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Archived Post 07-28-2011 09:47 PM

stuck on major general 6 cant rank up
My latest engineer toon is bugged.

I have gained the max amount of skill points 72700 and spent them all with nothing spared, even wasted a respec and spent them all again. still nothing.

I can't buy my LG ship because it says i'm not LG . However i have completed the all the promotion quests and bought all the ships from every tier. I have two ships from the BG rank tier and no ship tokens left except 1 starship plaque and i cant use it because its says im not LG.

My skill bar is stuck on major general 6 and it wont rank me to LG1

I have been back to the great hall 3 times, no promotion quests are available and there is nothing in my missions list as being left uncompleted or available to take.

I have a support ticket created and am waiting a response.

Ticket Number = #1167458
Screenshot = LINK

Archived Post 07-28-2011 10:22 PM

I'm at MG2 right now. I hope they can fix the issue you are having with ranking to LG1

Archived Post 07-31-2011 07:43 AM

Cant level to Captin
Im having trouble leveling to Captin, i hit well over Commander 11 and spent all my skills but nothing happens.
I still have the promotion Commander quest but its stuck on Choose startship which i did but it didnt seem to update even though i chose one and equiped it. I dont get it there is no option to level? what am i doing wrong? please help??

Archived Post 07-31-2011 07:47 AM

One more thing
Also how do i contact Atari to ask them whats wrong,? i see no Contact us option?

Archived Post 07-31-2011 07:54 AM

In the top right hand corner next to the map is an icon with a "?" on it. That is where you can report the bug.

Archived Post 07-31-2011 07:56 AM

Did you go speak to Admiral Quinn first? I know one time I went into his office and it made all kinds of sounds like I'd been promoted, but it didn't reward me so I had to leave and come back.

I know you said you spent all the points you need, but just to be sure, I find that the step from Commander to Captain usually requires you to spend a couple hundred more over cap. I think it has something to do with the cost of the tiers and the way they were divided out. You can hit Commander 11 but you still need to spend a few hundred more points.

As for getting help, you can click the "?" to the right of your mini map to Request GM Help or Report a Bug (help can take a long while, but it's an important step). The other option is to follow the Support link at the top of the forums, go to the Atari sight, and file a ticket through there. I've had better luck at getting responses when I use the support site.

Good luck.

Archived Post 07-31-2011 08:01 AM

ok just to clarify you have;

spent your skill points - just double check. sometimes you can get yourself into a mess by needing to spend say 200 points if you have maxed out all of the tier 1 skills when you only have 100 points available. try gathering a few more points then spend them to see if that helps.

got the promotion mission from quinn.

gone to the shipyard.

bought the galaxy, intrepid or the defiant (made sure its in your inventory), as maybe all you ship slots are used or you accidentally grabbed the wrong ship.

if done all that then its very odd. if my memory serves me you should level up to captain 1 as soon as you spend all the skill points. so it really sounds like a skill point issue to me. its hard to tell without seeing it myself.

Archived Post 07-31-2011 08:05 AM

Every occurrence of this problem I have ever heard about has involved someone needing to spend 100 more points but didn't have any more 100 point Skills to choose. Once you spend all your Skill points the game automatically changes you to Captain 1 even before you go and see Quinn or pick a ship. I would check there first.

Archived Post 07-31-2011 08:09 AM

Check the above, otherwise you may be in a similar situation as this:

Archived Post 07-31-2011 08:31 AM

You just haven't really spent all your skill points. It may look like you spent all of them, because you can't get any more of the the commander tier stuff. You should have 100 skill points left. Simply go to the tier 1 skills put one point to something and you will be promoted. This isn't a bug, it is just how the points get divided out.

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