Star Trek Online

Star Trek Online (
-   Windows and General: PC, Network, and Other Technical Issues (
-   -   Days subscribed reset back to 0 days. (

geosword 06-26-2012 07:38 AM

Days subscribed reset back to 0 days.
As far as my record is concerned, I have been subscribed for 2 months. However, I just recently checked the "My Account" menu and noticed that my days subscribed has reset to 0 days. I'm not really sure what's going on here.

grouchyotaku 06-26-2012 10:57 AM

Try logging out, then logging back into the website, and see if this corrects your subscriber information.

If the problem persists, then you will need to issue a ticket to Billing to get the problem corrected...

geosword 06-26-2012 04:40 PM

Guess I should've added that I'm no longer subscribed anymore.

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