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-   -   Returning Player: STO Characters Missing due to account linking error? (http://sto-forum.perfectworld.com/showthread.php?t=536971)

tgnetblaise 02-02-2013 12:18 AM

Returning Player: STO Characters Missing due to account linking error?
 
WHere are all my characters? i log in and I only see 1 noob character.. Its logging me in under pw whice I made while back as a alt account for bank space.. Where are my characters from before the change to Perfect World? i think its the same login as PW's... Where do I go to recover my account/characters

wast33 02-02-2013 12:20 AM

dunno if they're still around, but if u got an "old" cryptic account you may try this ;):
http://sto.perfectworld.com/news/?p=570451

tgnetblaise 02-02-2013 12:35 AM

All that says is to log in

zorbane 02-02-2013 12:38 AM

How many did you have? Maybe you don't have enough character slots for them anymore (going to silver from gold) and you need to buy slots to get them back.

wast33 02-02-2013 12:39 AM

"How do I link my accounts?



Navigate to https://my.perfectworld.com/sto and login. This will take you through the linking flow. Be sure to select the correct radio button for your account type."

so you already got an pw-only account or not? indeed if you got this won't help you.

Quote:

Originally Posted by zorbane (Post 7840141)
How many did you have? Maybe you don't have enough character slots for them anymore (going to silver from gold) and you need to buy slots to get them back.

this can't happen. once unlocked is unlocked ;)

captainrevo1 02-02-2013 12:40 AM

Quote:

Originally Posted by zorbane (Post 7840141)
How many did you have? Maybe you don't have enough character slots for them anymore (going to silver from gold) and you need to buy slots to get them back.

does not work like that. if you have a character then its yours. you might lose the slot if you delete the character but thats a slightly different thing

jheinig 02-02-2013 12:41 AM

Also remember that if you haven't logged on in a while, your characters may have been moved to backup storage. If you log out and back in again, they should be loaded back into the main server space. Give that a shot and see if they're back.

zorbane 02-02-2013 12:41 AM

Quote:

Originally Posted by captainrevo1 (Post 7840181)
does not work like that. if you have a character then its yours. you might lose the slot if you delete the character but thats a slightly different thing

alright ignore me then :cool:

wast33 02-02-2013 12:48 AM

Quote:

Originally Posted by jheinig (Post 7840211)
Also remember that if you haven't logged on in a while, your characters may have been moved to backup storage. If you log out and back in again, they should be loaded back into the main server space. Give that a shot and see if they're back.

good to know for the possible heartattacks when semester ends and sto is back again :D

tgnetblaise 02-02-2013 12:43 PM

The problem is when I log in i'm logging i under Perfect WOrld.. My Perfect world account has a lvl 2 or something character there.. Made it as a alt way back... My PW and STO login are the same user name.... SO when I go to login it thinks my accounts are already linked but they are not........When I log in on the web site there is nothen there that says Link accounts....


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