Star Trek Online

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-   C-Store, ZEN, and Promotions (http://sto-forum.perfectworld.com/forumdisplay.php?f=200)
-   -   unable to claim perfect world account link reward (http://sto-forum.perfectworld.com/showthread.php?t=360011)

cheesebasket 08-20-2012 12:19 AM

unable to claim perfect world account link reward
 
i remember linking my PWI account dureing an account linking event some time ago now...but every time i go to claim it the option only appears when my inventory is full, and if i move anything out of my inventory to claim the reward it vanishes. This happens on all my characters, and when i tried to get it and send it to a char from the website c-store, the search said it couldn't find it :confused:. How come the item shows up in game but isn't available in the website version of the store?


just wanted to know if i could claim the account link reward the in game c-store says i have available when my inventory is full

maxgenius 08-24-2012 09:55 AM

Exact situation applies to me too. Its frustrating.

reverendmexicoy 11-20-2012 10:54 AM

It just keeps telling me that my character can't get it, even when I switch.

hrisvalar 11-20-2012 04:06 PM

Did you check if it's in one of your characters' overflow bags?

lewstelamon01 11-20-2012 06:20 PM

Might have to send in a support ticket for this one.

nalberta 12-04-2012 10:45 AM

Quote:

Originally Posted by cheesebasket (Post 5361231)
i remember linking my PWI account dureing an account linking event some time ago now...but every time i go to claim it the option only appears when my inventory is full, and if i move anything out of my inventory to claim the reward it vanishes. This happens on all my characters, and when i tried to get it and send it to a char from the website c-store, the search said it couldn't find it :confused:. How come the item shows up in game but isn't available in the website version of the store?


just wanted to know if i could claim the account link reward the in game c-store says i have available when my inventory is full

Having same issue claming link reward

"Thank you for linking your Cryptic account to a Perfect World account. Here is your promotional item!" and I get , on all my toons, this charater is unable to claim this reward

wiglar 12-06-2012 08:44 PM

When I go to the C-store the reward doesn't even show up for me

sovwell 12-11-2012 06:51 AM

I have merged my account just after the first promotion. This time the promotion comes again and I have found the item in the store to claim as indicated. However the description is blank. I accepted and unlocked it, yet I still have not received the items. Can someone help?


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