sigh bored STTEEAAMMM

[Archived Post]

-----> 52%

[Archived Post]

I see your 52% and raise you a 17% :mad:

[Archived Post]

----> 57%

[Archived Post]

56% dling at 660kbs

[Archived Post]

Gents, sorry to say this. You'll also have a 1463mb patch to contend with after d/ling the client...

woohoo! looking forword to that

[Archived Post]

Gents, sorry to say this. You'll also have a 1463mb patch to contend with after d/ling the client...

[Archived Post]

Fixed the steam issue by copying the old Beta client LIVE folder into the steam one ( works if you didnt use steam for the beta client , dunno what happens if you did )

[Archived Post]

Then you have to download the 10GB client and every patch released since OB started.... :mad:
And yelling at the download to hurry the f*ck up so you can go kill Klingons does not make it go faster. I've personally tested this, so I know...

[Archived Post]

63% dl at 773 kb/s

[Archived Post]

*falls on to knees* STEAAAAAAAAAAAAAAMMMMMMMMMMMMMMM!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


WHY!?

[Archived Post]

We're looking into this folks, please be patient.

Thanks,

Stormshade

[Archived Post]

Fixed the steam issue by copying the old Beta client LIVE folder into the steam one ( works if you didnt use steam for the beta client , dunno what happens if you did )

Steam works perfectly. I downloaded the beta client from steam when OB started. Didn't have to re-download anything, steam patched up today with the little 59mb patch and works fine.

[Archived Post]

Steam works perfectly. I downloaded the beta client from steam when OB started. Didn't have to re-download anything, steam patched up today with the little 59mb patch and works fine.

*politely phasers ilarcek's hair on fire*

42%, 300kbps.

SOO SLOOOOOW.

[Archived Post]

Steam works perfectly. I downloaded the beta client from steam when OB started. Didn't have to re-download anything, steam patched up today with the little 59mb patch and works fine.
It was like that for me too. Then Steam crashed for no aparent reason and suddenly it had decided it needed to re-download the client.
Which it still calls Star Trek Online - Beta...

Thankfully Steam did manage to average out at 5.9MB/sec so it didn't take too long. But still it was a rather pointless download of 7200 something MB.

[Archived Post]

Steam works perfectly. I downloaded the beta client from steam when OB started. Didn't have to re-download anything, steam patched up today with the little 59mb patch and works fine.

Lies you work for steam amirite?

[Archived Post]

Well, sorry guys.

But you could just avoid the hassle by running STO directly. STO doesn't require steam to run. You can launch it without even firing up steam to begin with. The exe is in the steam/common/star trek online directory.

[Archived Post]

ya i know i just wanted to see if my retail key had came, i know it shouldent have but stuiped dosent always lose vs smart :P

[Archived Post]

100kb/s -.- thank you throttled down load speeds.

Nothing Cryptic can do now will prevent me from wasting half of my head start DOWNLOADING. So yeah, the two things I actually wanted from the preorder I won't get until the game goes live anyway.

The ability to play and the ability to use a joined trill.

:mad:

26% and I've been downloading since 11am PST.

[Archived Post]

That sucks. I made the mistake after patching up the OB client one time, then verifying the game files. Man. Steam re-downloaded almost the whole game, then I had to patch again.

[Archived Post]

OK steam finished,:)

now after i login the STO client gets to patching.............:(

then errors out after a minute.:eek:

tried many many times now with the same result.:mad:

[Archived Post]

That is a big reason I have not used steam... ever. I downloaded the client straight and only had to download a 59mb patch which took like 30 sec.

[Archived Post]

14% @ 1.3 MB/s

[Archived Post]

We're looking into this folks, please be patient.

Thanks,

Stormshade

What d'ya mean be patient....MY stuff has been deleted...how you gonna sort that out...didn't think so...why should I be patient...

someone at Steam or Cryptic screwed up. Head on a platter please....now

PS: "sorry folks" would have been a nice way to start your post...y'know apologising to the customer

[Archived Post]

5% at 10Kb **** U steam

[Archived Post]

31% at 500 kbps, my max speed is 600 kbps :( looks like im in it for a while!

[Archived Post]

I wonder if I can trade my khan emote for a Steeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeem emote

96% sigh

[Archived Post]

I wonder if I can trade my khan emote for a Steeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeem emote

96% sigh

LOL.....this will keep me going whilst I wait for offpeak to start in 11 hours (2am NZ time) so I don't blow half my peak quota in a single day. :rolleyes:

[Archived Post]

taking a long time to dl something myself, as i was in OB im guessing its just a patch or something

[Archived Post]

We're looking into this folks, please be patient.

Thanks,

Stormshade

storm unfortunatly it appears its too late. all of us steam users dont have any client side stuff left. steam deleted it all thus why we have to redownload

[Archived Post]

Ugh.. im getting a pathetic speed from steam. Looks like I wont be playing until tomorrow.

[Archived Post]

storm unfortunatly it appears its too late. all of us steam users dont have any client side stuff left. steam deleted it all thus why we have to redownload

i hope your wrong, as ive already blowen my dl limit for this month...if this is the case i want to know why the hell they did it and want some sort of refund. Its going to cost me as much as the game in extra dl usage

[Archived Post]

Hi Guys,

As far as im aware there is not much you can do unless you have a recent restore point. Even using the steam backup it failed.

