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-   -   pay pal unavailable for zen purchase (http://sto-forum.perfectworld.com/showthread.php?t=437971)

raeodor 11-07-2012 08:03 AM

pay pal unavailable for zen purchase
 
The entire credit card and bank account section is not clickable. Trying to pay with pay pal and its greyed out. Is there something going on or what?

It worked last night. But as of this morning, nothing.

rutgermafer 11-07-2012 08:12 AM

Quote:

Originally Posted by raeodor (Post 6444631)
The entire credit card and bank account section is not clickable. Trying to pay with pay pal and its greyed out. Is there something going on or what?

It worked last night. But as of this morning, nothing.

It wasn't working yesterday for some people (Including me). I think they have it unavailable while they work things out.

twistedvaccine 11-07-2012 12:34 PM

I bought a bundle on PayPal yesterday morning but still havnt received it in my wallet yet. This is what PW said to me;

"Hello and thank you for contacting us here at Perfect World Entertainment!

We are currently experiencing issues with our billing systems which have caused long review times and incomplete transfers for some of our players. Unfortunately, we are unable to investigate these situations further until our systems are fully restored. Our engineering team is currently working to get the billing platform running smoothly again as fast as possible.

We sincerely apologize for the wait time and ask for your continued patience while systems are restored. If your transaction is pending or your ZEN transfer did not award ZEN, please be assured that we will address these issues and appropriately credit accounts and/or award ZEN.

Thank you for your understanding during this technical interruption."


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