Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   Star Trek Online General Discussion (http://sto-forum.perfectworld.com/forumdisplay.php?f=128)
-   -   still can't get in game (http://sto-forum.perfectworld.com/showthread.php?t=268166)

Archived Post 04-26-2012 09:36 AM

still can't get in game
 
what is going on with my account I have done nothing wrong why when I chnge password several times
so don not close or move this I want an answer I have been a member for 500 days this is how you treat long term players?
do not close this thread community team
I want this behind the scence stuff to end
I want to know the real reason I can't get in


when I update my password should be enough not change and then still can't get in so WTF is going on
my account you owe me that

Archived Post 04-26-2012 09:40 AM

Quote:

Originally Posted by sean2448
password several times

That may be the problem right there. I know it sounds silly but you may have overlapping password change requests and the system is sitting on one while you're trying to work with another.

Best thing to do is sit there and not do anything for an hour or so, and then do a single password change request.

If it still doesn't work, follow the steps in this sticky:

http://forums.startrekonline.com/sho...d.php?t=268025

and send in an email to support.

Good luck

Archived Post 04-26-2012 09:44 AM

Please see this thread and feel free to reach out to a GM: http://forums.startrekonline.com/sho...d.php?t=267893

Also, please note that posting the same message in the forums over and over is considered spamming :) I know you need help, but a GM is going to need to help you. Thanks for understanding :)

Cheers,

Brandon


All times are GMT -7. The time now is 06:10 PM.