However, if you have a STO steam backup it is possible to get the game to work without downloading the full 10GB again. I think you need windows 7 or vista however.

Firstly, stop the steam client from opening on windows startup. Then close the steam client

Seconly open explorer and navigate to the program files\steam folder

Right click on the steamapps folder and click on properties

Click on the previous version tab

Restore the folder with a previuos version that you know worked to your desktop (or wherever)

Then replace the steamapps folder from the data that you have just retrieved from a restore point.

Then run the Star Trek Online.exe file and you will be on your way.

I hope this helps some people, I was not just going to sit back and let steam download another 10GB.

All i had to download was the 59mb update

[Archived Post]

Remind me to backup files in the future.

Man I'm peeved.

[Archived Post]

Windows may have a recent copy stored in a restore point. Windows automatically creates a restore point periodically

[Archived Post]

Windows may have a recent copy stored in a restore point. Windows automatically creates a restore point periodically

Only if you have it set to.

[Archived Post]

Steam works perfectly. I downloaded the beta client from steam when OB started. Didn't have to re-download anything, steam patched up today with the little 59mb patch and works fine.

Steam appears to be downloading the whole damned client for me...4% now @ 2.0MB/sec...so its gotta be a lot bigger then 59MB

[Archived Post]

My question is will Steam require me to download the 10GB again on the 2/2 Launch day so that I get my retail key, because currently the game is still listed as the Beta. If so that means I will have download 20GB for no reason.

[Archived Post]

I was looking forward to this headstart and when I downloaded the 59meg patch yesterday I was pleasantly surprised. Between downloading the OB client a couple of times due to errors with Steam etc and what not I was very close to my download limit for the month (which ends on the 10th for some reason. So now my client wants to patch 10GB? W T F??????????????


this is just plain ridiculous and Steam aren't saying squat about it when I email them.

Get your shiznit together I realise its a launch and stuff happens but this is getting stupid

[Archived Post]

1% at 253kb/s

:(

i hate waking up to things like this...

[Archived Post]

another fail mmo launch, i suppose there shouldnt be any surprise.

now that im capped and wont be able to play headstart not to mention being unable to play most of my 30 days "free" time i guess i have no choice but to cancel the pre-order. My question is - who stuffed up? Cryptic or STEAM?

[Archived Post]

i use steam for sto and have not had any problems...

edit: for some reason steam is downloading STO again, though i can run STO just fine from the shortcut i made in beta....

[Archived Post]

I've already sent an email to Steam outlining my issues and demanding a full refund for the game I cannot play.

Sorry Cryptic if this wasn't your fault but you need to get a handle on your digital distributors a bit better.

I don't regard having to use a restore point as a solution when there is no need to patch 10GB as per the Cryptic team.

[Archived Post]

To be honest, I'm not even sure what is exactly going on.

I tried to open the beta, which I downloaded through Steam, and it's been stuck on 'Updating Star Trek Online" for about 3 hours now.

It's funny.. It says there are only 14 seconds left, but each 'second' seems to take about 20 minutes, lol.

Any ideas what's going on?

[Archived Post]

Everyone: Backup the files and don't launch through Steam.

Still, epic fail :(

[Archived Post]

I've already sent an email to Steam outlining my issues and demanding a full refund for the game I cannot play.

Sorry Cryptic if this wasn't your fault but you need to get a handle on your digital distributors a bit better.

I don't regard having to use a restore point as a solution when there is no need to patch 10GB as per the Cryptic team.

This indeed has nothing to do with Cryptic. The most annoying bit was I was able to log in fine at 6pm today until about 6:15 when I decided to restart the game to see if id have the Borg that way. Safe to say that is when steam wiped my whole folder and decided that a 10gb download would be just what I wanted. Im here 7 1/2 hours later and its on 53%. Im following the other steps and im remaining hopeful.

But yes its an absolutely appauling show of distribution. Fortunately I have a box retail version coming to my house as well as the steam pre-order so as soon as I get that im install via the CD and just using steam to 'add non-steam game'.

By the way if any of you others find it interesting while I was downloading the new 10GB I figured id play another game on my steam list. That too has been deleted...

EDIT: Oookay so ive followed the steps and ive managed to find a 3750mb download from this point. Its a lot better than doing 10gb but it still is going to take around 3-4 hours...

[Archived Post]

why do you re-download?? i just bought STO via steam, applied the key to my existing account and canceled the steam download... no problems at all, the beta client works fine

[Archived Post]

why do you re-download?? i just bought STO via steam, applied the key to my existing account and canceled the steam download... no problems at all, the beta client works fine

Because you need a client to actually run the game?

Note I am now using the .exe outside of steam and its still having issues (i copied and pasted the whole steamapps file into a new folder and its still got data missing so it would appear to have been deleted).

[Archived Post]

why do you re-download?? i just bought STO via steam, applied the key to my existing account and canceled the steam download... no problems at all, the beta client works fine

Because Steam deleted my files before it started upgrading and before I knew what was happening.

[Archived Post]

ya, my steam was on (cause it's always on) and I get home to go play and I see 7% :( *Cries*

I have the client in another folder, but it wants to patch a 10gb file as well, so ... i don't know what to do now.

