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-   -   What's their policy on refunds? (http://sto-forum.perfectworld.com/showthread.php?t=476571)

princedimwit 12-06-2012 10:36 PM

What's their policy on refunds?
 
I spent $40 on a new ship, I joined a fleet thinking I was getting a decent and powerful ship but the one I got FOR FREE at the exhcange is FAR superior.

Unless you can show me how to use the boff skills on my expensive fleet ship that I can on my free science vessel...

jkstocbr 12-06-2012 10:49 PM

Ship specs are there for you to review to help you make an educated decision before you buy it.

Don't plan on getting a refund sorry.

cidevant 12-07-2012 01:12 AM

Quote:

Originally Posted by princedimwit (Post 6971861)
I spent $40 on a new ship, I joined a fleet thinking I was getting a decent and powerful ship but the one I got FOR FREE at the exhcange is FAR superior.

Unless you can show me how to use the boff skills on my expensive fleet ship that I can on my free science vessel...

From what I understand their policy is "Never ever, under any circumstances ever."

scurry5 12-07-2012 05:01 AM

Which ship did you purchase from the exchange, and which fleet ship did you purchase? As far as I remember, fleet ships cost a maximum of $25.

Also, which boff skills did you want to use?

hereticknight085 12-07-2012 05:03 AM

To answer your post, you don't get refunds.

darkenzedd 12-07-2012 05:57 AM

This is the official answer from Cryptic in video form: http://www.youtube.com/watch?v=ztVMib1T4T4

smokeybacon90 12-07-2012 07:11 AM

I assume the free science vessel is a mirror Recon/Deepspace?

What is the fleet ship in question? I'm sure that people here can help you with loadouts.

momaw 12-07-2012 08:27 AM

Quote:

Originally Posted by cidevant (Post 6972901)
From what I understand their policy is "Never ever, under any circumstances ever."


This.

I bought a Corsair because I thought I would get a discount on the Fleet Corsair. Nope! So now I have a completely useless ship that I've never used and never will use.

Thank goodness it was during a sale so I only flushed 1200 zen down the toilet instead of 1500.

hanover2 12-07-2012 08:28 AM

I'm pretty sure the policy is hysterical, teary-eyed laughter.

princedimwit 12-07-2012 08:43 AM

yeah, I kinda figured as much.

I want to use gravity well and siphon energy on my fleet patrol escort that I'm somehow able to use on my deep space science vessel.


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