Star Trek Online

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-   C-Store, ZEN, and Promotions (http://sto-forum.perfectworld.com/forumdisplay.php?f=200)
-   -   Suggestion: C-store returns (http://sto-forum.perfectworld.com/showthread.php?t=503081)

bberge1701 01-02-2013 07:51 AM

Suggestion: C-store returns
 
I happened to be playing another F2P game, and bought something in their in-game store. Their store had a feature which would be very useful for us to have -- a "return policy".

The bundle that I bought was in a "box", like some of our C-store items. The box was bound, and returnable for full credit until I opened it, or a time limit had elapsed (I think it was something like 2 hours).

I think a system like that is great, and would probably ease the burden on Customer Service. No more "oops, I bought the wrong item".

bugspatteredjack 01-02-2013 07:55 AM

That is an excellent idea! I am surprised that there is not a system in place already. It would perhaps solve some of the 'greed' issues on the exchange, a ship fleet module should not cost MORE than five million EC for example. :confused:


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