Star Trek Online

Star Trek Online (http://sto-forum.perfectworld.com/index.php)
-   C-Store, ZEN, and Promotions (http://sto-forum.perfectworld.com/forumdisplay.php?f=200)
-   -   where is my zen (http://sto-forum.perfectworld.com/showthread.php?t=409421)

cptkirk9 10-08-2012 03:29 PM

where is my zen
 
hi i paid for my zen over 24hrs ago and i still dont have it.

This is the 1st time i have bought Zen how long should i wait befor i take the next steps to get my zen/cash back

malkarris 10-08-2012 03:32 PM

Did you transfer your zen? After you buy it, you have to transfer it to the game, since zen can be used in any PWE game. Go to My wallet and it should be right there.

If you did that, and its not in game, call support.

cptkirk9 10-08-2012 03:41 PM

hi no i can not transfer it its not in my PWE wallet yet

johnnyransom 10-13-2012 01:15 AM

Highly Irritated
 
I have been trying to purchase these stupid zen points for three days now and it keeps telling me i need a level 10 character, I have 6 level 50! what gives?!!!! I just want the damned armitage class I dont understand why this so difficult!!!
Why on earth do we have to jump through 1000 logins and waiting for level 10 characters just to buy a flippin ship or anything else for that matter!
What was the purpose of getting rid of the simple cstore purchases?!
And after having played this game from nearly the beginning, taking a break and coming back to this nonsense OF COURSE I'M IRRITATED!
Not to mention I cannot seem to get any answers to anything
I'd apprecieate some clarification


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