any chance, know whether there is any news to this? Do you reckon it has been fixed with the arrival of Season 2?

sounds like many of you folks also have the Borg BO, is that true?
Not for me.

[Archived Post]

i know they are probably busy with the new season launch, but this is getting a bit old.
either a fix would be nice or a statement saying they cant figure it out would be nice.
i would like to know whether my toon is doomed or if he can be fixed.

[Archived Post]

Do you, by any chance, know whether there is any news to this? Do you reckon it has been fixed with the arrival of Season 2?

I talked to him a bit last night, but he was rather busy with S2 launch so I didn't want to ask him to go run check on the devs. He did say he finally had enough evidence that they would actually look into it, but yes, I think they were more concerned about S2.

[Archived Post]

Thank you.

[Archived Post]

posting to move it back to page one.....we need this addressed again.

(and yes i know your all busy with S2 stuffs as well, but this was way before that...lol)

[Archived Post]

I still have this problem as of today as well. I took a look at the roman numeral numbering for my away team as some of the other posters suggested. When I ask my away team to focus fire, it shows II, III, IV, V instead of the proper numbering of I, II, III, and IV as is noted on their individual portraits.

[Archived Post]

I still have this problem as of today as well. I took a look at the roman numeral numbering for my away team as some of the other posters suggested. When I ask my away team to focus fire, it shows II, III, IV, V instead of the proper numbering of I, II, III, and IV as is noted on their individual portraits.
Awesome, I'll let Scotty know about this when I see him next, when I showed him that picture it seemed to give him an idea, if we can confirm that all of us are having that problem it might help.

[Archived Post]

I have one character that does not have the problem with an away team choice. I will test this one and post the results

[Archived Post]

Okay, I tested this out on my non bugged character. This character can choose which members needed for the away team. The numbering problem is the same as my bugged characters. So, I do not know if this is a new bug or helps to solve the old one :(

[Archived Post]

bump to front as this is still not addressed or fixed.

please let us know something (aside from we are working on it)

this has killed gameplay for my toon that is effected by this. he sits in limbo waiting, as i do.

[Archived Post]

1. my captain does not hit his COM badge upon beam out
1a during transport his hair and eyebrows change for a second

2. My Borg bridge officers skin leaks through her skirt and boots

3. you can see hair lines beyond the hair on many NPCs and most of my bridge officers

[Archived Post]

...
2. My Borg bridge officers skin leaks through her skirt and boots
...

Sometimes, (big key word there), I can fix this issue by turning "anti aliasing" to maximum, then back down.

Of course, if you play at max already, then never mind!

PS Also works sometimes with "tapestries" and LCARS displays that are "clipped".

[Archived Post]

1. my captain does not hit his COM badge upon beam out


Yeah, my borg captain doesn't do that either, it's annoying for what should be a simple fix, they made her stop tapping her arm like a Klingon, why can't they make her tap the com badge?

[Archived Post]

Yeah, my borg captain doesn't do that either, it's annoying for what should be a simple fix, they made her stop tapping her arm like a Klingon, why can't they make her tap the com badge?

yeah for a while he was checking his watch to see what time it was lol

[Archived Post]

1. my captain does not hit his COM badge upon beam out
1a during transport his hair and eyebrows change for a second

2. My Borg bridge officers skin leaks through her skirt and boots

3. you can see hair lines beyond the hair on many NPCs and most of my bridge officers

great issues to bring up, but these have nothing to do with the issue the thread is attempting to resolve.

our issue in this thread is that our away team is bugged for certain player captians and we are nto able to select or change the team.

and we are still waiting for a response....

[Archived Post]

great issues to bring up, but these have nothing to do with the issue the thread is attempting to resolve.

our issue in this thread is that our away team is bugged for certain player captians and we are nto able to select or change the team.

and we are still waiting for a response....

I do not experience this bug.

Had to switch around my "team" the other day, as well as add a new Boff to it.

May I ask for a specific way to reproduce this bug? At least then I can try to help find a work-a-round for you guys...

[Archived Post]

I do not experience this bug.

Had to switch around my "team" the other day, as well as add a new Boff to it.

May I ask for a specific way to reproduce this bug? At least then I can try to help find a work-a-round for you guys...

alli can offer without typing a book is look at page one and read all the links and this whole thread.
maybe then you will understand the nature of the issue.

as far as reporducing? this is an anomoly in itself, seems most of us were just "affected" at one time and no one seems to know why or how it happened. so i am not able to offer a way to reproduce this.

[Archived Post]

Hello again!

