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Archived Post
04-23-2012, 01:26 PM
Hi!

I have tried creating a pwe support ticket, and they have basicly said that pwe accounts f2p should be able to use this service. After I setup Pidgin I still only get a not authorized error. Has anyone managed to get this working? Pwe are not helping. I hope someone can

Thanks

Archived Post
04-25-2012, 02:35 PM
hi, has anyone got anything to say about this?

Archived Post
05-01-2012, 07:30 AM
A little help please!

Archived Post
05-01-2012, 10:56 PM
A little help please!
This feature only enabled for gold accounts, with silver "subscripttion" u will get "authorization error"

Archived Post
05-02-2012, 03:08 PM
So now because my sub ran out I no longer have this ability. Well that just plain sux. Hey cryptic how about you give this ability to the rest of us, as half the time I cant get into the game now because of YOUR bandwidth issues. When I can't get in it would be nice to inform my guild that I can't so they understand that at least I am trying.

Archived Post
05-03-2012, 07:25 AM
This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies (http://forums.startrekonline.com/announcement.php?a=18). ~BranFlakes

Archived Post
05-03-2012, 10:58 AM
This feature only enabled for gold accounts, with silver "subscripttion" u will get "authorization error"

Ok so you are calling support a bunch of lying liars, as they told me my account should be able to connect...
Previous message had a quote, but I have been informed that quoting support is a ban-able offence...
Sorry.. I just thought it was pertinent to this conversation

Archived Post
05-03-2012, 12:46 PM
Ok so you are calling support a bunch of lying liars, as they told me my account should be able to connect...
Previous message had a quote, but I have been informed that quoting support is a ban-able offence...
Sorry.. I just thought it was pertinent to this conversation

Ok, Just got another ticket from support, so clearly making a noise in the forum is good for something..
XMPP out of game chat is a Gold only, looks like the support team don't really know how the not supported features work, and what the requirements are....

Sorry for any confusion.. but they did give me a lot of false hope, and I really wanted to get this feature working....