Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   incorrect # of days subscribed displayed on acct. (http://sto-forum.perfectworld.com/showthread.php?t=250386)

Archived Post 01-26-2012 11:00 AM

incorrect # of days subscribed displayed on acct.
 
I have been a paying subscriber for well over 300 days now, I even have screen shots of the firework emote, as well as a screen shot showing the incorrect # of days displayed on my account dash board, which I didnt display here of course. Basically I had decided to cancel my subcription and then changed my mind and reinstated it, and it was only during this time that this issue has occurred and so I guess what I am asking is am I going to lose 40 days of vet time because of this or will it actually show the correct # of days subbed for my acct after the payment is taken and the account is back up. Btw I did submit a ticket on this issue back when I first noticed it and never got any kind of response. Ticket #1,259,804. I also asked a billing specialist online and they didnt seem to have an answer.


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