So, I'm still digging around. This issue has basically become my personal white whale. In any case, what I need now is the names of the characters that have this issue. Just the character names, no need to provide the handle or account name.

I'm following this thread (though I don't always reply), so just drop your character names in a mail to me, or drop them here.

Thanks!

[Archived Post]

Hello again!

So, I'm still digging around. This issue has basically become my personal white whale. In any case, what I need now is the names of the characters that have this issue. Just the character names, no need to provide the handle or account name.

I'm following this thread (though I don't always reply), so just drop your character names in a mail to me, or drop them here.

Thanks!

the only one currently bugged for me is: 0011011000111001 - Borg RA5 Engy (yes that is all binary but that is the toon name,less the borg ra5 engy part... lol)

edit: i also sent you a PM with the same info - just FYI

[Archived Post]

the only one currently bugged for me is: 0011011000111001 - Borg RA5 Engy (yes that is all binary but that is the toon name,less the borg ra5 engy part... lol)

so your borg name is 69? lol

[Archived Post]

The name of my character is: Dean James Ashington
Race: Joined Tril
Rank: RA5
Profession: Engineer

Keep up the good work and I still have my fingers crossed :)

[Archived Post]

so your borg name is 69? lol

shhhhhh....lol

[Archived Post]

Yes I have been having this issue since the start of the game.

[Archived Post]

NEW IN THE C- STORE PURCHASE THE ABILITY TO CHOOSE YOU OWN AWAY TEAM! for 280 CP!

LOL

[Archived Post]

mine is bugged to locutus of borg

[Archived Post]

So, I'm still digging around. This issue has basically become my personal white whale. In any case, what I need now is the names of the characters that have this issue.
Thanks for continuing your work on this, and for letting us know.

My character is: RA5 Gunther Falcone

[Archived Post]

As I originally reported over two weeks ago here: http://forums.startrekonline.com/showthread.php?p=2517184#post2517184 I still cannot choose which BOs to bring with me in the "Choose Your Away Team Window"

Here's screenshots in case there's any misunderstanding.

http://img94.imageshack.us/img94/8825/soloawayteam.jpg

http://img94.imageshack.us/img94/9185/teamedawayteam.jpg

No the workaround didn't work. Yes my character is STILL bugged. And I'd appreciate it if someone at Cryptic would actually help me instead of just ignoring the problem and hoping that I'll go away.

Same issue i've reported a few times as well. Please help my toon!

Her name is : Collective Primary Adjunct 13

[Archived Post]

I'll throw my toons name in aswell..

Ive had this bug since HEADSTART :P


Qual'kehk Nebari
Fed - VA1

[Archived Post]

Name of the character: Asora Lightwave
Profession: Engineer
Level: 51

[Archived Post]

just a bump as a visual reminder of this issue.

[Archived Post]

Sebastian Romano

[Archived Post]

Hello again!

So, I'm still digging around. This issue has basically become my personal white whale. In any case, what I need now is the names of the characters that have this issue. Just the character names, no need to provide the handle or account name.

I'm following this thread (though I don't always reply), so just drop your character names in a mail to me, or drop them here.

Thanks!

Angel Silhouette (Namesake toon)

[Archived Post]

Character name: Tristan McGregor

[Archived Post]

no news good news or ?????

[Archived Post]

Yes, an update would be nice.

[Archived Post]

D Scotty, I sent you a PM with my two character names as well.

[Archived Post]

Yes, an update would be nice.
Flip back a couple of pages to post #99. You'll see Dscotty's update there.

[Archived Post]

test one, two....testing...dont tell me this is bugged too.... :)

[Archived Post]

really? i mean....really?

[Archived Post]

I finally thought that maybe promoting one of the Boffs in my "cannot be changed" away team might jiggle whatever bug this is - but alas - twas not the fix I had hoped for. Tristan still can't select any other Boffs other than those he's been stuck with since this whole things started a couple of months ago.

I have filed two bug reports now, but knowing those just lost in the mire of other bug reports, I was actually hoping that getting this information to the devs/GMs in the thread might help.

It's still not my main character that's bugged, so I am more patient than I likely would be if it did affect my main - but I have to admit, it's getting a little frustrating. He's about to go into a lot of Reman/Romulan missions and I would really like to swap out an Engineer for a Science Boff.

Again - the toon affected on my account is

Tristan McGregor@TerilynnS

Please let us know what, if anything we can do to help you all figure out why we can't selected away teams...

thanks.

[Archived Post]

It's still not my main character that's bugged, so I am more patient than I likely would be if it did affect my main - but I have to admit, it's getting a little frustrating. He's about to go into a lot of Reman/Romulan missions and I would really like to swap out an Engineer for a Science Boff.