I guess i'll just have to wait until tomorrow to play. Thankfully I have 60gb/mo. and i've got a few gig left after all the patches.

[Archived Post]

Because Steam deleted my files before it started upgrading and before I knew what was happening.

Same for me.

Sadly, it happened before I could do anything... I managed to avert this 're-downloading' thing on CO, because I was smart and downloaded the beta client outside of Steam, but since my pre-order of STO was done on Steam, I really didn't have much choice, it seems.

Obviously, this is going to take a while... I'm at 33%.

Oh well. I guess this means I might have a chance to beat Mass Effect 2 before I fall into the STO grind.

[Archived Post]

This whole thing, this whole day has been a big let down. I'm past blaming anyone, I just want to play the damn game at this point. The thought that I might DL the 10 bloody gigs again only to have it possibly fail again is really wrecking the release.

I just hope Cryptic and/or steam figure out an easy way to fix the issues...without DLing again!

[Archived Post]

Same for me.

Sadly, it happened before I could do anything... I managed to avert this 're-downloading' thing on CO, because I was smart and downloaded the beta client outside of Steam, but since my pre-order of STO was done on Steam, I really didn't have much choice, it seems.

Obviously, this is going to take a while... I'm at 33%.

Oh well. I guess this means I might have a chance to beat Mass Effect 2 before I fall into the STO grind.


dont get excited people...i re-downloaded and like many people now the game freezes on the patch updater....

still no responce from steam...i suppose steam has our money now and dont give a rats

[Archived Post]

Its normal and ofhten that you must redownload the hole client from steam!

Example: King Arthur "A Modern Warfare Game"

I have bought KA today in media markt (germany) , then i install it from dvd, and... it runs through steam but the font dont appear. The support from steam tell me, delete the content (local) and then download the game new from steam.

So i ask me myself: Why must i download a ****ing game, when i have it physically on dvd at home......

[Archived Post]

dont get excited people...i re-downloaded and like many people now the game freezes on the patch updater....

still no responce from steam...i suppose steam has our money now and dont give a rats

i don't think that is the case. They have never done anything like this on purpose, and I have never had this happen with any other steam pre-release game I have purchased.

It's probably a decimal place in the wrong spot. (Office Space)

[Archived Post]

Cryptic and Steam better both be giving.. some rat asses, so to speak. :P

I'm not surprised, though. Cryptic is the king of MMO oversights and Steam, which is usually incredibly efficient, just can't seem to handle MMO releases very well.

[Archived Post]

dont get excited people...i re-downloaded and like many people now the game freezes on the patch updater....

still no responce from steam...i suppose steam has our money now and dont give a rats

Yea I liked how they took your cash when you pre-ordered. Always didn't understand that one. Most other retailers wait until they have the goods to ship. Steam just takes your cash there and then. Oh and I found out that after I had made my first pre-order and they took my cash the game had been reduced in price by £10 but they hadn't refunded that £10. I sorted that out through support but this whole STO experience has put me off steam. Im only going to use it as a social tool from now on.

A shame really. I was new to this whole digital download business and ive managed to get 2-3 games out of it and im showed this ugly side of it. Won't be going back to digital downloads any time soon.

And I can bet you 100% that we will NOT get an apology of any sort. Not even Cryptic will apologise for screwing their launch up. Not sure why im hugely bothered by that but I guess it doesn't take much to accept you screwed up... Guess we will all see just how arrogant these companies are in the coming hours.

[Archived Post]

This is for Windows Vista and Windows 7 users only. Windows Xp does not have the shadow copy feature so those users are out of luck here. Also if you do not have system restore turned on then this solution does not apply to you either.

"From time to time, Windows® VistaTM creates point-in-time copies of your files. This allows you to retrieve older versions from files you accidentally deleted or altered. This service is turned on by default on all versions of Windows® VistaTM, but Microsoft grants access to these copies only in Ultimate, Business, and Enterprise editions. This is where ShadowExplorer comes into play. For more information on Shadow Copy, visit Microsofts website."

1. Download ShadowExplorer http://www.shadowexplorer.com/downloads.html

2. In ShadowExplorer go to
For 64-bit users C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users C:\Program Files\Steam\steamapps\common

3. Right click on the folder titles star trek online and click export.

4. Export the star trek online folder to your desktop or wherever you want it.

5. Close Steam

6. For 64-bit users open C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users open C:\Program Files\Steam\steamapps\common

7. Replace the star trek online folder that is already in there with the one you recovered using ShadowExplorer.

8. Run Star Trek Online with the shortcut Steam originally placed on your desktop, steam will launch Star Trek Online, it will then do a very small update that will only take a few seconds.

9. After that the Star Trek Online Launcher will open and install the 59mb patch.

10. That's it! You're good to go :D

If anyone has any questions feel free to ask. Post your results!!!

[Archived Post]

I was getting the 10gb Steam download also, but you can play through the beta client.

If you know how to edit a registry, go to your registry and change the Cryptic folder to have star trek online launch from whatever folder your beta install is. It will require you to download the small patch (50mb?) but that is fast and you can play while Steam re-downloads...........or you can just skip the Steam install all together.

Using the Steam product key for the game and having an active Cryptic account is all you really need, you can play the beta client or the Steam client.

