||01-23-2012 11:17 AM
Regarding Server Restarts
As most of you have noticed, we have been posting scheduled maintenance notices a little more frequently lately. While some of thse have included patches, a majority of them have been server restarts.
I wanted to take the time to reiterate a forum post
that was made by Rehpic
, Star Trek Online's Lead Programmer:
It is the number one goal for the programming team right now to stop doing daily restarts. We have people working nights and weekends(myself included) until this gets fixed. It requires some restructuring of the code in our database that handles saving of character updates to disk, so needless to say we are being careful and testing thoroughly. We are pushing updates to Tribble once or twice a day and running artificial load tests internally.
I'm not going to make a promise for when exactly it will be, but I wanted to let you know that we are taking it seriously and are making good progress toward reducing the number of required restarts.
Again, we truly appreciate your patience and understanding -- the team is working extremely hard to resolve this.