While it's not as convenient, if you know in advance like this, if you go to your assignments tab can you select your default away team there? Both of my bugged characters can do that, but you have to know in advance what you want to bring, because the dialog box doesn't work.

[Archived Post]

While it's not as convenient, if you know in advance like this, if you go to your assignments tab can you select your default away team there? Both of my bugged characters can do that, but you have to know in advance what you want to bring, because the dialog box doesn't work.

workarounds are ok.

the fix still needs to be addressed.

i have basically stopped playing my toon that is affected by this. he has been locked up (save for a few logins to get updates and make sure he is alive) since i origianly posted my thread on the issue, and that was before this thread started.

i used to like him, but now i just forget about him. and while i have mentioned that i am not overly concerned if i actually need to delete him, the fact is that we have reported this and many months have passed since with no resolution or counter offer if we are forced to delete them.

frustrating is the word for the day. not a HUGE deal by any means cause i have other toons to play, but still.....

peace.

[Archived Post]

workarounds are ok.

the fix still needs to be addressed.

Oh, I totally agree, the two gimped characters are annoying, I was just letting him know there was an option so he's not completely stuck.

[Archived Post]

I deleted my original bugged character and then recreated her from scratch. Still bugged....

The fact of the matter is that we shouldn't have to figure out workarounds. This bug has been in existence since right after launch. All of us filed tickets and it's still "being looked into". Choosing your away team is one of the many basic things that makes Star Trek. This has become beyond frustrating.

[Archived Post]

Dscotty We Need More Power!!!!

[Archived Post]

While it's not as convenient, if you know in advance like this, if you go to your assignments tab can you select your default away team there? Both of my bugged characters can do that, but you have to know in advance what you want to bring, because the dialog box doesn't work.

I haven't quite figured out if that will work - I will give it a try. Thanks.

I deleted my original bugged character and then recreated her from scratch. Still bugged....

The fact of the matter is that we shouldn't have to figure out workarounds. This bug has been in existence since right after launch. All of us filed tickets and it's still "being looked into". Choosing your away team is one of the many basic things that makes Star Trek. This has become beyond frustrating.

I am SO GLAD i read this. Sorry it didn't work out for you, but you have saved me from deleting a character I love and have worked hard on. I appreciate your effort and Acknowledge that you've taken one for the team.

Now, while I try to figure out if the work around will work, I would still love to be able to select from the dialogue box as I have to admit - I'm don't have the best memory about these things....

Again - thanks all for keeping this thread alive....

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la di da....

update would be nice.

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Hello again!

So, I'm still digging around. This issue has basically become my personal white whale. In any case, what I need now is the names of the characters that have this issue. Just the character names, no need to provide the handle or account name.

I'm following this thread (though I don't always reply), so just drop your character names in a mail to me, or drop them here.

Thanks!

...You're just now hearing of this issue? Wow, I think the bug reports are set to go direct to the bit bucket. Just remove our ability to log bugs in game if you're not going to check them at all, there have been many threads on this topic. So what exactly are we wasting time for on Tribble on those weekends, because God knows we don't see any GM's...so much weirdness about this. Anytime you have a list get so big that you can't use it and start another list, something is wrong at the fundamental level.

Anyway, add "Marcus Refelian" to the list.

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update by chance??????

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Two of my characters with the problem:

Spinter Woerligen
Thaddius Demming


Wow, I had just accepted this out-greyed option as something normal. Some of my chars, however, *do* have the option to change the BOs before beaming down and that is very nice feature. Would be lovely to have it for all my folks.

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ho hum.....

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Yeah, still 2 bugged chars. :(

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In regards to Dstahl's post about this issue.

A while back while I was chatting with DScotty on IRC prior to Cryptic pulling support and it turning into a web-radio **** fest I...

1) Copied a bugged character to Tribble
2) Verified bug still in effect
3) Deleted a BoFF
4) Verified bug still in effect
5) Repeat 3 & 4 until I had no more BoFF's
6) Bought a new BoFF
7) Verified bug still in effect

I told him this then, but he might not have seen it as it did take a while to do after our initial conversation.

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Hiya Peregrine_Falcon, I saw dstahl's resposne to your post in the Engineering Report. I have this problem on my main character too. I can't select away team members. I had my own thread about it here, but it died with no help/response:

http://forums.startrekonline.com/showthread.php?t=178099

I had made GM tkt 962,289, and that said "CS Replied" but there was no text, I never actually got a reply, but they closed it anyway as "Resolved" - but wasn't, so I opened a new bug tkt #969,631. This was back in Sept.

