Star Trek Online

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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   ESD Load Time Error - FIX IT! (http://sto-forum.perfectworld.com/showthread.php?t=356401)

atrus19 08-16-2012 05:47 PM

ESD Load Time Error - FIX IT!
 
I go into ESD, it gets to around 96%, and then loads very very very very slowly. This is crap, and I have seen that others have experienced it for a while now. This is a first for me but FIX THIS NOW. Or at least acknowledge the problem and offer up some solutions. Jesus.

trek21 08-16-2012 05:51 PM

Quote:

Originally Posted by atrus19 (Post 5318141)
I go into ESD, it gets to around 96%, and then loads very very very very slowly. This is crap, and I have seen that others have experienced it for a while now. This is a first for me but FIX THIS NOW. Or at least acknowledge the problem and offer up some solutions. Jesus.

One of the key rule-of-thumbs around here is: They don't always acknowledge it (would take time away from game things), but they ARE always aware of it, as long as you bring it to their attention.

A dev will see this, so you brought it to their attention. But just because they don't publicly acknowledge does not mean they're aren't reading/watching threads ;)

atrus19 08-18-2012 08:24 PM

Unacceptable. I want a support response ASAP, or I uninstall the game and PWE gets no more money. This is unplayable.

xcom43 08-18-2012 09:21 PM

Quote:

Originally Posted by atrus19 (Post 5347661)
Unacceptable. I want a support response ASAP, or I uninstall the game and PWE gets no more money. This is unplayable.

lol i have been dealing with this for the last 2 years About 90% of the time they will not answer trust me.

bohiap 08-18-2012 09:40 PM

Quote:

Originally Posted by atrus19 (Post 5347661)
Unacceptable. I want a support response ASAP, or I uninstall the game and PWE gets no more money. This is unplayable.

Yeaaah. About that. You're just one person in a free 2 play game. They aren't going to respond to a rant from a single player on the forum. Losing one customer isn't going to bother them.

But, trek21 is right. They've got metrics on metrics. They know what the problems are and what resources they have and set the priorities based on that. The load times are probably more growing pains. As long as the player base is growing, so is revenue. The more revenue the more resources to expand the game.

orondis 10-04-2012 01:45 PM

Bump 10 characters.


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