Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
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-   -   No Stipend at all (http://sto-forum.perfectworld.com/showthread.php?t=250442)

Archived Post 01-26-2012 04:04 PM

No Stipend at all
 
I have submitted 3 tickets with no resolution.

1st) Told I already received my December stipend on 12/6/11. NOT!!!!: I did on Tribble but not on the Holodeck side.

2) 1/6/12 came and went with no stipend. The ticket came back advising my billing anniversary date was 1/25/12.


3rd) Well ......1/25/12 CAME AND WENT - NO STIPEND. Pending ticket.

You can not use the Support sight from Perfect World for STO.


I'm am a lifer with over 712 days.



Please BranFlakes WHO do I need to talk too to get something DONE!!!!:(

Archived Post 01-26-2012 07:05 PM

For what its worth there is a link to the cryptic support on the pwe site

*Here Is a link taken from there support site

Archived Post 01-26-2012 07:28 PM

Thanks, but as typical ia Cryptic and Perfect world are....

It led NO WHERE

Archived Post 01-26-2012 08:08 PM

That link worked for me, for what it's worth.

Archived Post 01-27-2012 06:17 AM

This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~ Suricata

Archived Post 01-27-2012 07:31 AM

Quote:

Originally Posted by ask4spock (Post 3973423)
This post has been edited to remove content which violates the Perfect World Entertainment Community Rules and Policies . ~ Suricata

LOUD NOISES!

Also try their live chat.

Archived Post 01-27-2012 06:43 PM

Quote:

Originally Posted by SteveAngelis
Also try their live chat.

Yes, ask4spock, please try the live chat here: http://support.crypticstudios.com/startrekonline#help

Cheers,

Brandon =/\=

Archived Post 01-27-2012 07:48 PM

Thanks,

So, much..... :p


It finnally showed up today.....

Archived Post 01-28-2012 10:11 AM

Decline to comment on poor customer care and misinformation.

Archived Post 01-28-2012 01:23 PM

Can I ask - is there a place we can see the cryptic point transactions? Like, is there anywhere that shows when you got your stipend? Or when you bought stuff and how many points your spent? Just curious. I didn't see anything like that under account.


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