Star Trek Online

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-   -   STO Gateway: Feedback and Discussion (http://sto-forum.perfectworld.com/showthread.php?t=415591)

pwebranflakes 10-15-2012 03:36 PM

STO Gateway: Feedback and Discussion
 
This is the Star Trek Online Gateway feedback and discussion thread! Please post any comments or feedback you have about the system here!


What is the Star Trek Online Gateway?

Star Trek Online Gateway is a web application which lets you look at your captains, ships, bridge officers, and other data from STO. Eventually, you will be able to interact with Star Trek Online through Gateway without logging in to the full 3D client.

The purpose of Gateway is to let players into Star Trek Online without needing to start up the full client.

Visit http://gatewaytest.startrekonline.com to access the STO Gateway.

Please note that as this is a beta release, character information and data will be pulled from your Tribble account. To sign up for the Tribble Test Server and transfer a character to it, visit this page.

Feedback

Star Trek Online Gateway is in early Beta, and we look forward to hearing what you think about it. Let us know what you're thinking by commenting below in this forum thread.

If you have technical issues or experience any bugs such as problems using Gateway with your web browser or device, please let us know by posting to this forum thread. Please let us know what operating system and browser (including version numbers) you are using. If you are using a mobile device, let us know which one.

Also, take a glance at the Known Issues below for a list of things we already know about.

Browser Requirements

  • Gateway is tailored to work on desktop, tablet, and mobile devices supporting HTML5.
  • Gateway has been verified to operate on recent versions of Chrome, Opera, Firefox, Safari, and Internet Explorer. It may work on earlier versions of these browsers. It does not work on Internet Explorer 8 or earlier.
  • Gateway requires the use of cookies.
  • Gateway requires the use of Javascript.


Login Issues

You must log in to a Perfect World account to use Gateway. If you don't have one, you will have to create one first. If you have a Cryptic account, but not a Perfect World account, you will need to create a Perfect World account and link it to your Cryptic account before using Gateway.

Click here to create a new account or link an existing account.

Click here for more information on account linking.

Cookie Usage

  • A cookie is used to keep track of your session while you using Gateway. This is a "session cookie" and is not kept after you leave the page.
  • A second, persistent cookie is also used by Account Guard to determine if the particular browser install is authorized for use with your account. This cookie contains no account information.


Known Issues

  • Gateway does not work on Internet Explorer 8 or earlier.
  • Character changes that occur in the client are not immediately updated on the web. You must log out and back in to see the changes.
  • Pictures of bridge officers do not show the officer in their chosen stance.
  • Pictures of ships do not show additions or changes that come from equipment (e.g. Borg equipment, etc.)
  • Though Gateway uses the language preferred by your browser, there is some text that is not yet translated. Gateway supports the same languages Star Trek Online does: English, German, and French.

genhauk 10-19-2012 02:00 PM

What's the link for gateway?

rayus 10-19-2012 02:18 PM

Loaded up the site on my gingerbread android phone, and I keep getting a "Too many attempts, please try again later." error when trying to log in.

simeion1 10-19-2012 02:45 PM

It currently will not let me in either. I spent 10 minutes on the login process.

Here is the link I have.

http://gatewaytest.startrekonline.com/#/login

And I get the to mnay login attampts after trying again!

angelus214 10-19-2012 02:46 PM

Love this thing


Feedback oh yeah forgot about this.

Not sure if its implemented yet but in Chrome if you zoom the page in (ctrl+scrollwheel) the images dont scale correctly.
For example the tactical console images start to clip over the words tactical consoles

baracura28 10-19-2012 02:47 PM

I got in it on 1 char, than wanted to log out and back in to swap chars.. got this error "Too many attempts; please try again later. " shame looks nice.

Btw i would love it if it was like a desktop app, instead of browser based?

chalpen 10-19-2012 02:53 PM

using IOS6 with an iphone 4s. Can't log in. I put my username and password, then I get to the screen where I have to put in the device code.
I enter it but I can't reach the button to get to the next screen.

"Next", or scrolling doesn't allow me to get to the button bellow the "Name browser" section

angelus214 10-19-2012 02:58 PM

Getting alot of Gateway Is Under Maintenance message but it isnt cos i can log in

jnohd 10-19-2012 02:59 PM

Issue from Samsung Galaxy S2 using Firefox:

Logging in, I get the "Account Verification" screen, and it is bigger than the screen allows, so I simply can't get to the bottom and click whatever button to continue after using my code from the verification email.

It simply doesnt scroll down to the bottom.

:(


EDIT: switching to Desktop version does not allow the "Account Verification" overlay to be re-sized or scrolled.

EDIT2: On my Asus Transformer Infinity tablet, I can see the "browser name" field and "submit" button that were cut off by the Samsung Galaxy S2 screen, but of course the Gateway Under Maintenance issue is the next roadblock. :P

ocp001 10-19-2012 03:05 PM

Quote:

Originally Posted by chalpen (Post 6173481)
using IOS6 with an iphone 4s. Can't log in. I put my username and password, then I get to the screen where I have to put in the device code.
I enter it but I can't reach the button to get to the next screen.

"Next", or scrolling doesn't allow me to get to the button bellow the "Name browser" section

Experiancing the same issue with iOS 6 Safari and iphone 4S.


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