I saw DScotty's post above: My character "Havelock Vetinari" has this problem. My other characters do not.

Here's hoping DScotty someday gets his whale (and we get a squashed bug). :D

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Hiya Peregrine_Falcon, I saw dstahl's resposne to your post in the Engineering Report. I have this problem on my main character too. I can't select away team members. I had my own thread about it here, but it died with no help/response:

http://forums.startrekonline.com/showthread.php?t=178099

I had made GM tkt 962,289, and that said "CS Replied" but there was no text, I never actually got a reply, but they closed it anyway as "Resolved" - but wasn't, so I opened a new bug tkt #969,631. This was back in Sept.

I saw DScotty's post above: My character "Havelock Vetinari" has this problem. My other characters do not.

Here's hoping DScotty someday gets his whale (and we get a squashed bug). :D

some of us, as well as myself, have made threads about this issue. (you can see my link to my thread in one of my posts near the begining of this thread) my date was some time ago when i posted as well as submitted a bug report.

nothing has helped and the issue is still present, and no further help seems forthcoming.

so cryptic: can i get a decent amount of c-store points or some sort of "something" if i delete my toon, since it is basically not-playable at this stage? i have not deleted him yet in hopes you could find a resolution, but at this rate i highly doubt it and feel nothing can be, or will be done to correct this. seems easier to just start over. (of which i dont mind, but something in exchange for the time spent on them would be nice).

just sayin.

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and the hits just keep comin.....

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Yeah. I sent Dscotty a PM a week or two ago asking him for a quick update on this.

Nothing. I guess StormShade wasn't kidding when he said that the devs will no longer respond to my PMs.

Kinda sad really.

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Jonathan Ethan Godrick

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Havelock Vetinari checking in... I still have this problem.

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nvm

I feel your pain guys sorry to see this happening

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Update, update, update..

Come on Devs get your finger out!

This is almost at TEN MONTH old bug.. Says a lot when by the looks of things, this absolutely diabolically ANNOYING bug will have its 1 year birthday soon... along side STO.

I realise it may be a hard one to track down, but it just seems like its constantly been swept under the bloody rug...

I vote for a halt on all future additions to the game, until this bug is solved and fixed !

I know thats a mighty selfish statement, but thats how god damn fkin irritating this bug is !

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I have to admit it was terribly frustrating when I'm all jazzed and geared towards doing my new Weekly mission, I'm getting all into it, dock/transport to Drozana, walk up to the panel, and =Poof= Choose your Away Team, but oh, noes! Wait! It's not my full team, it's only two. Which in of itself is fine (and kind of cool), but it completely takes me out of immersion when I suddenly have to cancel, take a step back, open my ship screen, rearrange Away Team assigments, and then revisit the panel, only to find what I thought I set up in the assignment screen to show up in this two-person away team screen did not match, had to exit and re-do.

My other characters had no problem using the In-Mission Away Team selection window and could customize as needed for the job. Havelock Vetinari, my primary VA1 Fed, could not.

Very disappointing/sad.

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I have to admit it was terribly frustrating when I'm all jazzed and geared towards doing my new Weekly mission, I'm getting all into it, dock/transport to Drozana, walk up to the panel, and =Poof= Choose your Away Team, but oh, noes! Wait! It's not my full team, it's only two. Which in of itself is fine (and kind of cool), but it completely takes me out of immersion when I suddenly have to cancel, take a step back, open my ship screen, rearrange Away Team assigments, and then revisit the panel, only to find what I thought I set up in the assignment screen to show up in this two-person away team screen did not match, had to exit and re-do.

My other characters had no problem using the In-Mission Away Team selection window and could customize as needed for the job. Havelock Vetinari, my primary VA1 Fed, could not.

Very disappointing/sad.

Yep.. same bud...

Was stuck with my 2 engineer boffs... Cant exactly put them on passive as they still drop drones and turrets :( not a happy bunny tbh...

Not when they'd rather get items in the C-Store so they can **** more money out of us... AN-NOY-ING !

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Was stuck with my 2 engineer boffs... Cant exactly put them on passive as they still drop drones and turrets

Right click on the boff turret/drone power it will turn red and they won't use it.

Oh, and I might have 3 bugged chars now, my unbugged Eng displayed the greyed out boxes for the episode. I haven't ran a regular mission afterwards yet to check.

It doesn't seem like they care about us or our money at all.

