Star Trek Online

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-   -   Screen goes black when changing screen resolution or alt tab out. (

Archived Post 12-10-2011 05:46 PM

Screen goes black when changing screen resolution or alt tab out.
Hi there,

I've recently installed this game and am enjoying it. However I would love to be able to change my screen resolution from 1024:768 to something a little higher. I have an option to go to 1280:1024 however each time I do my screen goes black and I have to end task the game.

I still have control of the mouse and I can see my mouse pointer on the screen. I can click on places where I know actions are in STO and they make noise as if I've clicked on them. It's just my screen is blank. The same goes for when I try to Alt + Tab, I can't get back into the game as the issue I described above happens.

I'm using Windows 7 32 bit OS on a HP Pavilion dv6 Notebook PC. My graphics card is an ATI Mobility Radeon HD 4650. I believe I have the latest driver for my graphics card, it has the following specs:

Driver Date - 02/07/2009
Driver Version - 8.632.0.0

I play a variety of games and this is the first one I can't Alt Tab out of or change my screen resolution. If you would like more information please do let me know. If anyone has come across this issue before or would have any tips I would love to hear them.

Kind regards,


Archived Post 12-11-2011 01:28 AM

I have a hp pavilion laptop with a ati 4600 series for use when i am away from home. The drivers you have are the most recent drivers made by hp. But there are newer drivers about 12 of them on the ati homepage i had to upgrade mine for the game to run properly hp have very poor driver updates for laptop graphics. the latest version is 11.11 (8.911) 11.12 due later this month.
Hope they work for you :-) you want to download the mobility/notebook version
Also sto is known for issues with alt tabbing on any computer from full screen run in in windowed max mode if you want to alt tab

Archived Post 12-12-2011 03:34 PM

All fixed

Thank you for your commets, I did what you mentioned and now it's all fixed =) Thanks again for your time, I really appreciate it.

Kind regards,


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