Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   Patching 1 file, 0 bytes/S (http://sto-forum.perfectworld.com/showthread.php?t=248816)

Archived Post 01-17-2012 07:11 PM

Patching 1 file, 0 bytes/S
 
New player here and all, and on a friend recommending STO I thought to give it a go.

However I am stuck on the way up to the bridge and it keeps saying "Patching 1 file, 0 bytes/s"
Its been saying that for about 20 minutes now and my connection is running fine.

Anyone have any idea how to fix this issue?
Thanks for your time.

Archived Post 01-17-2012 08:22 PM

Try exiting it out and try again. It did that briefly on one of the workstations here in the office, and restarting it seemed to help.

You can also try adding the game folder/files to your exceptions list in your antivirus and firewall software. Please see the help menu or support website for the software that you use if you aren't sure how to do it.

At your own risk, you may have to disable your antivirus, firewall, and other security software temporarily while you download, install, update, login to, and play the game. Sometimes the security software will block it or throttle it, no matter what you try or even if you try to add exceptions for the game files in your security software.


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