[Archived Post]

This is for Windows Vista and Windows 7 users only. Windows Xp does not have the shadow copy feature so those users are out of luck here. Also if you do not have system restore turned on then this solution does not apply to you either.

"From time to time, Windows® VistaTM creates point-in-time copies of your files. This allows you to retrieve older versions from files you accidentally deleted or altered. This service is turned on by default on all versions of Windows® VistaTM, but Microsoft grants access to these copies only in Ultimate, Business, and Enterprise editions. This is where ShadowExplorer comes into play. For more information on Shadow Copy, visit Microsofts website."

1. Download ShadowExplorer http://www.shadowexplorer.com/downloads.html

2. In ShadowExplorer go to
For 64-bit users C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users C:\Program Files\Steam\steamapps\common

3. Right click on the folder titles star trek online and click export.

4. Export the star trek online folder to your desktop or wherever you want it.

5. Close Steam

6. For 64-bit users open C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users open C:\Program Files\Steam\steamapps\common

7. Replace the star trek online folder that is already in there with the one you recovered using ShadowExplorer.

8. Run Star Trek Online with the shortcut Steam originally placed on your desktop, steam will launch Star Trek Online, it will then do a very small update that will only take a few seconds.

9. After that the Star Trek Online Launcher will open and install the 59mb patch.

10. That's it! You're good to go :D

If anyone has any questions feel free to ask. Post your results!!!


Uh, one problem.

There is no "Star Trek Online" folder within steamapps/common for me, suddenly.

Maybe because it already restarted the download?

[Archived Post]

Weird I downloaded the steam client a couple of days ago now with no worries, although it still seems happy to use the OB clent.

[Archived Post]

Uh, one problem.

There is no "Star Trek Online" folder within steamapps/common for me, suddenly.

Maybe because it already restarted the download?

Do you mean in ShadowExplorer or currently?

If you mean currently then just copy into the common folder anyway, Steam will recognize the download as being complete and STO should work.

[Archived Post]

ah now i get it, steam deleted the beta client, that sucks

i downloaded the beta client from another source thats why it still works for me

[Archived Post]

Do you mean in ShadowExplorer or currently?

If you mean currently then just copy into the common folder anyway, Steam will recognize the download as being complete and STO should work.

I mean in ShadowExplorer. There is no STO folder... infact, I can't find one anywhere now that Steam's reinitialized the download.

[Archived Post]

Well, finished the 10gb download, now it wont patch.

Awesome job Steam/Cryptic.

[Archived Post]

*sigh*

To bad they got rid of all the post made from before and during open beta.

Because i said Steam would likely f*** something up. I figured it would have been the Open Beta. But they seemed to have gotten that right. surprisingly.

It is only sensible to assume they would screw up headstart, or launch, probably both.

Now I am at 11 percent and re-downloading a second time.

After that is done again. I will be shutting off steam and only using the launcher. Because as far as what I have heard it does not need steam in order to run. Thank god for that.

[Archived Post]

I knew I should have bypassed Steam....they did this to me once before with another game...

I'm at 37%...bull crap man...total bull...

[Archived Post]

I mean in ShadowExplorer. There is no STO folder... infact, I can't find one anywhere now that Steam's reinitialized the download.

In ShadowExplorer above the file tree, there are two drop down box menus. One is the drive selection, the other is the restore point selection. Is the restore point that is currently selected from after Steam redid the STO download?

[Archived Post]

Well, finished the 10gb download, now it wont patch.

Awesome job Steam/Cryptic.

If it's not working, I'd suggest trying to find a version of the Open Beta client mirrored somewhere, and download it. The beta client seems to be working fine, so it's worth a shot.

I guess those are my plans, if this download doesn't work. The whole 'Shadow Explorer' thing isn't working for me. No STO folders to be found.

[Archived Post]

In ShadowExplorer above the file tree, there are two drop down box menus. One is the drive selection, the other is the restore point selection. Is the restore point that is currently selected from after Steam redid the STO download?

No, it isn't. Maybe this'll work. Thanks a lot! Trying it now.

[Archived Post]

This is for Windows Vista and Windows 7 users only. Windows Xp does not have the shadow copy feature so those users are out of luck here. Also if you do not have system restore turned on then this solution does not apply to you either.

"From time to time, Windows® VistaTM creates point-in-time copies of your files. This allows you to retrieve older versions from files you accidentally deleted or altered. This service is turned on by default on all versions of Windows® VistaTM, but Microsoft grants access to these copies only in Ultimate, Business, and Enterprise editions. This is where ShadowExplorer comes into play. For more information on Shadow Copy, visit Microsofts website."

1. Download ShadowExplorer http://www.shadowexplorer.com/downloads.html

2. In ShadowExplorer go to
For 64-bit users C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users C:\Program Files\Steam\steamapps\common

3. Right click on the folder titles star trek online and click export.

4. Export the star trek online folder to your desktop or wherever you want it.

5. Close Steam

6. For 64-bit users open C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users open C:\Program Files\Steam\steamapps\common

7. Replace the star trek online folder that is already in there with the one you recovered using ShadowExplorer.

8. Run Star Trek Online with the shortcut Steam originally placed on your desktop, steam will launch Star Trek Online, it will then do a very small update that will only take a few seconds.

