Exchange Bug--disappearing items

[Archived Post]

Dear Cryptic

Bug Report: Exchange Bug--disappearing items.

I place 10 items onto Exchange for selling, log off, when I come back the next day, my item is not displayed in the Exchange.

BUT checking my [Sell] tab, my item is still there--but the Exchange is not showing it.
No wonder I can't sell that item, all players (including myself) cannot see the item listed in the Exchange!

This happens to about 1 out of every 10 items I post everyday...

Please kindly help to look into this and fix this, tks a lot!

[Archived Post]

Ive experienced the same issue since launch. as far as I can tell its an issue with the exchange's search feature. filling in the different filters for your search, ie level, rarity, and category, will sometimes net different search results. I havent noticed any rhyme or reason to what items/listings are effected by this.

for instance, leave all filters set to "all/any" and do a search for master keys. then set the rarity filter to common and do another search for master keys. in my situation I get 2 separate results.