Star Trek Online

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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   Stuck and unable to ask for help (http://sto-forum.perfectworld.com/showthread.php?t=104579)

Archived Post 02-05-2010 12:22 PM

Stuck and unable to ask for help
 
So...
I submit this ticket asking for help as I'm stuck.

"Hi
I am currently stuck in the Sol System and unable to move, warp to sector or dock. Can I please be moved back into sector space so that i can carry on playing please?

Thanks in advice.
Shivan"

3 times I've tried to submit it and each time I get the follow error message.

"Error: timeout waiting for a response from the server."

Please Cryptic. I am trying my hardist to play your game, but you may well shortly be losing another customer due to not only the poor state of the server but the complete inability that I can move to a section of the game where I can actually do anything or even ask for help through the correct channels.

Please please please, can someone help me!

Archived Post 02-05-2010 12:26 PM

There should be a button on the right side called "Warp to Sector" are you able to move your ship at all??

Don't expect a response from Cryptic, I am still waiting on mine as well.

Archived Post 02-05-2010 12:28 PM

can click it but don't get my officer pop up and confirm that it's what i want to do. currently I'm at full impulse, with speed set at max but still looks like I'm at a dead stop.

Not even rubber banding, just no repose at all.

Archived Post 02-05-2010 12:34 PM

I have the same in the same location. i'm fine flying around with 1 of 2 other people but when there is 10+ other players around me I just can't move.

Archived Post 02-05-2010 12:38 PM

well i guess my ship was actually moving. closed the game down, managed to log back in on the second attempt and then managed to warp to sector when I got back in.

yay for workarounds that work when you're lucky!

knightgl0w 05-03-2013 09:23 AM

I am having this same problem
 
Quote:

Originally Posted by Archived Post (Post 1941463)
So...
I submit this ticket asking for help as I'm stuck.

"Hi
I am currently stuck in the Sol System and unable to move, warp to sector or dock. Can I please be moved back into sector space so that i can carry on playing please?

Thanks in advice.
Shivan"

3 times I've tried to submit it and each time I get the follow error message.

"Error: timeout waiting for a response from the server."

Please Cryptic. I am trying my hardist to play your game, but you may well shortly be losing another customer due to not only the poor state of the server but the complete inability that I can move to a section of the game where I can actually do anything or even ask for help through the correct channels.

Please please please, can someone help me!

I have tried warping, impulse, quit the mission. But I am on the first mission where it requires you to dock. Please help. the work around didn't work

knightgl0w 05-03-2013 04:56 PM

Stuck and no help in sight
 
Quote:

Originally Posted by Archived Post (Post 1941463)
8 times I've tried to submit it and each time I get the follow error message.

"Error: timeout waiting for a response from the server."

Please Cryptic. I am trying my hardist to play your game, but you may well shortly be losing another customer due to not only the poor state of the server but the complete inability that I can move to a section of the game where I can actually do anything or even ask for help through the correct channels.

Please please please, can someone help me!

The funny thing is that once I was going to dock I was going to spend money on starter packs and getting ZEN but if I can't get this resolved soon... well at least a GM will have one less customer to help.
http://sto-forum.perfectworld.com/im...cons/icon4.gif

knightgl0w 05-03-2013 05:38 PM

I got the message to click here to dock but there is no spot to click to dock. So I hit F in hopes it would work but nothing. Looks like the work around kind of works but doesn't do anything. This game is bugged.

voicesdark 05-03-2013 05:39 PM

Quote:

Originally Posted by knightgl0w (Post 9639331)
I have tried warping, impulse, quit the mission. But I am on the first mission where it requires you to dock. Please help. the work around didn't work

Dude you're necroing a thread from 2010. don't do that. But as far as you're problem what's the specific mission you're having issues on and what exactly is the issue?

knightgl0w 05-09-2013 12:33 AM

Ahh I see now the error of posting on this thread.

The problem so far: I am currently stuck in the Sol System and unable to move, warp to sector or dock. I have tried /stuck /killme and requesting a GM. I'm at full impulse, with speed set at max but still looks like I'm at a dead stop. If I quit the game and log back in I can get the auto pop up screen where it says click here to dock, however there is no place to click and hitting F does nothing. I have logged in a bunch of time in hopes that it would fix its self. This game is great and written so well that ill delete my Capt. if I must and try again


--post above is knightgl0w's--

EDIT: This thread has been closed due to being a "necro" thread. Remember, if a thread has not been posted to in over 30 days, please start a new thread to discuss a topic :) Thanks! ~BranFlakes


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