9. After that the Star Trek Online Launcher will open and install the 59mb patch.

10. That's it! You're good to go :D

If anyone has any questions feel free to ask. Post your results!!!

i have just done this AFTER re-downloading the 10 gigs over again and i was getting the freezing during patching...

my results are atm... downloading a 900 meg patch....will update later to see if it goes thru...ty for posting this mate...your already a step ahead of steam i see :P

[Archived Post]

it doesnt default automatically to the last restore point you need to select the last restore point that shows the steam directory/sto folder and export from their.

[Archived Post]

i have just done this AFTER re-downloading the 10 gigs over again and i was getting the freezing during patching...

my results are atm... downloading a 900 meg patch....will update later to see if it goes thru...ty for posting this mate...your already a step ahead of steam i see :P

Sounds like a one-legged man with a stubbed toe could be one step ahead of Steam right now.

[Archived Post]

45% at 1.5 mb/s

[Archived Post]

i`m personally giving steam the FU , i been waiting for this game for years , and to have to come home on a friday evening. after putting in 40 hours at work , another 16 in school and not be able to play is bulldookie .
i`m redling client , getting my key and removing steam from my life .

[Archived Post]

No, it isn't. Maybe this'll work. Thanks a lot! Trying it now.

Go to a restore point from when STO was still in beta or something the folder should be there then.

[Archived Post]

Khaaaaaaaaaaaaaaaaaaannnnnnnnnnnnnnnnnnnnnnnnnn!!! !!!!!!!!!!!!!!!!

[Archived Post]

Go to a restore point from when STO was still in beta or something the folder should be there then.

Thanks for your help. I found it, and it's exporting now.

How long does it usually take? Mine seems to be stuck at about 25%.. though, it could be because it's exporting the big game file. Are my suspicions well-founded, or have I encountered some type of error?

[Archived Post]

Thanks for your help. I found it, and it's exporting now.

How long does it usually take? Mine seems to be stuck at about 25%.. though, it could be because it's exporting the big game file. Are my suspicions well-founded, or have I encountered some type of error?

It takes about 10-15 mins, it sits at 25% then jumps when it's done lol.

[Archived Post]

It takes about 10-15 mins, it sits at 25% then jumps when it's done lol.

Alright, it's done. I'm replacing the files with the others, now.

Should I have deleted the newer STO folder, and then dragged the other in its place?

I decided to merge the two and replace with the files from ShadowExplorer..

I hope my lack of competence with computers didn't serve me poorly.

[Archived Post]

It takes about 10-15 mins, it sits at 25% then jumps when it's done lol.

OMG. It's working.

Marry me?

Seriously, though, thank you for everything.

I'll be Jaa'rok@TheAnomaly in game, drop me a line and maybe I can pay you back someday.

[Archived Post]

This is for Windows Vista and Windows 7 users only. Windows Xp does not have the shadow copy feature so those users are out of luck here. Also if you do not have system restore turned on then this solution does not apply to you either.

"From time to time, Windows® VistaTM creates point-in-time copies of your files. This allows you to retrieve older versions from files you accidentally deleted or altered. This service is turned on by default on all versions of Windows® VistaTM, but Microsoft grants access to these copies only in Ultimate, Business, and Enterprise editions. This is where ShadowExplorer comes into play. For more information on Shadow Copy, visit Microsofts website."

1. Download ShadowExplorer http://www.shadowexplorer.com/downloads.html

2. In ShadowExplorer go to
For 64-bit users C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users C:\Program Files\Steam\steamapps\common

3. Right click on the folder titles star trek online and click export.

4. Export the star trek online folder to your desktop or wherever you want it.

5. Close Steam

6. For 64-bit users open C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users open C:\Program Files\Steam\steamapps\common

7. Replace the star trek online folder that is already in there with the one you recovered using ShadowExplorer.

8. Run Star Trek Online with the shortcut Steam originally placed on your desktop, steam will launch Star Trek Online, it will then do a very small update that will only take a few seconds.

9. After that the Star Trek Online Launcher will open and install the 59mb patch.

10. That's it! You're good to go :D

If anyone has any questions feel free to ask. Post your results!!!

I followed those steps and I have to download the 10gb again. I checked it was a good date too and everything... Perhaps I did something else wrong?

[Archived Post]

I followed those steps and I have to download the 10gb again. I checked it was a good date too and everything... Perhaps I did something else wrong?

Yeah, quit running STO through steam. Just launch STO directly, it does not require steam to run.

[Archived Post]

Alright, it's done. I'm replacing the files with the others, now.

Should I have deleted the newer STO folder, and then dragged the other in its place?

I decided to merge the two and replace with the files from ShadowExplorer..

I hope my lack of competence with computers didn't serve me poorly.

Your decision was correct :]

[Archived Post]

OMG. It's working.

Marry me?

Seriously, though, thank you for everything.

I'll be Jaa'rok@TheAnomaly in game, drop me a line and maybe I can pay you back someday.

You're welcome :]

[Archived Post]

I followed those steps and I have to download the 10gb again. I checked it was a good date too and everything... Perhaps I did something else wrong?

Did you close steam while you did all that like I said to?
And did you merge the folders and replace any files if it asked you to?

[Archived Post]

Well, I found a beta downloader and am re-re-patching again without Steam. Seems to be working fine.

Never again, Steam. Never again......

[Archived Post]

We're looking into this folks, please be patient.

