Star Trek Online

Star Trek Online (
-   C-Store, ZEN, and Promotions (
-   -   Hi Anyone else having trouble with the free zen offers? (

outlaw51825 09-30-2012 12:38 PM

Hi Anyone else having trouble with the free zen offers?
I cant contact PWE, i cant always warn Peanut labs and the fact is i feel like the Free Zen offers are nothing but a blatent joke at this point.

Despite filling out the inital survey several times i dont get new ones nor seemingly credit for the first.

I've completed several free offers that actually show up and dont get credit.

Several more have not appeared at all after clicking on the offer just dragging me to a white screen sometimes with the peanut labs help thing sometimes not. These offers are supposed to make it somewhat easier to accrue zen. But the fact of the matter is that its not even close to doing so. I dont know if i'm the only one with this issue or others are beginning to have problems. Either way i hope someone can help me out and fix this.

I'm using the latest firefox browser and i really should not be having these issues. Help out if you guys can thanks.

mattimeo97 09-30-2012 12:51 PM

Honestly, the best 'free' Zen that you can get will come courtesy of the dilithium exchange. You can meet your daily cap of 8k and trade for more Zen in less time than you'll spend going round and round with those spam offers.

outlaw51825 09-30-2012 12:53 PM

i already cap out that pretty easy yeah, I'm looking for ways to suppliment it as the dilithium exchange has been fluxing upward from where it was normally. Because right now to get a ship...oh lets see...

2000*160...320k dilith. 40 days right now for a defiant. Thats a long time to grind.

mattimeo97 09-30-2012 01:04 PM


Originally Posted by outlaw51825 (Post 5900221)
i already cap out that pretty easy yeah, I'm looking for ways to suppliment it as the dilithium exchange has been fluxing upward from where it was normally. Because right now to get a ship...oh lets see...

2000*160...320k dilith. 40 days right now for a defiant. Thats a long time to grind.

160 is dirt cheap, to be honest. Prior to Season 6, it was double that most of the time.

As it is, spend some Zen on character slots. They'll return even more Zen still. You can easily pull down 150 or so Zen per day with even minimum effort.

I'm just being honest with you. I've BTDT with these 'free' offers. You're not going to get much Zen, if any, and PWE will be little help to you in doing it. Any any info you give these surveys will be used to spam you endlessly, so I hope you're not using real phone numbers or email addresses. The only offers that reliably pay out require you to join a real paid service like Netflix, or to apply for credit cards/other things that can potentially cost money.

outlaw51825 09-30-2012 01:29 PM

that involves the grinding of multiple characters *sigh* i hate that grind to 50. XD

syberghost 09-30-2012 05:03 PM

If you "can't contact PWE" I assume that means you're having a browser problem with their website. In that case, you can email "" directly.

outlaw51825 09-30-2012 05:13 PM

I couldnt even find that email address under 'support' options. I'll email them about this as soon as possible thank you.

dariusmajere 10-01-2012 04:38 AM

I can tell you right now, PWE WILL NOT DO ANYTHING about the ZEN Offers. I have been having issues with The Free Zen offers since BEFORE Cryptic Joined Perfect World Entertainment. They will Eventually send you an e-mail (mine took 6 weeks to arrive from them finally) Telling you that you have to directly Contact the Company with which you did the Zen offer (peanutlabs etc) These Companies Are going to want Several Things.

1) Screen shots of the Completion page from the Survey or App install you did.
2) Screenshot and or a Foward of the E-MAIL you recieved from the Survery/App install Showing Completion of the offer.
3) You must make sure your cookies are fully open so that the Companies little programs can install onto your system to track your progress of the offers. Many times this means using a Sandbox Browser to get this done ( I used to use ) But this still is not a Guarantee it works. Alot of times they will try to get you to disable your Security suite to do the offers.

If you do not have ANY of the information (not alot of us who were new to these Offers for points when they came to perfect world knew we needed all this crap) Then you will not get credited.

It has taken me upwards of 3 weeks to finally get contacted by some of there companies. ALOT of them STILL owe me upwards of 7,000 Zen. From Surveys to the Application Installs.

At the Time there was Peanutlabs, Matomy and super rewards... (matomy and Super rewards are notorious for Not giving there users the rewards. ) I see at least for me only peanutlabs shows up now. But it is constantly changing over the years who did the surveys. Either Super rewards or Matomy.. Think it was Matomy.. is located in Isreal and they wanted me to CALL THEM UP to Trouble shoot the issue. Not a Toll-Free number, But there ACTUAL number.

On the Good note, I have made around 9,000 Zen out of the Surveys Fighting for all the Zen of course.

But the Best way to make Zen is to slowly build your character Count, And doing dailies and other Dil making missions. Just keep refining and Xfering the dil around till you can get what you want.

Otherwise, Good Luck!

irwin109 10-17-2012 11:23 AM

I too feel like I'm being jipped by the earn zen offers. There is some small print from Sponsor Pay though stating that there'll be only one payout per houshold, so for example if you do two surveys for (just an example) you'll get one paid.

The trouble I've had is that some surveys appear to be from different sources yet are from one, so no payout.
Offer-X never send me an e-mail so I never get the zen I should for them.

The only ones I always get zen for is videos at about 1 zen per minute of footage, and then they run out so I have to wait for more to appear, this gets me about 15 zen a day, which as you'll know is nothing.

As for other offers I've entered for way more than I've been paid out.

I know I know it's free money in a sense but I'm not the richest person and I'd like to get some decent stuff on the game, if I had the money I'd get the lifetime but I don't so I have to put up with this.

As of now I have offers outstanding, filled out in full for over 46 days, totalling to over 4,000zen that I'll no doubt never get...

adamonline 10-18-2012 08:50 AM


Originally Posted by dariusmajere (Post 5906401)

Thank you so much for posting this, i have been pulling my hair out trying to CLAW back every last ZEN i'am owed by these people, so far i have got about 2,000 of the 3,500 i'am owed and my current offers that i can complete without paying have dried up (I did get the netflix one and i intend to keep it since its DAMN AWESOME! ... but besides that have no intention of paying for anything else, mostly because of the complete lack of support i have had from the thing).

At this point liberality none of my offers auto complete and i have to feedback every single last one to get anything. Half the time i get the "we will look into it" mail and then even 4-5 days later nothing is said about it... other times (usually if its a small amount of zen) they will credit me... half the companys dont send you confirm mails with the name of the offer or a link that makes it clear what the mail relates too, and the whole system seems designed from the ground up to avoid paying as many people as possible.

Its just a joke.

All times are GMT -7. The time now is 11:15 AM.