Can you only access bonus items after you take out subscription? At the moment I am on the 30 free that came with Collector's Edition.
Your items should show up once you enter your retail key.
Cloting will be available with character creation or when you visit the Custom Clothing vendor at Sol System Starbase.. the Red Matter ship item will be in the C-Store, which you have to claim from the "Special Unlocks" tab.. it will then go into your inventory.
to access your C-Store, just click on the upside down triangle next to the minimap and click on C-Store.
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