Thanks,

Stormshade

Patient? HELLO! Please be competent and test your **** before release.

I'll be patient by issuing a lifetime charge back. 15 hour download across 25 Mbit/s FIOS? Yea, right. No one's that patient.

I usually download games and patches on Steam at 2-3 MByte (yes that's 16-24 mbit/sec). It's by far the best game CDN on the planet, yet your game is downloading at 20-30 KByte/sec. Pathetic. And after I already downloaded the beta.

Nice testing. At least with the **** release I didn't have to re-download anything.

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steam has NEVER had a big digital release without TONS of problems, those that got empire total war know what im talking about.

They wont requisition more bandwith for huge releases, it is not tested just implemented on their existing software, so expect a steam patch to fix any issues, and as for bandwith, they will not do anything, it isn't worth the investment to please a few people complaining for 1 or 2 days.

It has always been like this with steam, unless its a valve product, then its flawless :p

All in all though, steam is pretty awesome.

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What kills me about this is the 10 GB DL corrupted my steam client and all internal files. So, now I have to re install steam and ALL 45 games...

This, after playing an hour before steam decided to screw their customers over...

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Yep ive done everything that has been suggested using the shadow thingy. If I run it through steam it starts downloading some patch (it doesnt say how big). If I do it through the desktop shortcut I made (direct client link) it just starts the 10GB dl again...

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Sorry for posting this twice in 2 threads but im really losing patience.

I have followed each step explained and have managed to get the DL down to a 1.5gb patch. The problem now is the client crashes after 30 or so seconds. Any ideas?

Oh and thank you very much for the help so far guys. Really its great to know that there are some people who are actually helpful. Heck maybe Cryptic could do with employing you. It seems you outperform their current staff anyway...

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so after id redownloaded from steam for w/e reason it wanted, i ran the launcher and it did a 59mb patch and i played with no problems for two hours.

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Oop. Im not sure what I was doing wrong or if at all I was but ive managed to get it working properly now... Thanks a lot guys and especially you Dammerung!

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Dammerung,

Thank you so very much for this solution! You are a genius.

:D

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tried to use shadowexplorer but it failed to show the drive that I installed steam onto sadly. oh well.. guess I'll have to try the 10gig solution.

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Has anyone completed the Steam re-download? Did the auto patcher have to redo all the beta patches? If so, how big was the patch?

I'm trying to patch the whole 10 gigs through the auto patcher but its going at < 30kb/s so its going to take 6 days at this rate... I want to know if using Steam to download will be faster in the end.

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I downloaded the whole thing again and it still won't work.

Trying it by downloading the Beta then I guess patching that Beta to current..

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So, Cryptic, between your failure to adequately deliver all those little marketing trinkets promises that had me eager to pre-order and pay in full, and this... this consortium with Steam (whom I had already paid for the game in full through weeks ago) deleting my client and forcing me to download it again eating another 10gb out of my monthly download limit (yes, I live in a country where download limits still exist) - so between all of this, why exactly is it that you think you deserve my money, the same money that you were so avidly honey-tongued and white-lying to get at with these "bonuses" that have become more and more ambiguous right up until release? Moreso than that, why shouldn't I take this crap to my country's fair trading ombudsman? You've all the needed details to contact me regarding this, Cryptic. I mean, you've already used them to try and squirrel more cash out of me with promises you've thus far been unable to keep with countless others who did pay.

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So, Cryptic, between your failure to adequately deliver all those little marketing trinkets promises that had me eager to pre-order and pay in full, and this... this consortium with Steam (whom I had already paid for the game in full through weeks ago) deleting my client and forcing me to download it again eating another 10gb out of my monthly download limit (yes, I live in a country where download limits still exist) - so between all of this, why exactly is it that you think you deserve my money, the same money that you were so avidly honey-tongued and white-lying to get at with these "bonuses" that have become more and more ambiguous right up until release? Moreso than that, why shouldn't I take this crap to my country's fair trading ombudsman? You've all the needed details to contact me regarding this, Cryptic. I mean, you've already used them to try and squirrel more cash out of me with promises you've thus far been unable to keep with countless others who did pay.

/sigh. you do know youre gonna get that stuff on LAUNCH day, right? my god, some people......:rolleyes:

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Gotta love people who didn't think to download the client from Cryptic themselves prior to headstart.

LOL

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Hi Guys,

As far as im aware there is not much you can do unless you have a recent restore point. Even using the steam backup it failed.



Fleeb, thank you very much, dumb ass steam got me speed capped there was no way i was getting this game till next month untill you came along. and even then 10gb would have been waisted. so far it seems to be working updating the 59mb now. i really dont get it tho i got too lvl 6 this morning took a break had some food come back cant play cause steam is gay.

One question. do you need to play the game threw steam to get your retail key when the 2nd comes? or can i leave steam out of the equasion from now on?

Thank you ever so much.
Matt

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I've been waiting for the download for 8 hours, 8 bloody hours

stupid remote australia

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well i just woke up and i rush to my comp, run the desktop shortcut and steam starts and BOOM HEADSHOT i realize i made a huge mistake...

so basicly now STEAM is downloading the game again, so my question is:

Is it worth dling the game again through steam or should i download the client from some other place (if you have a link would be realy sweet)

and if someone has dowloaded through steam, AGAIN -.-, did it work or not?

asking these question since i live in croatia and dont know how these times zones work so i dont know at which point were the posts made

Thanks in advance!!!

