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-   Windows and General: PC, Network, and Other Technical Issues (http://sto-forum.perfectworld.com/forumdisplay.php?f=401)
-   -   Account Error, Please Contact Billing support? (http://sto-forum.perfectworld.com/showthread.php?t=55634)

Archived Post 01-11-2010 06:49 PM

Account Error, Please Contact Billing support?
 
I was downloading the patch for open beta when my launcher closed. I thought, no big deal, it will start where i left off, so i go back in and it wont start downloading again, at the bottom of the page it says "Account error, please contact Billing Support." What does this mean?

Archived Post 01-11-2010 06:51 PM

i have the same problem?

Archived Post 01-11-2010 06:53 PM

Are you also seeing the little light off at the top that says "Server Down", like I am?

Archived Post 01-11-2010 06:53 PM

I have similar issue.

Also, when I try to contact billing support, it goes to the "page not found" page.

Archived Post 01-11-2010 06:55 PM

Quote:

Originally Posted by Darth_Trek
Are you also seeing the little light off at the top that says "Server Down", like I am?

I am as well.

I'll check back in an hour or so and see if I still get the same error.

Archived Post 01-11-2010 06:55 PM

yes server is down:cool:

Archived Post 01-11-2010 06:57 PM

Quote:

Originally Posted by sevensided
I have similar issue.

Also, when I try to contact billing support, it goes to the "page not found" page.

I know, why would they say to go there if theres no page?

Archived Post 01-11-2010 06:58 PM

Quote:

Originally Posted by CaptainFrank (Post 1364074)
I know, why would they say to go there if theres no page?

In my case, it took me to the Billing and FAQ page...

Archived Post 01-11-2010 07:00 PM

Quote:

Originally Posted by Darth_Trek
In my case, it took me to the Billing and FAQ page...

Then theres a litttle link which should lead you to where you can open a ticket, but "Page not found."

Archived Post 01-11-2010 07:01 PM

I am have the same error.


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