Star Trek Online

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-   -   HELP! Accidentally transferd Zen to Blacklight! (http://sto-forum.perfectworld.com/showthread.php?t=347341)

general1devon 08-09-2012 12:59 PM

HELP! Accidentally transferd Zen to Blacklight!
 
I bought 2500 Zen For my Armitage Finally and I accidentally transfered it to stupid Blacklight, I cant access the support page in PWE i just get an error. I need my Zen on STO, help Devs! I want my Armitage :(

darthstormstrike 08-09-2012 01:01 PM

OUCH. So... how is Blacklight? PWE (Pay to Win Entertainment) will just tell you to buy another card.

bitemepwe 08-09-2012 01:03 PM

You may have to file a ticket with PWE and hope they reverse the transfer.

goedzooi 08-09-2012 01:03 PM

I don't think it is possible.

sollvax 08-09-2012 01:05 PM

Sorry I think you are stuffed

general1devon 08-09-2012 01:05 PM

Not buying more zen, not made of money here. and I cant get to the PWE Support page

thecosmic1 08-09-2012 01:09 PM

The direct link to the Support Page is here: https://support.perfectworld.com/app/,

Or you can email customerservice@perfectworld.com.

eagledraco 08-09-2012 01:10 PM

Since the support page is broken for you this might require special help from the Community Managers who also have ties to Customer Service.

An opportunity for PWE to publicly show they have excellent Customer Support. Maybe a mod can forward your request up to get you assistance.

thecosmic1 08-09-2012 01:14 PM

Quote:

Originally Posted by eagledraco (Post 5205981)
Since the support page is broken for you this might require special help from the Community Managers who also have ties to Customer Service.

An opportunity for PWE to publicly show they have excellent Customer Support. Maybe a mod can forward your request up to get you assistance.

The Community Manager just left for STLV. He won't be back until Monday or Tuesday. :)

I'd try the Support link above and if that doesn't work then the Email address.

eagledraco 08-09-2012 01:16 PM

Quote:

Originally Posted by thecosmic1 (Post 5206071)
The Community Manager just left for STLV. He won't be back until Monday or Tuesday. :)

I'd try the Support link above and if that doesn't work then the Email address.

Oh ok. Maybe the voluntary mods can help if he gets stuck. Hope he gets help soon.


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