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/sigh. you do know youre gonna get that stuff on LAUNCH day, right? my god, some people......:rolleyes:

Uhh... hyuck fer reals mister? Of course I know NOW. Not when I bought the thing. The advertising and fluff all over Steam when I paid up was that not only would I get these great little toys, I'd get to play with them before everyone else in the headstart program! The way they have cocked this thing up has made it so that one or the other is useless. Taking part in the headstart makes the largest portion of the extras useless because they're designed for use AT character creation, or during the first Tier. Waiting for the extras makes the headstart pointless for obvious reasons. The way that Cryptic have doled out these extras and deals through intermediaries so that they can later go "OH NO GUYS, it's not out fault srsly, blame the retailer this is how we intended it from the start" is just as deceptive and fly-by-night.

Gotta love people who didn't think to download the client from Cryptic themselves prior to headstart.

LOL
Yeah, that's the obvious thing that everyone should have thought ahead to do! I mean, who WOULDN'T expect a reputable download platform to flip out and decide it needs to delete and re-download an entire 10gb client? What a bunch of doofuses!

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Is it worth dling the game again through steam or should i download the client from some other place (if you have a link would be realy sweet)


Heres where I downloaded it from a couple of weeks back (even though I bought on Steam). This is one of the recommended sites, which was linked from Cryptic's site page list.

http://www.bigdownload.com/games/star-trek-online/pc/

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Yeah, that's the obvious thing that everyone should have thought ahead to do! I mean, who WOULDN'T expect a reputable download platform to flip out and decide it needs to delete and re-download an entire 10gb client? What a bunch of doofuses!

Steams had this problem with at least 2 mmos in the past. I'm trying to remember which single player game it did it too me on as well. Dont get me wrong, I love steam. But you dont play mmo's off it.

Not everyone is going to know, and I doubt any of us naysayers thought to put a post up warning people - I didnt.

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I finished my 10 gig Steam download this morning, and it still wont work, comes up with the cryptic crash box.So i've deleted all the STO content from steam and at the moment i'am downloading from another source.

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Heres where I downloaded it from a couple of weeks back (even though I bought on Steam). This is one of the recommended sites, which was linked from Cryptic's site page list.

http://www.bigdownload.com/games/star-trek-online/pc/

so basicly i dl the 6.5gb file and than it should be ok, after it patches and everything??

i am not all that into comps so bare with me pls i might have some more n00b questions ;)

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I've been waiting for the download for 8 hours, 8 bloody hours

stupid remote australia

lol only took me about 3 1/2 and im in New Zelanad mate, our net is way worse then yours!

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ok.. I downloaded the steam client again as I didn't really have a choice (the 3fl.net.au one was corrupted) and now after the steam one downloaded the patcher is crashing constantly. W T F again?

this is just plain stupid. I've emailed steam and they're conveniently not answering, and I emailed Cryptic and they said it was Steam's fault.

I've asked for my money back but I don't think thats going to happen tbh.

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As stated in my post here - http://forums.startrekonline.com/showthread.php?t=89091

ITS NOT STEAMS FAULT! Cryptic is just pointing the finger because of their mistake of how the game finds Updates.

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lol this thread was just suppose to be a funny "how far has your download come" thread. btw dl took 2 hours at 700 kb/s, i went in and set no updates after that when patched using sto client direct, was all np and only 2 hours gone from game play

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111% second time through. Steam on Windows restart GG -_-

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a) downloaded the 10gig or whatever Steam "update" which just crashed the STO patcher
b) downloaded *Closed* beta client from 3fl.net.au unzipped and installed this into a different directory
c) copied the 10gig Steam folder somewhere else
d) changed the registry entry to the new "Steam" directory
e) coped the patcher/launcher from the Closed beta
f) now have a 4gig patch

yahoo'

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So, Cryptic, between your failure to adequately deliver all those little marketing trinkets promises that had me eager to pre-order and pay in full, and this... this consortium with Steam (whom I had already paid for the game in full through weeks ago) deleting my client and forcing me to download it again eating another 10gb out of my monthly download limit (yes, I live in a country where download limits still exist) - so between all of this, why exactly is it that you think you deserve my money, the same money that you were so avidly honey-tongued and white-lying to get at with these "bonuses" that have become more and more ambiguous right up until release? Moreso than that, why shouldn't I take this crap to my country's fair trading ombudsman? You've all the needed details to contact me regarding this, Cryptic. I mean, you've already used them to try and squirrel more cash out of me with promises you've thus far been unable to keep with countless others who did pay.

Cryptic is protected under the EULA you agreed to. This thread is an issue with steampowered.com, which is protected by a similar EULA. At most, cryptic/steampowered could probably refund your costs, but cryptic isn't responsible for the steampowered DL issues. Steampowered is a digital download retailer and community server service.

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Cryptic is protected under the EULA you agreed to. This thread is an issue with steampowered.com, which is protected by a similar EULA. At most, cryptic/steampowered could probably refund your costs, but cryptic isn't responsible for the steampowered DL issues. Steampowered is a digital download retailer and community server service.

