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ashleyaddiction 06-22-2012 04:46 AM

How to transfer ZEN to Star Trek Online
There seems to be some confusion with Perfect World's ZEN system and how to turn ZEN into C-Points. I'll go through the process of how to purchase and transfer ZEN to STO with pictures, just in case.

[SIZE="4"]Step 1 - Purchasing ZEN[/SIZE]

Note: You must be logged into a Perfect World Entertainment account to be able to purchase and transfer ZEN.

At the top of the STO website, you'll see the navigation bar. On the navigation bar you'll see a "Charge ZEN" button. Hover over this, then click "Purchase ZEN".

Next, you'll see the following screen. (Payment processors may vary per region. The below screenshot is of the European Region.)

Select your desired payment processor and the form will automatically take you to the next step. Once your payment processor is selected, you'll be presented with the following page with the different amounts of ZEN you can purchase.

Note: 1 USD is equal to 100 ZEN. 100 ZEN is equal to 80 C-Points. 0.90 EUR is also equal to 100 ZEN. There is no increase on C-Points to the dollar.

Once you've selected your amount, click "Checkout" and you'll be taken to the payment processor you chose earlier to purchase your ZEN. After the transaction is completed, you'll be returned to Perfect World Entertainment's website.

Note: If this is your first purchase, you may be subject to a fraud check. This usually takes a few minutes but may take up to 24-48 hours to complete.

[SIZE="4"]Step 2 - Transferring your ZEN to Star Trek Online[/SIZE]

Once your ZEN has been delivered, you're ready to transfer it.

Under the "Charge ZEN" menu again, click "My Wallet".

You'll be taken to your Perfect World wallet and you'll be able to check your balance and see how much ZEN you've purchased previously. This is also where the transfer happens.

From the drop down list, select Star Trek Online, then select the server, and finally, how much ZEN you'd like to transfer. Then hit transfer.

A popup will appear for you to confirm the details of the transfer, confirm it and you're done! You can now purchase items from the C-Store.

askray 06-22-2012 05:05 AM

This is a very nice and helpful thread!

Thank you for writing it! :smile:

pwebranflakes 06-22-2012 08:56 AM

Stickied! Thanks so much for making it :)


Brandon =/\=

ashleyaddiction 06-22-2012 12:23 PM

No problem ^^ PWE's system is confusing for newcomers, so hopefully this'll clear the air slightly [:

sovereignman 06-22-2012 01:43 PM

Nicely done. But here's a reason to have image embeds on ;)

otowi 06-23-2012 07:07 AM

Seriously?? 24 hrs for a check??

Please ditch this Zen malarkey, and go back to the old way of getting C-Points. This new way is too time consuming, and too many hoops to go through get C-Points...

eiledon 06-23-2012 07:23 AM

it seldom takes 24 hours. and cpoints are dead get over it. once you get your account set up purchasing zen takes seconds.

otowi 06-23-2012 08:17 AM

Do not make comments like "get over it" please, as it can be seen as a negative comment. Yes it might not take 24 hrs, but it's still a long enough wait.

And yes I saw the post about about C-Points being a thing of the past...

sovereignman 06-23-2012 10:43 AM

Yeah cut out that negative malarkey.

shiiken 06-23-2012 07:33 PM

Why not use Paypal or another payment processor? Most of them are instant. o.o Cheques are becoming obsolete these days anyway (I can't think of any big business in England that accepts cheques, banks don't even hand out cheque books anymore).

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