View Full Version : patch wont patch
Archived Post
01-19-2012, 08:13 AM
it's stuck on a loop
anybody els getting this error
"error 36: a file wase locked that could not be opened for writing"
dhgbhelp.dll i think is the file name taht flashes
Archived Post
01-19-2012, 08:50 AM
it's stuck on a loop
anybody els getting this error
"error 36: a file wase locked that could not be opened for writing"
dhgbhelp.dll i think is the file name taht flashes
I see this as well, the file is dbghelp.dll that flashes up,
Last 3 lines from pcl.log are 120119 16:47:37 115 [1]: Scanning hogg C:/Program Files (x86)/Cryptic Studios/Star Trek Online/Live/piggs/exes.hogg
120119 16:47:38 116 [1] ESC : Error: The patchclientlib is internally recording error code : 36\nA file was locked that could not be open for writing - Could not rename file that could not be overwritten (C:/Program Files (x86)/Cryptic Studios/Star Trek Online/Live/GameClient.exe)
120119 16:47:38 118 [1] ESC : Error: The patchclientlib is returning error code : 36\nA file was locked that could not be open for writing
And Errors.log says 120119 17:11:51 49 [1] ESC : The patchclientlib is internally recording error code : 36\nA file was locked that could not be open for writing - Could not rename file that could not be overwritten (C:/Program Files (x86)/Cryptic Studios/Star Trek Online/Live/GameClient.exe)
120119 17:11:51 51 [1] ESC : The patchclientlib is returning error code : 36\nA file was locked that could not be open for writing
No idea why because I have given myself full control of the files, removed read only attributes, disabled firewall and antivirus, restarted patcher, restarted patcher and restarted my internet connection none of which have helped.
I have also logged a support ticket, hoping someone on here knows how to fix it or I get a reply to my support ticket fast. I wanna fight some klingons and borg.
Archived Post
01-19-2012, 09:21 AM
First of all sorry for the double post, but this is on the news page of the forums We will be bringing down the shard for an emergency restart at 10:30AM PDT (1830 UTC) for performance reasons. The shard should be back online in ~1 hour. We apologize for any inconvenience.
I would see if it will fix this problem, but I cant post over there because I am a silver member.