Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   C-Store, ZEN, and Promotions (http://sto-forum.perfectworld.com/forumdisplay.php?f=200)
-   -   Refer a Friend Bug or Hoax? (http://sto-forum.perfectworld.com/showthread.php?t=209642)

Archived Post 04-01-2011 07:08 AM

Refer a Friend Bug or Hoax?
 
I refer a Player (my mom) she played the Demo, she buyed the game and she subscribed for 60days..

on you page it says:

Once your recruit has subscribed to the game for a month, you’ll earn:

* A new title: Recruiter.
* An exclusive Holographic Bridge Officer (works with Federation and Klingon players).
* 400 Cryptic Points.


all i get was tht title and a Photonic Tribble...
No Holographic Bridge Officer and no 400 Cryptic Points.

What happend?
Pls be so kind and fix this issue for me.

Thank you

Archived Post 04-01-2011 09:58 AM

Quote:

Originally Posted by Brautzilla
I refer a Player (my mom) she played the Demo, she buyed the game and she subscribed for 60days..

on you page it says:

Once your recruit has subscribed to the game for a month, you’ll earn:

* A new title: Recruiter.
* An exclusive Holographic Bridge Officer (works with Federation and Klingon players).
* 400 Cryptic Points.


all i get was tht title and a Photonic Tribble...
No Holographic Bridge Officer and no 400 Cryptic Points.

What happend?
Pls be so kind and fix this issue for me.

Thank you

I would like to know too please.

Archived Post 04-01-2011 10:04 AM

they get 30 'free' days - and during that time, they COULD cancel. You don't get the 400 CP et al, until the 30 day free period is up and their paid subscription starts. If it's been past 30 days since they purchased and started the game, you'll want to open a billing ticket or talk to Billing Support live through the web interface linked unde 'Support' from the main STO page.

Archived Post 04-01-2011 10:49 AM

My friend is about to start paying. The last thing I need is fear I wont get the 400 points.

Archived Post 04-01-2011 11:09 AM

played time is not subscribed time. The wording is very specific on the "subscribed". When your friend pays for their first month, then you'll get your reward.

Again, this does not include the free gametime included with the game. Your friend must subscribe, meaning they must pay the $15 subscription fee (or whatever plan your friend chose).

Archived Post 04-01-2011 11:58 AM

He buy'd and uses a gamecard... (60days) so he wont be able to canchel the subscribtion..
AND.. the Atari support is working on that issue at the moment ..

i let you know what and if something happends

(the ticked escalatet to the next lvl of the support)

Archived Post 04-01-2011 12:32 PM

I hope it works out for you. To let you know, the Photonic Officer makes an awesome melee Sci if set up properly.

Archived Post 04-01-2011 12:52 PM

Hi there.. it me again .. as promicced i let you know what happens...

every thing i fine now.. the support added the BO an the CP to my account.

:rolleyes:;):p

Archived Post 04-01-2011 09:57 PM

Quote:

Originally Posted by Brautzilla
Hi there.. it me again .. as promicced i let you know what happens...

every thing i fine now.. the support added the BO an the CP to my account.

:rolleyes:;):p

Congratz. Enjoy the new Bridge Officer and Tribble.

Archived Post 04-01-2011 11:04 PM

Brautzilla, Congrats on getting the referal items. Glad to see you and your Mom online. I'm working on getting My son back in the game


All times are GMT -7. The time now is 07:49 AM.