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-   -   Info on the bonus C Store points (http://sto-forum.perfectworld.com/showthread.php?t=168403)

Archived Post 07-16-2010 10:46 AM

Info on the bonus C Store points
 
I would like to get a update on this. How many of you got the $50 bonus CP and how many still need them.

This is only for the people that got all 5 of the RAFs to billed.

I had 4 billed as of 7/4 and the last one went in on 7/6 so I have all 5 RAFs and no bonus CP. And yes I have put in a ticket for this ( #909443)

Archived Post 07-16-2010 02:20 PM

I posted this in another thread, but I'm still waiting.

I got my 5th referral billed on 6/25. I emailed support on 6/28. They responded with this on July 1.

Quote:

Greetings Captain, Players who participated in the Star Trek Online Referral Program and recruited 5 new player accounts and achieved Master Recruiter status prior to July 23, 2010 will be eligible to receive 4,000 Cryptic Points as a special thank you for their continued efforts to promote Star Trek Online. This special gift has already been distributed to some who were eligible. We are still working on getting the rest pushed out to those who are still waiting. Thank you, Atari Support Thank you
Support then closed the ticket #901508 and I still don't have the points.

Archived Post 07-16-2010 05:47 PM

Please rest assured that you will be getting those points. I'll talk to the people in charge of the distribution on Monday to find out when those will be going to you all.

Thanks,

Stormshade

Archived Post 07-16-2010 06:11 PM

The allocation of points requires a "special Run" on the database, which has to occur on or about 21 july. I have this from a staff member. Sit tight. I about a week you will see those points.

Archived Post 07-16-2010 07:46 PM

Thanks that all we were really asking for, Just someone to say OK WE KNOW AND WILL LOOK IN TO IT. And you did just that thanks StormShade.

Archived Post 07-16-2010 08:01 PM

Does this "special run" include anything about those of us that had a friends join using the RAF code, but didn't get ANY credit for it (they did my code first, and bought the game and a sub - it got billed). I have no tribble, no bridge officer, no auto-friending, nothing!

My ticket number is 896636. Last I got was that it was being sent to the billing department for investigation, that was a while ago. As a note, his status is "offer canceled" even though neither of us canceled it...

Archived Post 07-17-2010 11:35 AM

Stormshade,

Thanks for taking the time to look into this.

:D

Archived Post 07-20-2010 06:25 PM

Quote:

Originally Posted by CyberPenguin73 (Post 2857967)
Stormshade,

Thanks for taking the time to look into this.

:D

No problem! It's kind of what I do! :D I want to apologize for not having the info for you yesterday as promised. I wasn't in the office yesterday, so I missed that deadline.

As Tommo64 said, we're waiting to run the script for the people who qualified for this until the end of this week. If it slips for any reason, you should still be able to expect to see those points by this time next week I imagine. So the wait is almost over!

Thanks for your patience!

Stormshade

Archived Post 07-21-2010 01:04 AM

w000h000h0000t i just NOW (IN THIS MOMENT!) got my 5th ref to be billed! :D

i allready thought i will end up having 4 billed, 2 upgraded and loose out on it...

gonna check out my FREE Galaxy-X now :D


Do not hurry with those C-Points!
just make sure that everyone who earned it get's it,
also you could, by all means, accept people that have 4 Billed and 1 Upgraded, since you changed the program up so fast that many people just didn't have the time to get billed.

wait to the last minute of running that script plz!


(at the moment i have nothing on the C-Store to buy with those points anyway)

Archived Post 07-21-2010 09:27 PM

im just wondering, does this mean that people who do the raf after july 23 no longer get the points an bridge member ?

becuase no where on the recruit a friend referal page does it state that this is a limited time offer, if it is then that means even though i have 8 referals out at the min an my mates are downloading and doing the trial and then going to buy the game i will not get these rewards, if that is the case then what are the other rewards going tobe because obviously as they are starting now they arnt going to be billed for atleast 30 days which takes us beyond the point of july 23rd.

if ive mis understood what you mean by the date then please do say as you may just mean for the proccess of updating the system for the rewards an that is the set date for the next time the info on rewards is updated.


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