Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   C-Store, ZEN, and Promotions (http://sto-forum.perfectworld.com/forumdisplay.php?f=200)
-   -   Problem buy c-point (http://sto-forum.perfectworld.com/showthread.php?t=249167)

Archived Post 01-19-2012 09:25 AM

Problem buy c-point
 
i want buy c.point, charge zen now and: Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

in game i'm lv 50 :)

why i can't buy it? :)

Archived Post 01-19-2012 09:50 AM

Quote:

Originally Posted by invincibile2011 (Post 3957835)
i want buy c.point, charge zen now and: Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

in game i'm lv 50 :)

why i can't buy it? :)



Question? Have you been buying a large amounts of cryptic points lately? If so you might be at your spending limit for the month. However customer service can help with that as well.

http://support.crypticstudios.com/startrekonline

Archived Post 01-19-2012 09:58 AM

no, i never buy c-point :)

i've gone in perfect words site, charge zen now and : Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

i've a pleyer lv 50, vece.admiral with advance escort

why i can buy it? :) it's a problem? :)

thx

Archived Post 01-19-2012 10:19 AM

Quote:

Originally Posted by invincibile2011 (Post 3957835)
i want buy c.point, charge zen now and: Your account must pass the following criteria:

* At least one of your characters must be level 10 or higher.

in game i'm lv 50 :)

why i can't buy it? :)

So what kind of account are you using. A Cryptic Account? A Perfect World Account? (with zen only being valid in a Perfect World account...)

Archived Post 01-19-2012 10:23 AM

Yeah. You might be needing to log into the Cryptic C-Store and buy the point there. Not on the PW site.

Archived Post 01-19-2012 10:55 AM

I've login with perfect word user, with cryptic is't possible :)

Why i cant buy???? :) :) :)

thx

Archived Post 01-19-2012 11:54 AM

Quote:

Originally Posted by invincibile2011 (Post 3958073)
I've login with perfect word user, with cryptic is't possible :)

Why i cant buy???? :) :) :)

thx

You will need to contact Perfect World support for Perfect World account issues

Archived Post 01-19-2012 01:50 PM

ok the problem is resolved :)

thx for all


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