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-   -   ....Why Won't The Game Let Me Purchase Cryptic Points?? (http://sto-forum.perfectworld.com/showthread.php?t=269375)

Archived Post 05-04-2012 06:22 PM

....Why Won't The Game Let Me Purchase Cryptic Points??
 
I have plenty of cash and am trying to GIVE you money Cryptic - why do I keep getting the "your purchase can can not be completed - please try again later" - and I have been getting that for 2 WEEKS now.......

Please assist ... btw ALL of my support messages have been ignored........... :mad:

Archived Post 05-05-2012 07:02 PM

Check your bank/credit account to make sure it hasn't actually gone though. If its at the pending stage you'll probably have to wait it out to see it get posted before it shows in-game.

Archived Post 05-05-2012 07:45 PM

Oh lord - all the staff cryptic has and it cant get revenue intake correct?

Archived Post 05-05-2012 07:48 PM

Quote:

Originally Posted by Avarok
Oh lord - all the staff cryptic has and it cant get revenue intake correct?

Did the credit card post or cancel transfer?

Archived Post 05-05-2012 11:25 PM

It cancelled

Archived Post 05-06-2012 12:08 AM

Have you tried buying one of the gift cards instead?

Archived Post 05-06-2012 01:53 AM

tehy have enough money i guess ^^

send the money to my bank account XD

Archived Post 05-06-2012 02:15 AM

anazonda - same thing

r9x - i dont think so :) = nice try tho :)

Archived Post 05-06-2012 05:36 AM

Quote:

Originally Posted by Avarok
It cancelled

Same thing happened to me, first try was dud because I had forgotten to update the billing on the card with Cryptic, then it failed again after I had corrected the billing information, however I noticed it had been accepted by the bank and was set to pending.

Did you try purchasing through the web page or in-game?

Archived Post 05-06-2012 06:20 AM

Quote:

Originally Posted by StarTuxia (Post 4201741)
Same thing happened to me, first try was dud because I had forgotten to update the billing on the card with Cryptic, then it failed again after I had corrected the billing information, however I noticed it had been accepted by the bank and was set to pending.

Did you try purchasing through the web page or in-game?

both..... very annoying.


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