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-   -   Accidentally dismissed/deleted f2p beta doff reward but can't claim them back? (http://sto-forum.perfectworld.com/showthread.php?t=254921)

Archived Post 02-14-2012 02:19 PM

Accidentally dismissed/deleted f2p beta doff reward but can't claim them back?
 
Yeah so one of the doff that we got rewarded from the f2p beta I deleted but I cant claim him back. Everything else we've bought before we can claim back but not rewards for our time that we participated? :(

Archived Post 02-14-2012 02:20 PM

OUCH. I hope Heretic can help you with that. :(

Archived Post 02-14-2012 02:23 PM

Quote:

Originally Posted by SupAJ1M (Post 4022021)
Yeah so one of the doff that we got rewarded from the f2p beta I deleted but I cant claim him back. Everything else we've bought before we can claim back but not rewards for our time that we participated? :(

If they are bind on pickup and unique ...then making it so that you can reclaim them shouldn't be a problem. I'm curious as to see what Heretic says.

Archived Post 02-14-2012 02:47 PM

I'm pretty sure They said back then, only one per customer...,

..."Don't Delete".

Although...,

They are still listed in the "ITEMS" part of the C-Store...

Have you tried claiming another one with a different Toon??

Archived Post 02-14-2012 02:52 PM

Check the description. I'm pretty sure it says that if you delete/dismiss, it won't be reclaimable.

(Of course, I could be wrong. :) )

Archived Post 02-14-2012 03:03 PM

You could try submitting a Ticket and telling them that it was an accident. They may restore the DOff for you. Then again, they may not. It couldn't hurt to try though.

Archived Post 02-14-2012 03:04 PM

False alarm guys...it seems once I logged out I was able to claim her back :)

cheers

Archived Post 02-14-2012 03:29 PM

All right. Glad that worked out for you. :)


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