Star Trek Online

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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   Fatal Error Err#: 530 (http://sto-forum.perfectworld.com/showthread.php?t=251035)

Archived Post 01-29-2012 08:12 PM

Fatal Error Err#: 530
 
My game started crashing today with this error.

Fatal Error: Error modifying .hogg file Err#530

3 times today so far.

First time it did it I relaunched the game and it verified and I played just fine for a few hours, then it crashed again with the same error.

Now I just verified it yet again and it crashed as soon as I loaded into the game on my character.

Any help with this?

Also the crash report thing that sits in my tray does nothing, I left it running for hours and it did nothing at all. After I close it I still have the crypticError.exe process running in task manager, which I have to manually close with it.

The GameClient.exe also stays in my processes.

Archived Post 01-30-2012 09:35 AM

I downloaded the whole game to avoid the download on command thinking maybe that is what was causing the issue.

But I was wrong.

Now I cannot say in the game longer than 5 minutes before I get this error.

And since it looks like the support for this game is dismal as best, guess my STO experience is over. Shame, I was enjoying it quite a bit but I see why it failed as a premium MMO.

Archived Post 01-30-2012 11:17 AM

If you could please send us DxDiag and HijackThis logs (to PWE Tech Support), that will help us to diagnose the problem. It'll be helpful to us if you tell us some of your computer's information, and PLEASE include any screenshots of any bugs or errors that you get.

To create a dxdiag log, go to Start, click on Run (or Search if using Windows 7 or Vista), then type in dxdiag and press Enter on your keyboard.

Click on Save All Information, then attach the text file to this ticket (If on a 64bit system, look for and click on the Save 64bit Dxdiag button beside the Save All Information button).

To create the HijackThis log, go to http://www.download.com/Trend-Micro-...-10227353.html or http://www.trendsecure.com/portal/en...ols/hijackthis then download and install the program.

Click Do a system scan and save a log file, then attach the text file to your reply.

Please do not copy and then paste the text of these logs into your reply.

We'll take look at these log files and give you feedback on your issue.

Archived Post 01-31-2012 01:20 PM

Did as suggested, it says I will be notified within 24 hours, but that time frame is long passed.

I see a recurring theme on these boards.

Not the game, check your system,

Which I could understand if I didn't play the game flawlessly for over a week before I started getting this crash now all of a sudden it just keeps crashing.

I didnt change my hardware, or update any software, the only change has been the daily patches so, narrow that down.

Also what is the point of verifying files after every crash when it fixes nothing? Just wondering why this option even exists since it doesn't seem to fix the crash.

bombadier22 02-18-2013 12:09 PM

any solution at all? 12 times in 1 day? This is rediculous


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