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Archived Post 01-19-2012 07:04 AM

C-Store Payments not correct
Hi all,

Would ahev put this in a support ticket but I can't seem to log in to my PWE account as I have never set one up...but that's another thread. Anyway just wanted to ask if anyone else has had this and what can get done about it?

I, last night, bought 2000 C points with my card. On the store it states 16.00 (I'm UK) and all was well, got my points, bought stuff, had fun.

Just checked my online banking today and Cryptic too 19.20 from my account for that purchase. Let's be straight, I spent the points, I'm cool with that, I don't want a refund but I jsut thought it should be flagged up cause it seems a bit...well...sneaky?

I donno, I'm assuming it's a genuine mistake or that it should actually read a euro or dollar amount which is what I'm actually paying.

Is this a known issue? If so my apologies, jsut wondering what's going on.


Archived Post 01-19-2012 07:07 AM

I would imagine the difference was VAT tax. Cryptic's listed cost for points doesn't include the VAT tax. So you probably got hit with that.

Archived Post 01-19-2012 07:59 AM

Ah! That is probably what it is!

Well thanks for clearing that up, I'm sure I've asked before...I'll write it down this time.

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