Star Trek Online

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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   Weird Disconnects (http://sto-forum.perfectworld.com/showthread.php?t=250017)

Archived Post 01-24-2012 10:48 AM

Weird Disconnects
 
I login to the game, get to the character select screen, load in to the game, and then it just times out saying server not responding. First time ever having this issue.


Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms phub.net.cable.rogers.com [192.168.0.1]
2 * * * Request timed out.
3 11 ms 11 ms 11 ms vl-201.gw03.mtbo.phub.net.cable.rogers.com [66.1
85.90.201]
4 11 ms 10 ms 11 ms 69.63.252.210
5 28 ms 26 ms 30 ms 69.63.248.101
6 * * * Request timed out.
7 49 ms 30 ms 30 ms te0-1-0-5.mpd22.jfk02.atlas.cogentco.com [154.54
.5.209]
8 37 ms 37 ms 38 ms te0-3-0-5.ccr21.bos01.atlas.cogentco.com [154.54
.44.34]
9 39 ms 37 ms 41 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
10 34 ms 36 ms 37 ms 38.111.40.114
11 33 ms 33 ms 33 ms 208.95.185.41

Trace complete.

On Rogers 32mb connection. :S

Archived Post 01-24-2012 10:59 AM

I have been having this problem for a few days.


tracert results:

Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:

1 155 ms 99 ms 101 ms BThomehub.home [192.168.1.254]
2 34 ms 34 ms 41 ms 217.32.143.129
3 251 ms 34 ms 35 ms 217.32.143.174
4 36 ms 34 ms 36 ms 213.120.181.10
5 36 ms 35 ms 34 ms 213.120.179.10
6 34 ms 34 ms 34 ms 213.120.179.178
7 36 ms 33 ms 33 ms acc1-10GigE-1-3-0.sf.21cn-ipp.bt.net [109.159.251.86]
8 47 ms 47 ms 47 ms core1-te0-0-0-6.ealing.ukcore.bt.net [109.159.251.29]
9 38 ms 39 ms 38 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.65.122]
10 39 ms 40 ms 39 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]
11 40 ms 38 ms 38 ms 166-49-211-38.eu.bt.net [166.49.211.38]
12 132 ms 132 ms 131 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
13 124 ms 141 ms 124 ms internap-gw.ip4.tinet.net [77.67.77.54]
14 124 ms 123 ms 123 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
15 129 ms 124 ms 125 ms cryptic-3.border11.bsn.pnap.net [216.52.61.78]
16 123 ms 124 ms 122 ms 208.95.185.41

Trace complete.


nettest results:

contacting nettest server..
Local IP: 86.162.172.96
Ping: 111.1 msec
Port: 80: 141 KB/sec 7 KB/sec 151 KB/sec 500
Port: 80: 277 KB/sec 13 KB/sec 295 KB/sec 500
Port: 443: 277 KB/sec 13 KB/sec 295 KB/sec 500
Port: 443: 276 KB/sec 13 KB/sec 294 KB/sec 500
Port: 7255: 170 KB/sec 7 KB/sec 180 KB/sec 500
Port: 7255: 85 KB/sec 6 KB/sec 91 KB/sec 500
Port: 7003: 281 KB/sec 14 KB/sec 298 KB/sec 500
Port: 7003: 285 KB/sec 14 KB/sec 303 KB/sec 500
Port: 7202: 211 KB/sec 9 KB/sec 224 KB/sec 500
Port: 7202: 105 KB/sec 7 KB/sec 112 KB/sec 500
Port: 7499: 276 KB/sec 13 KB/sec 293 KB/sec 500
Port: 7499: 271 KB/sec 13 KB/sec 288 KB/sec 500
Port: 80: 286 KB/sec 14 KB/sec 304 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit


Any advice would be really appreciated.

Archived Post 01-24-2012 11:22 AM

It legit just started happening to me after this last maintenance =/

Archived Post 01-25-2012 07:52 AM

I finally managed to load into the game last night by not using a proxy but today I'm getting disconnected from the server messages again.

Archived Post 01-25-2012 08:21 AM

I'd managed to connect in the late afternoon and stayed logged in till late last night without any issues, but like you am receiving the server disconnect messages again this morning. Very odd.

Archived Post 01-25-2012 08:33 AM

Quote:

Originally Posted by cmkify111
I'd managed to connect in the late afternoon and stayed logged in till late last night without any issues, but like you am receiving the server disconnect messages again this morning. Very odd.

It almost seems like the time of day affects connections to the server :(

Archived Post 01-25-2012 08:44 AM

Who knows mate. All i can say is that before that maintenance I hadn't had these issues at all. Maybe something changed on their end?

Archived Post 01-25-2012 08:51 AM

Quote:

Originally Posted by cmkify111
Who knows mate. All i can say is that before that maintenance I hadn't had these issues at all. Maybe something changed on their end?

I didn't start having these issues until the game went free to play and it's been getting worse since then.

Archived Post 01-26-2012 08:45 AM

So I've noticed that it only becomes playable in the afternoon. Getting on in the morning, or say after 12am is when I've noticed that it becomes unplayable. Fingers crossed that this is worked out in this maint/patch as I'm not the only one being affected.

Archived Post 01-26-2012 09:56 AM

Quote:

Originally Posted by cmkify111
So I've noticed that it only becomes playable in the afternoon. Getting on in the morning, or say after 12am is when I've noticed that it becomes unplayable. Fingers crossed that this is worked out in this maint/patch as I'm not the only one being affected.

I managed to load into the game yesterday afternoon. I also got a new wireless adapter so I'm not sure if that helped.


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