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Archived Post 08-03-2011 06:17 PM

Technical Difficulties
 
Hi guys, I've been having trouble getting on to STO lately. Whenever I log on, it says my Cryptic Account crashed. This computer has windows parental controls, but that has not caused this in the past. Does anyone know what I can do?

Thanks

Archived Post 08-04-2011 06:25 AM

I don't know. You might want to try the PC & Tech Issues forum as well as sending a ticket to Cryptic.

Archived Post 08-04-2011 09:22 AM

Okay, thanks, but how do you send a ticket when you get to that website?

Archived Post 08-04-2011 09:27 AM

Quote:

Originally Posted by Pinecone3 (Post 3682286)
Okay, thanks, but how do you send a ticket when you get to that website?

Log in to the site using your Cryptic account in the upper left corner. Then you'll be able to click a tab that says Get Help. Just fill out the form.

Archived Post 08-04-2011 09:31 AM

Got it, thank you.


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