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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   Can't buy Zen because I'm not lvl 10...? (http://sto-forum.perfectworld.com/showthread.php?t=524431)

kbflordkrueg 01-24-2013 08:26 AM

Can't buy Zen because I'm not lvl 10...?
 
Was gonna buy some Zen today and it's telling me I can't because I need to first have at least one character at lvl 10 or higher...:rolleyes:
Considering I have 7 max lvl characters and I've been playing continually since game launch...I'd say I qualify.
I've also bought Zen before on multiple occasions with no difficulty until today.

I didn't file a ticket yet, but I can if it's needed.

pwebranflakes 01-24-2013 08:49 AM

Quote:

Originally Posted by kbflordkrueg (Post 7622111)
Was gonna buy some Zen today and it's telling me I can't because I need to first have at least one character at lvl 10 or higher...:rolleyes:
Considering I have 7 max lvl characters and I've been playing continually since game launch...I'd say I qualify.
I've also bought Zen before on multiple occasions with no difficulty until today.

I didn't file a ticket yet, but I can if it's needed.

We're undergoing maintenance right now, so information from the game server can't be retrieved by the billing portal. Please try again once maintenance is complete.

Cheers,

Brandon =/\=

grouchyotaku 01-24-2013 08:49 AM

This is a false positive message. You can just ignore it, and setup your purchase profile at the PWE site, then start buying Zen...

(And if you want to avoid the 2 - 3 day Credit Card verification process, its easier to purchase PWE Game Cards locally and use that with your Zen purchase profile...)

kbflordkrueg 01-24-2013 10:24 AM

Quote:

Originally Posted by pwebranflakes (Post 7622571)
We're undergoing maintenance right now, so information from the game server can't be retrieved by the billing portal. Please try again once maintenance is complete.

Cheers,

Brandon =/\=

Ah..ok..should of suspected as much.
TY for your fast reply, sir.


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