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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   need help on changing email (http://sto-forum.perfectworld.com/showthread.php?t=496741)

mrgardener 12-26-2012 05:16 AM

need help on changing email
 
hey my previous gmail got deleted randomly so i wanted to change it here to one ive access to however it end up sending a verification email to my deleted email.. putting me at a dead end i was hoping if a member of staff would help me sort this out

anazonda 12-26-2012 06:53 AM

You need to send in a ticket.

Chances of getting support here is... slim...

askray 12-26-2012 09:28 AM

Quote:

Originally Posted by anazonda (Post 7239541)
You need to send in a ticket.

Chances of getting support here is... slim...

Actually 0 as that's a billing issue and they won't, for obvious reasons, discuss account stuff on the website.

lewstelamon01 12-26-2012 02:08 PM

Actually, I think he's just trying to change his registered account email...which requires access to the old email to change via the automated system on the support page.

Since he does not have this, he'll have to submit a support ticket.

Here's the support article on how to change your account's registered email address.

mrgardener 12-28-2012 04:21 AM

hi
 
Quote:

Originally Posted by lewstelamon01 (Post 7244361)
Actually, I think he's just trying to change his registered account email...which requires access to the old email to change via the automated system on the support page.

Since he does not have this, he'll have to submit a support ticket.

Here's the support article on how to change your account's registered email address.

yes this is my issue i have sent an email to customer service in hope i can fix this

wulfrock 12-28-2012 11:32 AM

Good luck, I have this issue as well. I have been waiting 4 days and no response at all....


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