"Not allowed to access the server at this time" - Going on 2 weeks, 3 days
I return from out-of-state to see the same problem:
"Not allowed to access the server at this time"
This is now going on three weeks...
Not a single response to any ticket submissions also going back 2 weeks plus...
This is support?!
This is the score card atm:
1. Processing my purchase of the game - A
2. Taking my money for the lifetime subscription - A
3. Being able to gain access to the server - F
4. Response to "ANY" ticket submitted - F
Not much more to say, other than pursuing a refund... which I am sure the EULA has the company covered from doing...
Well done Cryptic-
Make sure your retail key's been activated. Beta key != retail key. Nor will it let you online if you have the wrong one set.
Other then that, email billing. There's been multiple devposts about that.
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