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-   -   BUG: Can't take doffs from mail (http://sto-forum.perfectworld.com/showthread.php?t=265850)

Archived Post 04-11-2012 02:47 PM

BUG: Can't take doffs from mail
 
As the title says, i have some mail with attached DOFFs, but the button take items does nothing. Is this a known issue? How do i get them (yes i'm at a mail terminal so that shouldn't be the problem)

Archived Post 04-11-2012 02:54 PM

Check your roster to make sure you have room for them. There has to be enough open spaces in your roster (or passenger space if these are colonists) for you to take all the doffs from the mail.

Archived Post 04-11-2012 03:02 PM

You also have to have open inventory slots as well... (yeah, it doesn't make sense, but when claiming items attachments, empty inventory slots are used as a 'temp' space during the transfer...)

Archived Post 04-11-2012 03:27 PM

i have 80/100 in my roster so it's free enough for 3 doffs, and my inventory is almost empty :\ i don't understand what am i doing wrong

Archived Post 04-11-2012 03:40 PM

Are you trying to remove your doffs via a mailbox?

If you try to take them anywhere else via the mail icon from the top right mini map area then the take items button will be greyed out.

I speak from experience!!!!!!!!!!!!!!!!!!!! :D

Archived Post 04-11-2012 03:49 PM

Quote:

Originally Posted by thechillum
Are you trying to remove your doffs via a mailbox?

If you try to take them anywhere else via the mail icon from the top right mini map area then the take items button will be greyed out.

I speak from experience!!!!!!!!!!!!!!!!!!!! :D

Quote:

Originally Posted by UndefinedM (Post 4154474)
(yes i'm at a mail terminal so that shouldn't be the problem)

thanks but..yes, i'm at a mail terminal :D

Archived Post 04-11-2012 04:09 PM

Quote:

Originally Posted by UndefinedM (Post 4154610)
thanks but..yes, i'm at a mail terminal :D

Sorry, missed that part.

So to sum up:

Doffs in mail (3)
Sufficient space in duty roster (3 spots available)
Unable to retrieve from mail

So, is the take button:

- greyed out?
- unresponsive?

Anything particularly special about the doffs in the mail? (kind of grasping at straws now...)

---

Closest i've had to this was where the take button was unresponsive. But given enough time and / or trying elsewhere allowed it to complete.

Archived Post 04-11-2012 07:25 PM

Are they Colonists or Prisoners? Those go in special "bags" (Brig for Prisoners and Passengers for Colonists) and you can only have 20 of each. That's pretty much the last thing I can think of.

Archived Post 04-11-2012 07:51 PM

Do the doffs originate from a different character? I.e you put them on the exchange with one and tried yo get them from the mail using another?

Archived Post 04-12-2012 01:56 AM

so, the button is just unresponsive but not greyed out. It just does nothing. Also some of them are colonitsts but my passenger bay is empty.

Quote:

Originally Posted by ElChup47
Do the doffs originate from a different character? I.e you put them on the exchange with one and tried yo get them from the mail using another?

might be, i can't remember. How do i check that? Also, if that was the case it means i can only retrieve them with the original character?

Thanks everyone for the help by the way, i love you guys :D


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