Star Trek Online

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-   -   Complete Account Failure (http://sto-forum.perfectworld.com/showthread.php?t=288151)

paragonexile 06-28-2012 05:59 PM

Complete Account Failure
 
I have to say that this PWE transfer is a disaster. I'm trying to buy C store points (which is in Cryptic's interest to make easy). Some pages read my "PWE" username/password, some don't. When I log on to buy points with my new account, it says I need to have a character of at least level ten---ALL MY CHARACTERS ARE OVER 10. I can't file a ticket because the system doesn't recognize my account. Honestly, I've had enough. Why would you make this so convoluted, with multiple accounts and different "currencies"? It's a mess. Please fix it if you actually want my money, which I can't even use to buy C store points.

askray 06-28-2012 10:32 PM

Quote:

Originally Posted by paragonexile (Post 4481951)
I have to say that this PWE transfer is a disaster. I'm trying to buy C store points (which is in Cryptic's interest to make easy). Some pages read my "PWE" username/password, some don't. When I log on to buy points with my new account, it says I need to have a character of at least level ten---ALL MY CHARACTERS ARE OVER 10. I can't file a ticket because the system doesn't recognize my account. Honestly, I've had enough. Why would you make this so convoluted, with multiple accounts and different "currencies"? It's a mess. Please fix it if you actually want my money, which I can't even use to buy C store points.

This is a known bug and they are working to fix it.

doogie74 06-29-2012 11:53 PM

Quote:

Originally Posted by askray (Post 4485361)
This is a known bug and they are working to fix it.

If you have a champions account that is connected to the sto account you linked up you can buy the cpoints in champions and it will show up in sto.

That is what I did a couple of days ago.


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