Mööp wrong, as Cryptic/Atari uses Valve/Steam only for initial DL, all patches are directly via STO Launcher (99% of other games use Steam for patching, too, but not STO ;)). So for all mess up thats caused by STO Launcher during patching/loading, leading to an "Invalid installation" bit that's sent from STO Launcher to Steam.exe and forcing Steam to do reinitial DL/installation, Cryptic is the offender, Steam just the bogeyman.

Furthermore the EULA of Cryptic is not valid, as it contains the salvatorian clause at the very end. This is e.g. forbidden in the EU since 2 years, making the entire EULA invalid ;) That i agreed to that doesn't matter.

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in this case, it is steampowered.com. when they tried to update their DL future buyers, it was incompatable with existing folders. It happened before when Steam was involved with other BETAs and early starts. steampowered shouldn't have tried updating their version and forcing their update onto players who already bought it.

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Mööp wrong, as Cryptic/Atari uses Valve/Steam only for initial DL, all patches are directly via STO Launcher (99% of other games use Steam for patching, too, but not STO ;)). So for all mess up thats caused by STO Launcher during patching/loading, leading to an "Invalid installation" bit that's sent from STO Launcher to Steam.exe and forcing Steam to do reinitial DL/installation, Cryptic is the offender, Steam just the bogeyman.

Furthermore the EULA of Cryptic is not valid, as it contains the salvatorian clause at the very end. This is e.g. forbidden in the EU since 2 years, making the entire EULA invalid ;) That i agreed to that doesn't matter.

this is more or less right.

if cryptic sends a new client to steam then it's not steam's fault they didn't send patches instead.

after downloading the new client from steam, i only had to download a 59mb patch through the STO launcher.

so obviously cryptic sent steam a new copy of the client for some reason, instead of a patch (which wouldn't be needed anyway).

your steam clients saw that there was a new version of the game available, and as per your standing instructions (the default) to update this game automatically, it deleted the "old" client and downloaded the "new" client.

as for errors and such after the download of the "new" client, haven't had any issue with that myself. played just fine after steam downloaded the "new" client and i patched through the launcher.

so don'[t blame steam for being an automated service that in my experience has never done this before with any game, but rather blame cryptic for sending a new client out and not warning people to turn their auto update off for STO in the steam client because they neither know nor care how steam works.

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in this case, it is steampowered.com. when they tried to update their DL future buyers, it was incompatable with existing folders. It happened before when Steam was involved with other BETAs and early starts. steampowered shouldn't have tried updating their version and forcing their update onto players who already bought it.

if you knew about this and didn't turn off "keep this game up to date automatically" option in steam, then you yourself suffered from your own ignorance. and if you knew about this and didn't warn others not to turn off that option, then you are negligent.

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ok so it finally got done, now i keeps crashing when it trys to launch again, i tried every thing i could think of but it still crashes! and a restart just made the crashes come faster! :mad:

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ok so it finally got done, now i keeps crashing when it trys to launch again, i tried every thing i could think of but it still crashes! and a restart just made the crashes come faster! :mad:

right click on STO in steam, go to properties, then click on the tab "local files" click on the button "verify local cache integrity" dunno if this will help or not, but it might be a step in the right direction.

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thanks it said 8 files could be verified so it dling them i guess ill come back if it works or not

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I think i'm just going to go buy the ******n game. Cause now I have restarted steam, it still crashes when i try to launch. So I tried to verify the game.

It deleted the entire folder AGAIN so now i'm going to have to re-download the f'ing game for a THIRD TIME!!!!!

Edit: I found a backup copy that hadn't been touched yet, so I launched the launcher, and it's now downloading 828MB. So we'll see if this works.

Edit #2: Yes, it worked. I am in. So I used the one from the open beta client, I only used the Steam to 'activate the account' basically...

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This is for Windows Vista and Windows 7 users only. Windows Xp does not have the shadow copy feature so those users are out of luck here. Also if you do not have system restore turned on then this solution does not apply to you either.

"From time to time, Windows® VistaTM creates point-in-time copies of your files. This allows you to retrieve older versions from files you accidentally deleted or altered. This service is turned on by default on all versions of Windows® VistaTM, but Microsoft grants access to these copies only in Ultimate, Business, and Enterprise editions. This is where ShadowExplorer comes into play. For more information on Shadow Copy, visit Microsofts website."

1. Download ShadowExplorer http://www.shadowexplorer.com/downloads.html

2. In ShadowExplorer go to
For 64-bit users C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users C:\Program Files\Steam\steamapps\common

3. Right click on the folder titles star trek online and click export.

4. Export the star trek online folder to your desktop or wherever you want it.

5. Close Steam

6. For 64-bit users open C:\Program Files (x86)\Steam\steamapps\common
For 32-bit users open C:\Program Files\Steam\steamapps\common

7. Replace the star trek online folder that is already in there with the one you recovered using ShadowExplorer.

8. Run Star Trek Online with the shortcut Steam originally placed on your desktop, steam will launch Star Trek Online, it will then do a very small update that will only take a few seconds.

9. After that the Star Trek Online Launcher will open and install the 59mb patch.

10. That's it! You're good to go :D

If anyone has any questions feel free to ask. Post your results!!!




After following these instructions it worked great for me. Thanks so much!!!

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Thx fleeb that worked perfectly for me :D <3