Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   One Time Activation Code.... (http://sto-forum.perfectworld.com/showthread.php?t=306171)

commandersolace 07-12-2012 02:26 AM

One Time Activation Code....
 
Hey forum users!

I've got a problem. The email address linked to this account has been deleted by Windows as inactive -_-'

I need to change the email to get the code but it keeps sending the email address change information to the email I can't access!

Please help

mikewendell 07-12-2012 06:09 AM

How can windows delete an email account?

Maybe you mean an online mail service like hotmail or gmail or yahoo? if so, which one specifically? Most of not all will allow you to reopen the account.

captainjtkirk 07-12-2012 07:57 AM

the only other option is to contact customer support to prove who you are and get them to change it for you at this happened to a friend who changed service providers and lost his old email

brobent 07-14-2012 06:09 AM

one time code
 
how do i get this one time code so i can play??

commandersolace 07-14-2012 07:25 AM

I know this sucks, plus it was a hotmail account

dragonbone 07-14-2012 09:29 AM

Locked out of game because of security code
 
I am also locked out because of the security code sending to an invalid email account that has been deleted by my provider. I have contacted them and are unable to retrieve the e-mail addr, so i need to change the addr on my STO account but i am unable because to change it it also requires a security code sent to the invalid e-mail. Please let me know what i can do to rectify this.

darktanner47 01-19-2013 08:40 AM

Quote:

Originally Posted by dragonbone (Post 4779301)
I am also locked out because of the security code sending to an invalid email account that has been deleted by my provider. I have contacted them and are unable to retrieve the e-mail addr, so i need to change the addr on my STO account but i am unable because to change it it also requires a security code sent to the invalid e-mail. Please let me know what i can do to rectify this.

same.. can anyone help me ?

grouchyotaku 01-19-2013 09:28 AM

Quote:

Originally Posted by darktanner47 (Post 7550581)
same.. can anyone help me ?

This Forum is for 'Peer to Peer' support only. (Which means, no one here can help you...) If you want someone from Cryptic/PWE Support to help you, you should be posting his issue on the PWE Tech Support Forum... http://techsupport.perfectworld.com/

pwesucks3 01-24-2013 01:27 PM

I was interested in playing so went through the hassle of creating linking PWE, and they sent me a one time code, so I could log in to my account. I did that, now when I tried to log into the game it asked for a one time code, but I was only given a single one time code.

All I want to do is log in and play, instead I have spent 2 hours bouncing from page to page, PWE dosent even have a one time code reference on the FAQ page!

Really? Why should I even waste more of my time on this game? They won't even asnwer my email

lordmalak1 01-24-2013 02:11 PM

Quote:

Originally Posted by commandersolace (Post 4777601)
I know this sucks, plus it was a hotmail account

Did you try re-creating a hotmail account with your old name ? Alot of times those inactive names are released for reuse, but I've gone 6+ months inactivity on hotmail without any problems.


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