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i knew i read it somewhere:

Under Investigation
Here's a short list of issues being looked at as next up on the bug fix list
Crashes exiting the 1st episode in the Devidian series
Some accounts that are unable to select away team members because they are greyed out
Open mission status not appearing in private queues of PVP Space Arena
Reports of issues with the Master Recruiter Title
One-shot ground mobs in exploration (we are most likely going to nuke every planet found to contain one of these creatures in the future)
Bridge Officers getting stuck outside force fields during Hunting the Hunters
Master Looter window showing up empty
Inability to buy stacks of items
Exchange Search Result Oddities
Bridge Officers slotted in "extra slots" are unable to be trained
Report that B'Tran "Aid the Planet" missions are all giving the same reward item
Reports of items you mail to yourself going missing
Unassigned Crew not showing rarity in tooltips
Some disruptor weapons are using placeholder icons
Fleet UI: Fleet Uniform Creation fails to give feedback if the costume is invalid due to locked parts being selected
Purchasing items when you have a full inventory does not send a notification
Defeated caitain NPC tails continue to move after death
Some beard options do not inherit customization colors properly
Some projectile weapons do not impact properly on Repair Hulks in PVP maps.
Ground costume fleet emblems cannot be applied to your costume until you set a default fleet uniform
Kit icons dispay improper numeric overlays
Transwarp cooldown timer does not increment on ground maps
Numerous STF issues
Ship FXs that are jarring or causing issues in combat


so....it seems they are aware of the issue, but not offering updates on progress, if any. (and this was in the 19 Oct Engy Report)

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seems the 15 November Engy report has lost the investigative nature of this bug.
i know it said "short" list, but this is irritating to say the least at this point.

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This issue has been addressed here:

...

The team was able to replicate the issue but it turned out to be some data corruption on some specific accounts (ie not necessarily a widespread bug). There is a task on the software team schedule to go in and fix up the data on these accounts. So its no longer being investigated, and instead being worked on.

...

POST LINK (http://forums.startrekonline.com/showthread.php?p=3160703#post3160703)

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Great.

I mean that is just a gamebreaking bug wich is beeing worked on NOW, after 10 month, although the problem exists from the RELEASE DAY on.

Congratulation!

And by the way it is not an account problem since i have that problem on one of 6 characters on my account. The problem is it is one of my VAs...

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And by the way it is not an account problem since i have that problem on one of 6 characters on my account. The problem is it is one of my VAs...

He did not say it was account-wide, just that it only affected some accounts.

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This issue has been addressed here:



POST LINK (http://forums.startrekonline.com/showthread.php?p=3160703#post3160703)

Good eye bud. I noticed the issue wasnt in the eng report of on the tribble patch notes, and came in this thread to rage some and cancel my sub...

I can go to bed peacefully now..

Good eye :)

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man..missed it by a page...

awesome to know they got it figured out. cant wait to get this toom cleaned off and into action again....

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I can now select away team members on tribble.

I have beamed down to a planet and I can now select my away team.....YAY :D

Hopefully it will be going into live very soon.

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my dreadnaught has been graphics glitched for 30 days now, ive sent 2-3 bug reports to the black hole, hung out in esd1 and tried contacting a gm, who sent my report to bug report black hole, sent me a message telling me they pretty much care but not enough for personal attention. now ive equipped my polaron beam array mk xi {CritD]x2 [Dmg], then unequipped it and it became common, that thing was 30 emblems, its no big deal to you but its huge to me. and the ship thats gliched cost me extra $$$. please contact me via in game or email and at least make me have hope this will be fixed...maybe...someday...if you feel like it..... cant pvp, using a tier 4 ship for a month now this is weak please help im runnin w/o my cloak against klinks you just made alot more vicious. i cant continue like this forever.ps Maxx Power has the issues

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I can now select away team members on tribble.

I have beamed down to a planet and I can now select my away team.....YAY :D

Hopefully it will be going into live very soon.
I noticed that my character on Tribble can also select his away team members now.

I definitely looking forward to this going live and finally getting resolved. Thanks DScotty!

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This problem is now fixed!

At least with my characters. If anyone else is having this problem please let us know. Thanks DScotty!

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Woot! Checked one and it's fixed, will check the other later. I'm kind of scared to try that one considering she got booted every single map transfer on tribble, and since they brought that bug to holodeck she'll probably be just as unplayable.

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YAY! and my character taps his COM badge too!

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YAY! and my character taps his COM badge too!

Yep, noticed that one too. Finally, we have been liberated from arm mounted communicators! Only took close to a year. :D

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Yay - Havelock can select his Away Team! Bug fixed and ticket closed! Thanks Cryptic :D

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Thank you so much. So much.