Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   C-Store, ZEN, and Promotions (http://sto-forum.perfectworld.com/forumdisplay.php?f=200)
-   -   What's This Level 10 Rubbish??? (http://sto-forum.perfectworld.com/showthread.php?t=275031)

hcd01 06-20-2012 02:14 AM

What's This Level 10 Rubbish???
 
My Character is well over level 10 (about 45 or so)

What's going on???

speedofheat 06-20-2012 03:01 AM

It seems that you have to "add" your characters ... of course:

1) this is never explained, e.g. how to do it

2) none of my characters are showing as available... (e.g. no characters to add)

grizzlyuk 06-20-2012 04:28 AM

Even if you were able to purchase Zen it seems there's currently no way to transfer any amount of Zen from your "wallet" to STO! When attempting to transfer Zen to STO there's no server(s) to select (just a "No characters" option) so the transfer cannot be completed!

This is just a completely massive failure from PWE!

srspells 06-21-2012 06:21 AM

works for me, but then again I submitted a support ticket.
-Spells

pyrophile 06-21-2012 08:36 AM

I've got the same problem, and have two characters at level 50.

hartzilla 06-21-2012 12:48 PM

I made a new character and then it started working fine for me.

antithesis666 06-25-2012 03:59 PM

So does a character actually have to be level 10. I just started, but I wanted to add some character slots. I got a perfect word card to add to the game and got the same message. I dont really want to wait until I'm level ten.

elkabong31001 08-01-2012 03:16 PM

failure to communicate
 
i tried for two weeks to figure this problem out with no luck :( support ticket page was blank, no help from the perfect world forums, and cryptic help ignored my angry ranting. finally i clicked on an sto forum page and found this thread. i wanted to post my complaint here and it prompted me to sign in to perfect world, so i did. it then asked if i wanted to link my accounts and i said yes. now i have no problems buying zen. i see this as a massive failure of sto, perfect world and cryptic to link the systems together. so for all of you itching to shovel money into those companies, link the accounts first.

p.s. to perfectworld.com, you need to inform the public about this problem. a notice of some kind to let people know. there is nothing anywhere that told me to link the accounts.

p.p.s. to perfectworld.com FIX YOUR SUPPORT PAGE!!!!!!!!!!!!!!!!!!!!!!! :mad:

elkabong31001 08-01-2012 03:20 PM

link the perfect world and cryptic accounts, forgot to mention that

bhakti76 08-05-2012 01:56 AM

Any idea ?
 
Same problem here and still no solution, support call it... a bug and that's it ?
I tried several nav, cleaned the cash, attempt to log when STO's running, create a new toon... etc... nothing seems working, still the level 10 crap.
Good sides for me : i'm a lifer, i can play and i can't buy Zen so i save my money.
Bad sides for PWE/Cryptic !


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