Star Trek Online

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-   C-Store, ZEN, and Promotions (http://sto-forum.perfectworld.com/forumdisplay.php?f=200)
-   -   Possible C-Store Bug? (http://sto-forum.perfectworld.com/showthread.php?t=163040)

Archived Post 06-15-2010 07:59 PM

Possible C-Store Bug?
 
I attempted to purchase the DS9 uniform pack, but it instead gave me the MU pack. I submitted a ticket. I did indeed double check I had the right one selected before I pulled the trigger. has this happened to anybody else?

Archived Post 06-16-2010 01:42 PM

Bump so maybe a yellow name will see this.

Archived Post 06-16-2010 02:14 PM

Have you submitted a Subscription/Billing ticket??? As this is the normal method to address the issue...
http://www.startrekonline.com/support

Archived Post 06-16-2010 07:37 PM

Since I'm not as grouchy as I was before my nap, yes, as I stated in my original post.

Archived Post 06-17-2010 07:05 PM

Thanks GM Yume for looking into this further.

Archived Post 06-17-2010 08:33 PM

I canīt buy the DS9 uniform at all. It always says that "itīs not possible to buy this item at the current time".

Archived Post 06-19-2010 08:13 PM

Thanks to the CS department for resolving this issue for me. It actually took a lot less than I expected, as it's not a gamebreaking issue.


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