Star Trek Online

Star Trek Online (
-   C-Store, ZEN, and Promotions (
-   -   Zen Transfer Not Working (

thlaylierah 01-09-2013 05:30 PM

Zen Transfer Not Working
I bought some zen, it shows up in my balance, but I can't select anything but "0 zen" for STO?

age03 01-09-2013 05:39 PM

You need to go into your wallet then tranfer it to server.

thlaylierah 01-09-2013 05:49 PM

Did that.

No option to transfer anything but "0 zen" as previously stated.

Status showed as "Reviewing."

PWE Faq states: "If the status of your transaction shows as "Payment Review", it means that PayPal is going over your transaction with a fine-tooth comb. Payment Reviews usually take up to 24 hours to complete."

Paypal status is "Complete."

Some time later status changed to "Complete."


age03 01-09-2013 05:57 PM

I would report it to support and best posted down the C store or Zen forum.

this forum.

thlaylierah 01-09-2013 06:23 PM


I'm sure they will move this thread.

syberghost 01-09-2013 06:37 PM


Originally Posted by thlaylierah (Post 7414961)

I'm sure they will move this thread.

You're welcome. :)

All times are GMT -7. The time now is 11:21 PM.