Star Trek Online

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-   -   How do I respond to tickets? (http://sto-forum.perfectworld.com/showthread.php?t=400131)

anomalousx 09-27-2012 11:51 AM

How do I respond to tickets?
 
I had a response to my ticket that I think was in error but there is no response button, do I edit my current ticket or start a new one?

(btw I heard a lot of people complain about tech support wait times however I got mine with in 2 days, good job Cryptic, thank you. )

snovern 09-27-2012 02:05 PM

Since I've never seen a response to any of my tickets, can you tell me what a response looks like?

Does it come in your in-game e-mail? Do you get an update within the bug reporting UI? Zone-chat? Fly-by message? Elsewhere?

Thanks.


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